Always a pleasure shopping at Flatspot, you know what you’re getting. A seamless faultless service. I like their points system that converts to money off your next shop as well. Delivery was super qu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Established in 1995, we are the leading independent online retailer for men’s contemporary fashion and streetwear. We stock a unique collection of shoes, hardware and apparel to suit a variety of styles, from durable workwear champions such as Carhartt to tech fuelled skate-ready footwear from Nike SB, Vans and Adidas. With a focus on skateboarding, we are based in the Southwest of England and regularly explore new spots within the UK and abroad - check out our tour of Cornwall and late summer trip to Barcelona - with our team Aaron Jago, Josh Harper, Matt Beer, Harry King, Reece Douglas, Steve Attfield, Charlie Reelie and Jack Gorham. Our continually updated assortment of brands range from big players to smaller skater owned independents, ensuring our offering includes the best picks from the industry alongside regular limited edition drops.
Written by the company

United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from flatspot

Reply from flatspot
Quick delivery, using a reputable courier. Would definitely order from Flatspot again. Quality product too.

Reply from flatspot
Ordered a pair of Nike trainers.
Came well packaged as well as fast delivery .
Unfortunately they don’t fit right .
Returns was so simple , just box them up again take to the post office where they scan the barcode given & thats it .
So five stars awarded .

Reply from flatspot
Always my first choice for SBs. Always good with delivery options and excellent customer service.

Reply from flatspot

Reply from flatspot
Always a great experience and service from the team!
Fast and efficient!

Reply from flatspot
ordered the item and it arrived the next day - great service

Reply from flatspot
NOTE Biscuit T-Shirt (Ash Grey) Review 🍪
A great addition to complement the Brew & Biscuit Dunks! Unfortunately, they didn’t have my size left at NOTE for the trainers, but being from Manchester myself, I couldn’t resist picking up this lovely ash grey tee instead.
The quality is spot on—soft, well-fitted, and the biscuit logo really pops without being too loud. Clean, stylish, and easy to pair with anything.
Nice little touch with the NOTE stickers included too—always appreciated.
Definitely a must for anyone who loves the collab or wants a subtle nod to it.

Reply from flatspot
Great products and a great service. The original size I ordered was slightly too small, I used their express exchange service and the replacement item was delivered the next working day. Top tier

Reply from flatspot
Second pair of trainers bought from flatspot and every bit as nice and quality as first . Fast delivery excellent quality excellent service what more can you ask ⭐️⭐️⭐️⭐️⭐️

Reply from flatspot

Reply from flatspot
I’ve ordered products from Flatspot twice so far and found their service faultless. Good communication, great quality produce, fast delivery and good quality packaging.

Reply from flatspot
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.