Flavourly Reviews 

7,562
•
TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

I'm absolutely fuming with Flavourly. They promised me a "personalised" selection of drinks, but it was clearly just a random assortment of whatever they had in stock!

Rated 4 out of 5 stars

I like getting an occasional case of different beers from Flavourly and I can’t recall any I didn’t like, except maybe a floral beer that was just slightly too weird for me. The deliveries usually arr... See more

Rated 5 out of 5 stars

Love the flexibility of Flavourly as there’s no subscription, you just dip in when you need to. The beers are interesting and varied. You can go with Flavourly’s suggestions or build your own case and... See more

Company replied

Rated 5 out of 5 stars

I am a regular customer. Never had a problem other than some of the beers in the mixed cases were disappointing. Good value, good website, good delivery, discount offers even better value. I now have... See more

Company replied

Company details

  1. Beer Distributor

About Flavourly

Written by the company

Flavourly collaborates with top craft brewers to bring you a selection of quality, great-tasting craft beers. These are brewed fresh, exclusively for the Flavourly community and delivered to you at unbeatable value.

  • Incredible selection
  • Award-winning breweries
  • FREE delivery (no minimum order)

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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4.1

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(7,562)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Easy to navigate the website and make good choices. Delivery was spot on, as promised.

March 22, 2023
Flavourly logo

Reply from Flavourly

Hi There,

Thank you for this great review! Glad to hear your parcel arrived in good time, hope you are enjoying the beers.
All the best,
Team Flavourly

Rated 5 out of 5 stars

Good selection of beer

Opened delivery of beer and pleased with the results good selection of beers can’t wait to get stuck in and drink some

March 21, 2023
Flavourly logo

Reply from Flavourly

Hi There,
Thank you for this great review! Glad to hear that you enjoyed the beers that arrived in your order.
All the best,
Team Flavourly

Rated 1 out of 5 stars

Parcel not received and customer…

Parcel not received and customer service not helpful. Please stop emailing and texting me, I am very upset!

March 4, 2023
Flavourly logo

Reply from Flavourly

Hi There,
I am sorry to hear that you had some issues with your order. I can see that you got in touch with the customer service team who has advised that the parcel was delivered to the correct address on the order and as detailed in our terms and conditions we will not be able to recall/replace if a customer has inputted an incorrect address and their order has been shipped there. Sincere apologies about the disappointment which was caused, please do get back in touch if you require any further help.
Team Flavourly

Rated 4 out of 5 stars

Good selection

Like the variety of flavored beers nice to try new one's.

March 18, 2023
Flavourly logo

Reply from Flavourly

Hi There,
Thank you for the great review! Glad to hear you enjoyed the beers and hopefully found some new favourites.
All the best,
Team Flavourly

Rated 5 out of 5 stars

Great service

Great service, prompt delivery, easy to use website and fantastic beer selection.

March 18, 2023
Flavourly logo

Reply from Flavourly

Hi There,
Thank you for the great review! Really glad to hear that your parcel arrived on time and you are enjoying the beers!
All the best,
Team Flavourly

Rated 3 out of 5 stars

HIT AND MISS.....

Some of the beers are not really my taste but then again I can't really choose its a hand picked mixed case.

March 16, 2023
Flavourly logo

Reply from Flavourly

Hi There,
Thank you for the review! We understand that not every beer will be to everyone's taste and we take that onboard so that we can make improvements to each case.
Thank you again,
Team Flavourly

Rated 2 out of 5 stars

Ordered a beer pack as a gift for a…

Ordered a beer pack as a gift for a friend who had just come out of hospital. Thought this would cheer him up. Unfortunately the gift card that I had requested was not included in the box and my friend had to spend hours trying to find out who had sent it. This spoiled what was meant to be a nice surprise. The response from customer service was not what I would have expected, luke warm to say the least with no satisfactory solution. I will not be ordering again and wont recommend.

March 15, 2023
Unprompted review
Flavourly logo

Reply from Flavourly

Hi There,
It is vitally important to us that our customers let us know how we are doing, and we are sure to always share feedback with the whole company.
Apologies about the missing gift card in your order I understand that it is very disappointing and it ruined the surprise. We will be looking into this and advising our teams to ensure that this does not happen again.
Many thanks again for letting us know about your experience with us, I can assure you that these will be taken on board and used toward improving as a company.
Team Flavourly

Rated 2 out of 5 stars

Too many IPAs in the box

Too many IPAs in the box, I was expecting variety box but more than half of the collection was IPA and only 1 can was a stout which is what I like the most

March 15, 2023
Flavourly logo

Reply from Flavourly

Hi There,
Thank you for the review. I am sorry to hear that your case of beers was not as varied as we would like! We will be passing this onto the team to ensure that each case has more variety and includes more stouts.
All the best,
Team Flavourly

Rated 3 out of 5 stars

Monthly Beer club just delivered had 2x…

Monthly Beer club just delivered had 2x cans of chocolate stout included when I have expressly said when asked for my preferences that I do not like stouts or beers of this nature, very disappointed as I have paid for 2 cans I do not drink.

March 11, 2023
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Reply from Flavourly

Hi There,
Thank you for the review! Many thanks again for letting us know about your experience with us. While we try our hardest to ensure that new and under-represented beers are made available to our customers, we do know that inevitably, some of these products won’t appeal to everyone. I am sorry for the disappointment caused in your subscriptions order. We will pass this information onto the team so that they can update the beers included.
All the best,
Team Flavourly

Rated 5 out of 5 stars

Great selection of IPAs and Pale Ales

Great selection of IPAs and Pale Ales. Good value too. And delivered with a smile.

March 8, 2023
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Reply from Flavourly

Hi There,
Glad to hear you enjoyed the different IPAs & Pale Ales that we have to offer online! They are some of our most popular beers! Thank you for this great review.
Team Flavourly

Rated 5 out of 5 stars

If you like ales you can’t go wrong

Love the flexibility of Flavourly as there’s no subscription, you just dip in when you need to. The beers are interesting and varied. You can go with Flavourly’s suggestions or build your own case and even with free delivery, it’s quick and efficient. Prices are keen and quality high so I can totally recommend.

March 8, 2023
Flavourly logo

Reply from Flavourly

Hi There,
Thank you for this great review! Really glad to hear you have been enjoying the beers and getting to try the different beers we have to offer.
Team Flavourly

Rated 5 out of 5 stars

Great variety of beers!

Great variety of beers. Great offers to avail of & well packaged goods on arrival. Thank you!

February 25, 2023
Flavourly logo

Reply from Flavourly

Hi There,
Thank you for the great review! Hope you enjoyed the beers and found some new favourites.
Team Flavourly

Rated 5 out of 5 stars

Some good tasty beers

Some good tasty beers, the stouts and porters are my favourite, I like the email with the tasting notes too, cheers!

March 4, 2023
Flavourly logo

Reply from Flavourly

Hi There,
Glad to hear you enjoyed the beers! Thank you for the great review.
Team Flavourly

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