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Fleet Alliance Reviews 969

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 4 out of 5 stars

Chole Gordon helped me choose the perfect car for me. I was completely set on getting a Range Rover and didn’t want anything else, but she suggested a new car on the market — and I’m so impresse... See more

Company replied

Rated 5 out of 5 stars

Great service from the team at Fleet Alliance from day one. I had a few queries that were swiftly resolved over a phone call (nice touch) and as a result have a shiny new motor on order!

Company replied

Rated 5 out of 5 stars

Good service, prompt response to enquires and all staff have been respectful and good at their jobs.

Company replied

Rated 5 out of 5 stars

Very good experience and interface with our HR department. The product is highly competitive and with good deals on TVs

Company details

  1. Leasing Service

Written by the company

Fleet Alliance is one of the leading independent Fleet Management and Electric Car Salary Sacrifice specialists in the UK. We help businesses of all sizes reduce their fleet operating costs while delivering the highest levels of service in our industry. We have been named one of the UK’s Best Places to Work 12 years in a row and have won the leasing industry’s benchmark customer service survey four times. As a member of the Climate Group EV100 global initiative, we are one of a group of forward-thinking companies committed to accelerating the transition to electric vehicles and making electric transport the new normal by 2030.


Contact info

4.8

Excellent

TrustScore 5 out of 5

969 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, great expertise and selections of cars

February 19, 2026
Fleet Alliance logo

Reply from Fleet Alliance

Hi Stuart,

Thanks for the great feedback!

We really appreciate you taking the time to share your experience.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Very knowledgeable and happy to help…

Very knowledgeable and happy to help with any queries. Value for money has also been great.

February 3, 2026
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Reply from Fleet Alliance

Hi Tom,

We’re glad to hear you found the team knowledgeable and helpful, and that you’re happy with the value for money.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Great communication

Great communication, fast responses, very easy to setup and use

January 27, 2026
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Reply from Fleet Alliance

Hi Chris,

We're glad to hear everything was easy to set up and that our team kept communication clear with quick responses. We really appreciate you taking the time to share your experience.

Thanks,
Fleet Alliance

Rated 4 out of 5 stars

Company car

Well organized answered any question promptly

January 24, 2026
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Reply from Fleet Alliance

Hi Craig

Thank you for your kind feedback. Please reach out to us should you need any further assistance
Thanks,
Fleet Alliance

Rated 5 out of 5 stars

A great service all around.

A great service all around.

Very responsive, very helpful customer service, able to explain all the details and handle every query with care and attention.
John Gallagher was fantastic

January 21, 2026
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Reply from Fleet Alliance

HI Maurizio,

Thank you for your great feedback. It’s wonderful to hear that you found the service helpful and responsive, and that all your questions were handled.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Prompt communications and really…

Prompt communications and really helpful.

January 16, 2026
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Reply from Fleet Alliance

Hi Leanne,

Thank you for your kind feedback. We are glad to hear that you had a positive experience with our team.

Thanks,
Fleet Alliance

Rated 5 out of 5 stars

Anthony was very helpful explaining the…

Anthony was very helpful explaining the process and gave a real insight into which car would benefit myself best, thanks

December 19, 2025
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Reply from Fleet Alliance

Hi Grant,
Thank you for your kind review. We’re pleased to hear that Anthony was able to guide you through the process and help you find the car that best suits your needs.

We’ll be sure to pass on your feedback to him. Enjoy your new car!
Thanks
Fleet Alliance

Rated 5 out of 5 stars

Great experience with fleet alliance

Great experience with fleet alliance. My first time moving to EV and I deliberated over a few different models for a long time and swayed between options and John couldn’t have been more helpful and patient, nothing was ever too much trouble. Great service.

December 5, 2025
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Reply from Fleet Alliance

Hi Alan,

We are pleased to hear your switch to EV went smoothly. If you have any other questions please don't hesitate to reach out to John.

Thanks
Fleet Alliance

Rated 5 out of 5 stars

Efficient

Good Comms, helpful advice, efficient process

November 15, 2025
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Reply from Fleet Alliance

Hi Robin, thank you for taking the time to provide us with your feedback. We hope you enjoy your new car when it arrives.

Thanks
Fleet Alliance

Rated 5 out of 5 stars

Highly recommend

Great experience with our first electric car and leasing experience. Friendly and helpful staff all through the process, making the process of leasing a vehicle seamless and very professional. Would highly recommend.

November 21, 2025
Unprompted review
Fleet Alliance logo

Reply from Fleet Alliance

Hi Carolyn,

We are pleased to hear that you are happy with your brand new electric car.

If you need any further assistance, please don't hesitate to reach out.

Thanks
Fleet Alliance

Rated 5 out of 5 stars

Top class, would recommend

The person I dealt with was friendly, accommodating, explained the process fully, answered all my questions. It was a really straightforward and easy experience.

November 28, 2025
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Reply from Fleet Alliance

Hi Richard,

Thank you for your kind words!

We’re thrilled to hear that you had a straightforward and positive experience. It’s great to know that our team was able to guide you clearly and answer all your questions. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

Thanks
Fleet Alliance

Rated 5 out of 5 stars

company car

tried to get best deal as possible for me

October 18, 2025
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Reply from Fleet Alliance

Hi Robert,

Thanks for sharing your positive feedback. We are pleased to hear our team got the best deal possible for you.

Thanks
Fleet Alliance

Rated 5 out of 5 stars

Always willing to help and explained…

Always willing to help and explained everything in full

October 3, 2025
Unprompted review
Fleet Alliance logo

Reply from Fleet Alliance

Hi Gavin,

Thank you so much for your kind words! We're delighted to hear that you felt fully supported and that everything was clearly explained. Providing helpful, transparent service is exactly what we aim for.
If you ever need anything else, we’re always here to help!

Thanks
Fleet Alliance

Rated 5 out of 5 stars

Really straight forward process

Really straight forward process

October 2, 2025
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Reply from Fleet Alliance

Hi Mark,

Thanks for taking the time to give us with positive feedback. Please don't hesitate to get in touch if you need further assistance.

Thanks
Fleet Alliance

Rated 5 out of 5 stars

Amazing service

Amazing service! Anthony booked me in straight away, talked me through the website and the whole process has been quick and pain free

October 3, 2025
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Reply from Fleet Alliance

Hi Ashley,

We are pleased to hear that you are happy with the service you received from our EV specialist, Anthony.

If you need any further assistance, please don't hesitate to reach out.

Thanks
Fleet Alliance

Rated 1 out of 5 stars

Bad experience

Absolutely appalled by the account management team. Sent information to them on 5th September to terminate a vehicle contract, 3 weeks later they haven't actioned it, not answering calls and not responding to emails. Completely unacceptable. Still trying to get the vehicle return some 5 weeks later. Can't wait until it's gone and we will be going elsewhere to lease our company vehicles.

October 1, 2025
Unprompted review
Fleet Alliance logo

Reply from Fleet Alliance

Hi Nikki,

Thank you for your patience while we worked on this. We’re glad we could resolve the issue and hope that the vehicle return was eventually handled to your satisfaction. We really appreciate your feedback and the opportunity to make things right!

Fleet Alliance

Rated 5 out of 5 stars

Great customer care and support

Scott at Fleet Alliance was incredibly knowledgeable and very patient, guiding me through a process I knew nothing about.

September 26, 2025
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Reply from Fleet Alliance

Thank you for your excellent feedback and for sharing your experience. We will pass on your review to Scott!

We wish you many happy miles in your new EV.

The Fleet Alliance Team ❤️🚗

Rated 5 out of 5 stars

Quick great and easy service

Quick great and easy service, really helpful from start to finish

September 16, 2025
Fleet Alliance logo

Reply from Fleet Alliance

Thank you for your excellent feedback and for sharing your experience. We wish you many happy miles in your new EV.

The Fleet Alliance Team ❤️🚗

Rated 5 out of 5 stars

Seemeless and Professional

Really tailored to suit individual circumstances and great selection. Strongly recommend.

August 22, 2025
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Reply from Fleet Alliance

Thank you for your excellent feedback and for sharing your experience, Douglas. We are delighted that you would strongly recommend us.

We hope you enjoy every mile in your new vehicle.

The Fleet Alliance Team ❤️🚗

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