From initial inquiry to completion of the deal, we found Intelligent Leasing and Scott Russell excellent! Never leased a car before but everything was explained in detail and the process was very smoo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've just taken delivery of my new Cupra Born that i've leased through ICL. After placing my order i've been in regular contact with Hazel over the last 3-4 months while waiting for build and deli... See more
Company replied
Lots to consider when making a change to my vehicle, especially as its my first EV, Sam was very helpful from the start, gave me enough information and allowed me time without any pressure to make a... See more
Company replied
This will be the second time we have used Intelligent Car leasing to lease a vehicle. Good value for money, straight forward processes and supportive administrator who was only too pleased to answe... See more
Company replied
Company details
Written by the company
Fleet Alliance is one of the leading independent Fleet Management and Electric Car Salary Sacrifice specialists in the UK. We help businesses of all sizes reduce their fleet operating costs while delivering the highest levels of service in our industry. We have been named one of the UK’s Best Places to Work 12 years in a row and have won the leasing industry’s benchmark customer service survey four times. As a member of the Climate Group EV100 global initiative, we are one of a group of forward-thinking companies committed to accelerating the transition to electric vehicles and making electric transport the new normal by 2030.
Contact info
Skypark 1, G3 8EP, Glasgow, United Kingdom
- 03456018407
- info@fleetalliance.co.uk
- www.fleetalliance.co.uk
4.7
Excellent
977 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was an easy and pleasant experience.
It was an easy and pleasant experience.
Made so by knowledgeable and friendly staff.
This will be my second car from ICL
September 27, 2024
Reply from Fleet Alliance
Hi Robert,
Thanks for trusting us with your car lease for a second year.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Successful Car Renewal
Sam Yarwood was able to find me the right car at a competitive price over three years.
September 25, 2024
Reply from Fleet Alliance
Hi Eddi, we are so pleased to hear that you found our leasing process super easy and Sam our leasing specialist was able to assist you.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Douglas Bell has been very helpful…
Douglas Bell has been very helpful assisting me with quotes and answers to my queries on selecting a new lease car
September 24, 2024
Reply from Fleet Alliance
Hi Angela, we are so pleased hear you were able to select your new car lease with us.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Car lease
Sam Yarwood was very helpful and his response was very quick and he answered all my questions. A postive and welcoming personality
September 19, 2024
Unprompted review
Reply from Fleet Alliance
Hi Amar, we are pleased to hear that you had a positive and welcoming experience with us.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Very accommodating and painless process
September 9, 2024
Reply from Fleet Alliance
Hi Andy, we are so pleased to hear that you were happy with the service Intelligent Car Leasing has provided.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
IL were efficient and helpful.
September 12, 2024
Reply from Fleet Alliance
Hi Francis, thank you for taking the time to provide us with great feedback,
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Jaz has been brilliant
Jaz has been brilliant, great with trying to include my picky demands. Always able to answer my questions in a professional and prompt manner. The process was seamless and easy. I also dealt with lots of other well know lease companies and their service was poor and not as advertised. Jaz was the only one who ‘wanted’ to go the extra mile in securing the right van for me. Thank you
September 11, 2024
Reply from Fleet Alliance
Hi Sam, thank you for your excellent feedback on our leasing expert, Jaz. We are pleased to hear he went the extra mile for you in finding your new car lease.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Reply from Fleet Alliance
Hi King, thank you for your feedback.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Great experience
Dealt with Sam Yarwood who was extremely efficient and provided all info as required
September 11, 2024
Reply from Fleet Alliance
Hi James, we are pleased to hear you were able to obtain all of the information required for your new car lease.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Excellent customer service from start…
Excellent customer service from start to finish and special mention to Douglas for all his help .
September 11, 2024
Reply from Fleet Alliance
Hi Stewart, thank you for taking the time to provide excellent feedback on our leasing specialist, Douglas.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Hyundai Tuscan
Dealt with Patrick throughout & we couldn’t be anymore complimentary
Very easy to communicate with and very helpful through every step
September 11, 2024
Reply from Fleet Alliance
Hi Raymond, enjoy your new car when it arrives.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Anthony has been unbelievable in this…
Anthony has been unbelievable in this process 👏🏻
September 4, 2024
Reply from Fleet Alliance
Hi Jay, we are so pleased to hear that you were happy with your experience with Anthony.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
This will be the second time we have…
This will be the second time we have used Intelligent Car leasing to lease a vehicle.
Good value for money, straight forward processes and supportive administrator who was only too pleased to answer any questions.
Car was delivered on date and time as promised, and maintenance all taken care of!!!
Would recommend
September 4, 2024
Reply from Fleet Alliance
Hi Lisa, we are so pleased to be able to provide your second lease for you.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
I am dealing with John Gallagher to…
I am dealing with John Gallagher to having business car and he made so easy to do all. I must say to use them with high recommendations.
September 3, 2024
Reply from Fleet Alliance
Hi, we are so pleased to hear that John made your leasing process straightforward and seamless.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Excellent !!!
Sam was excellent. Had a great deal and made sure was correct for me and helped make any changes.
August 28, 2024
Reply from Fleet Alliance
Hi Daniel, we are so pleased to hear that you had a straightforward and easy ordering process with Sam.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
This is the first car we have leased
This is the first car we have leased. We had done alot of research and kept changing our minds and a bit unsure. Patrick has been so helpful in us taking our first steps. Patrick called when he said and responded to my emails so quickly, he found our perfect deal and helped navigate our first steps. First class service from Patrick. Thank you.
August 27, 2024
Reply from Fleet Alliance
Hi Lisa, we are so pleased to hear that you had positive experience with your first lease.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Leasing made easy
Just organised my next business lease and it was made so easy by Tony @ Intelligent Car Leasing. I now eagerly await the arrival of my ID Buzz. Top marks intelligent car leasing.
August 20, 2024
Unprompted review
Reply from Fleet Alliance
Hi Rob, we are so pleased to hear that you had a straightforward and easy ordering process with Tony. Great choice with the ID. BUZZ Cargo.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Great service and so easy!
Just 3 emails, plus a great service from Sam and our ID Buzz was sorted and coming to us in 2 weeks
Thanks Sam!
August 19, 2024
Reply from Fleet Alliance
Hi Ian, we are so pleased to hear that you had a straightforward and easy ordering process with Sam.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Great experience!
My experience with Fleet Alliance has been fantastic. I would 100% recommend to anyone!
August 16, 2024
Unprompted review
Reply from Fleet Alliance
Thank you for your excellent feedback. We wish you many happy miles in your new car ❤️🚗
Just ordered car with Douglas
Just ordered car with Douglas, all aspects of the ordering was very straightforward and easy,
August 14, 2024
Reply from Fleet Alliance
Hi Peter, we are so pleased to hear that you had a straightforward and easy ordering process with Douglas.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.