Fleur Quebec Reviews 497

False advertising, not delivering on time, change in delivery without approval. Rebate not applicable. Very disappointed.

Beautiful flowers, great delivery at a great price. Very happy with my purchase.

Thanks for making her day special!!!

They didn’t deliver as it was promised. Plus the bouquet that my mother received doesn’t represent what I saw on the website.

Great service! Beautiful flowers and overall great experience!!! Highly recommend!!

I booked a gift from the GTA for my husband in Calgary, and he absolutely loved it! The presentation was beautiful, everything looked fresh, and it arrived right on time. Because of that wonderful experience, I decided to use **Bloomex** again today to send a gift to my sister-in-law in Australia and she loved hers as well!

I’ll be honest, I was a bit worried after seeing some negative reviews online, but I decided to go ahead anyway. I’m so glad I did because they completely proved my doubts wrong. The delivery was quick, the package arrived in perfect condition, and everything was neatly and securely packaged with no damage at all.

What also stood out to me was their customer service. The support team on phone call and the chat box was amazing, very responsive, helpful, and reassuring. They answered my questions politely and made me feel confident about my order.

The quality was great, the items were exactly as described, and the value for the price was worth it. Both gifts made my loved ones genuinely happy.

From my experience, Bloomex has been reliable for both deliveries within Canada and internationally. If you’re considering ordering, I would definitely say give them a try, you won’t regret it!

I ordered flowers for my friend whose mom had passed away / I ordered in the morning and she received the flowers in the afternoon / very good service and a very nice arrangement
Thank you
Linda Pauls

The flowers were beautiful. Well presented as per website. Delivered on time. Thank you to the florist.

Great Customer Service
Delivery on Time
Flower Arrangements Beautiful
Good Prices

The website is easy and love the variety. Great service, the flowers were send in a box to prevent damage from the cold which is really appreciated. Would definitely order more.

My experience was quick and easy. The person I spoke to on the phone was very kind and efficient.

thank you to Reuben for helping me with my giftbasket order after having technical difficulties on the site. He helped me through the chat box and all was cleared up in under five mintues

Best experience

Lies. Disappointing people.

Fred was very polite and helpful. He's an asset to Bloomex.

I have recently placed an order for my in-laws' 50th wedding anniversary celebration on 14 Feb 2026 and was scheduled for delivery on the same day. The flowers and gift baskets that were delivered are completely different from what I originally ordered.
They have just sent some roses which for sure not worth the price i have paid, The gift basket is even worse that only have a few bags of cheap snacks in it !!!

I had carefully selected specific items from overseas to mark this special milestone, and I am deeply disappointed that the wrong items were delivered.

After that I have emailed my complaint 3 times, no reply !!!! called the "so-called" 24/7 hotline 3 times, but no one ever pick up !!!

As you can imagine, this has caused significant inconvenience and disappointment, especially given the significance of the occasion.

I look forward to your prompt response and a satisfactory resolution!!! Please check the email and contact us back !!! (FYI, Order 1416285 if you care !)

Excellent and timely deliveries with great quality arrangement

It was easy to access and navigate the website, order products and complete transaction the transaction without any problems. Where necessary, for example, determining exactly where the recipient actually lives, how zip codes work in Canada with special reference to the correct zip code for delivering the item I ordered, everything was done to make sure the package arrived safely and timely. The female staff person, who assisted me was exceptionally professional, courteous and polite. Bloomex is going to be my preferred choice for any future transactions of this kind.

Terrible experience from start to finish.

A delivery guaranteed for Tuesday was postponed at the last minute to Wednesday. I immediately requested a cancellation due to their failure to deliver on time — no response.

I tried calling multiple times. After waiting on hold for 5–7 minutes each time, the call simply disconnects. There is effectively no customer service.

Worse, I ordered a $75 sympathy bouquet and what was delivered looked like a $5 arrangement from a convenience store. It was cheap, poorly arranged, some of the flowers were wilted and completely inappropriate for such a sensitive occasion. Embarrassing and unacceptable.

This company does not deliver what it promises and does not stand behind its service.

Avoid FLEUR QUÉBEC.

we order corporate flowers quite often with Bloomex and have had no issues. Flowers arrive on time and they are just like I ordered.
Annie recently helped me out with an order and she was very helpful and answered my question expediently.
Thank you Annie!