While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Many people found the website to be broken, slow, and full of glitches, making it difficult to navigate and use effectively. Customers also reported significant issues with their accounts, including unexpected deletions and problems with accessing their photos and profiles. The subscription model was a major point of frustration, with many feeling harassed to buy a Pro account only to experience a decline in service, such as frozen view numbers and increased ads. Some people were dissatisfied with the product itself, noting that the quality had declined and that the platform allowed inappropriate content like avatars instead of real photographs. Conversely, a small portion of people felt the site was easy to use and great for organizing and curating photos, appreciating features like multi-album and collection grouping.

What people talk about most

Website

Customers consistently note negative experiences with the website, with many describing it as problematic due... See more

User experience

Users describe negative interactions with the user experience, expressing significant disappointment and... See more

Subscription

Clients share negative opinions on subscription, with many expressing frustration over hidden issues and... See more

Social media

People report ambiguous experiences with social media, with some reviewers expressing frustration over... See more

Product

Customers had negative experiences with the product, with many expressing regret over purchasing the "pro"... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Honestly the worst photo share website on the planet 1 issues with photos being not allowed under their rules 2 continuously getting UI our account deleted Loosing all your photos - without... See more

Rated 1 out of 5 stars

after cancel the pro account flickr freeze me out creating issues to lock the account. It's a method pushing free member to a pro account and only spending money member get treated with a proper... See more

Rated 1 out of 5 stars

spent half an hour putting up pics and writing descriptions. site is broken, gotta F5 spam and click buttons to go anywhere. it told me to buy membership first after spending 30 mins on photos tellin... See more

Rated 1 out of 5 stars

MODERN DAY BLACKMAIL !!UPGRADE TO PRO TO HIDE SHITTY ADVERTS COVERING USERS PICTURES $50 A MONTH YOU MUST BE KIDDING ITS HIGHWAY ROBBERY ? GONE REALLY DOWNHILL OVER THE LAST 2/3 YESRS WITH THEM ALLOW... See more


Company details

  1. Art Supply Store
  2. Photo Printing Service
  3. Photography Service

Information provided by various external sources

Flickr is almost certainly the best online photo management and sharing application in the world. Show off your favorite photos and videos to the world, securely and privately show content to your friends and family, or blog the photos and videos you take with a cameraphone.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Locking people out of accounts

For some reason in recent years & months, flickr has locked out many users & forcing them change their passwords without access to their yahoo email accounts which is your only link to your flickr account. A puzzling business model. Flickr use to be awesome. They seem to be very intrusive lately. One friend was locked out for a year & half and when he questioned the flickr staff via email because you can't talk to anyone, They cited account security which is puzzling since I do my banking online & manage my credit cards online as well. The banks & credit card companies have never done this practice. What the hell!?!? Something else is going on that they are not being honest about. Poor business model for a site that use to be awesome.

July 20, 2021
Unprompted review
Rated 4 out of 5 stars

I use this website now to share some of…

I use this website now to share some of my photos. I think It is a good website but recently very few activities at there and I think if they had a system for evaluating photos that would be better. I mean if others or some professional photographers could evaluate your work by numbers for example that was helpful to know if your work Is good.

July 4, 2021
Unprompted review
Rated 1 out of 5 stars

Flickr sucks!

Since going through latest change of ownership/management it has gone from good to awful. I'm a paying Pro subscriber. Recently, I wanted to change my email address associated with my account, so I hit the "change email address" link in my settings. Flickr support demanded that I send them account and credit card info to prove my ownership of account. Really dumb ____ Looking for a good substitute that will allow seamless migration. Any suggestions?

May 23, 2021
Unprompted review
Rated 1 out of 5 stars

Betrayal, hypocrisy and poor service

Although this article is from 2018, it is pertinent for today, in May 2021, because Flickr just deleted my account and all its content for violations of user terms, in supposedly posting others photos, WITHOUT EVER WARNING ME BEFOREHAND. I hardly did and the ones that were, were not hidden but labeled as such under the notations "webfinds" and "mods". They have no phone number to talk to a live person and I have been waiting for a return e-mail
In short, Flickr SUCKS!!!

May 12, 2021
Unprompted review
Rated 1 out of 5 stars

Customer Service Ignoring Me

Customer Service Ignoring Me

I reached out to Flickr regarding someone who posted (without permission) photos they took of me with my full name on them. They stated they were not going to remove the photos or my name. I followed up asking why they could not remove them so that I could decide how to proceed next and they never responded. I emailed them a couple more times and even emailed them from another email address just in case something had gone awry, and still they never responded... This is not okay and certainly is not indicative of their claim on their site: "We are a customer support team delivering the best 1-1 care in the business." Clearly a good customer support team doesn't ignore someone reaching out for help and clarity.

April 14, 2021
Unprompted review
Rated 1 out of 5 stars

And here I am again

And here I am again! yet again have I been targeted and told that my pictures break community guidelines, This time they have restricted my account for an auto upload feature that takes my pictures from my desktop to a private folder that they state no one else can see. However I am breaking rules because I never moderated those private folders that only i am able to see not the community. When it took me ages to finally work out how to stop this happening and asking for my restriction to be lifted they have only placed previously adult rated pictures into a safe category themselves and accusing me of doing that. There is zero complaints procedure and very little communication regarding this, they do not even respond to what you write. The service is awful and very stressful I actually feel like I am being targeted. this goes against my own rights, they have changed the rating on the pictures, they have invaded my own privacy by viewing my private back up camera roll and restricted me on that. Service is very poor, this literally is the 3rd time this has happened to me, i am so careful with rating my pictures and they just keep finding ways to restrict my content.

March 19, 2021
Unprompted review
Rated 1 out of 5 stars

Horrible Horrible

Horrible Horrible. We have had Flickr for years. I did a lot of work on our photos,with history and information and then when they switched something happened. Hubby thought that he might have discontinued. But, found that July 20 we had a payment taken out of our checking. And now, they removed our account and no way to get our photos or account back.

One employee responded said it's been six months, wouldn't have been yet. Horrible horrible. Can't even reach them on the phone you have to email them.

Find another service to have your photos in an album.

February 9, 2021
Unprompted review
Rated 1 out of 5 stars

WEBSHOTS was much better 10 years ago

FLICKR in 3 points:
1) Slow
2) stupid waiting time of 5 s (Waste of time)
3) dumb design, complicated saving, stupid search filter, pure commerce

FLICKR in 3 Punkten:
1) Langsam
2) dumme Wartezeit von 5 s (Zeitverschendung)
3) schwachsinniges Design, umständliches speichern, dummer Suchfilter, reiner kommerz

January 23, 2021
Unprompted review
Rated 1 out of 5 stars

If you fancy a trip down the memory…

If you fancy a trip down the memory lane back into 2004, this is the place. It's cluttered, slow and feels as if it was designed to be difficult to use. The only good thing was the 1TB of storage, now that's gone there's no reason to use this dumpsterfire of a service.

November 1, 2020
Unprompted review
Rated 1 out of 5 stars

Extremely poor service

Extremely poor service, for some unknown reason my restricted content changed banding to a safe content, this was not of my doing, I have had my account restricted, I have written I don’t know how many times to have my photos reviewed as I am not breaking the banding rules for the pictures, they have shown me pictures that are marked as safe on their screen and restricted on mine. Customer service is only one way so they do not respond beyond telling me to review my content, I have. I have requested they look into why my pictures changed banding and why they are seeing different to what I am. I have written to the email requesting a complaint be raised and they are totally ignored, what exactly did I pay a 2 year membership for? It certainly wasn’t for flickers rubbish customer service! Awful ☹️ if I could give a minus score I would, I do not think the membership is worth anything at all! You don’t get anything for your money! Absolutely disgusted that they do not respond beyond telling me to review something that I can’t change and have reviewed.

October 13, 2020
Unprompted review
Rated 1 out of 5 stars

Utter sh**e

How many times do i have to try joining and just get a failed email verification? A thousand? A million? Seriously this is so poor I cant use the language you deserve. Worse than awful. In fact you are pointless.

Back to instagram, easy to use, intuitive.

Your site it S***e.

August 12, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look