Flight Centre UK - Flight Centre Chelmsford Reviews 

67
TrustScore 5 out of 5

4.8

High Street 83, CM1 1DX Chelmsford, England, GB


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Rated 5 out of 5 stars

Booked our trip to Australia and Bali today at the Chelmsford branch, we have used Flight Centre many times and always been impressed. Hope at Chelmsford was very proffesional and friendly, she took... See more

Company replied

Rated 5 out of 5 stars

Time to return to the Flight Centre in Chelmsford to book my flights to Fort Myers, Florida. As last time, Abigail Mayes looked after me. She is a credit to Flight Centre, friendly, polite and knowle... See more

Company replied

Rated 5 out of 5 stars

Walked in with some queries and walked out with the perfect flight booked. The process was simple and Harry efficiently checked, modified and booked without fuss.

Company replied

Rated 5 out of 5 stars

Five star service from Peter H at Flight Centre. Pete was so knowledgeable and has gone above and beyond to create the perfect itinerary for our upcoming trip, explaining all the options to us along t... See more

Company replied


Company details

  1. Travel Agency
  2. Cultural Tours Provider
  3. Flights Search Site
  4. Hotel
  5. Recreation Center
  6. Tour Operator

About Flight Centre UK - Flight Centre Chelmsford

Written by the company

Flight Centre UK

Written by the company

Your centre for travel!
Flight Centre offers a complete range of holidays including tailor-made Journeys, beach and city Escapes, adventure tours and multi-stop travel, as well as the widest choice of airfares – all at great value for money. Speak to one of our Experts on 0808 239 2411.

Contact info

  • High Street 83, CM1 1DX, Chelmsford, England, United Kingdom

  • 08082960415

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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4.8

All reviews

(67)

1,351 reviews in the last 12 months

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Rated 5 out of 5 stars

No fuss, no sales patter just efficiency

Walked in with some queries and walked out with the perfect flight booked. The process was simple and Harry efficiently checked, modified and booked without fuss.

July 16, 2026
Unprompted review
Flight Centre UK - Flight Centre Chelmsford logo

Reply from Flight Centre UK - Flight Centre Chelmsford

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Rated 5 out of 5 stars

Excellent customer service from Hope (Chelmsford branch)

Booked our trip to Australia and Bali today at the Chelmsford branch, we have used Flight Centre many times and always been impressed. Hope at Chelmsford was very proffesional and friendly, she took time to arrange our itinerary to our needs. Many thanks Hope.

July 14, 2026
Unprompted review
Flight Centre UK - Flight Centre Chelmsford logo

Reply from Flight Centre UK - Flight Centre Chelmsford

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

5 Star

Time to return to the Flight Centre in Chelmsford to book my flights to Fort Myers, Florida. As last time, Abigail Mayes looked after me. She is a credit to Flight Centre, friendly, polite and knowledgeable.
I’m now all sorted with thanks to Abigail.

July 13, 2026
Unprompted review
Flight Centre UK - Flight Centre Chelmsford logo

Reply from Flight Centre UK - Flight Centre Chelmsford

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

Harry in the Chelmsford store was first…

Harry in the Chelmsford store was first class in rearranging our flights to Australia after being cancelled because of the war. He was very helpful and arranged our trip just as we wanted. Thanks very much Harry.

June 29, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Chelmsford

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Brandon went way and above to get my…

Brandon went way and above to get my travel and cruise experience how I wanted it to be. I couldn’t have done all this myself without problems so thank you Brandon.

June 15, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Chelmsford

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Rated 5 out of 5 stars

Five star service from Peter H

Five star service from Peter H at Flight Centre. Pete was so knowledgeable and has gone above and beyond to create the perfect itinerary for our upcoming trip, explaining all the options to us along the way - and answering my many questions! His emails were clear and easy to read and he always got back in touch with any updates quickly and was available on the phone when needed. Pete was recommended to me and I wouldn't hesitate to recommended him to others, in fact I already have! Thank you Pete!

June 4, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Chelmsford

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Rated 5 out of 5 stars

Attention to my booking requests

I contact Flight Centre as they listen to my requirements and find suitable flights for me. Always polite and helpful, today I was offered printed details of the booking by post, a great help to me.

May 20, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Chelmsford

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Easy

Easy, straightforward quote then booking for flights to Africa.
Thanks for sorting Stacey.

May 2, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Chelmsford

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Rated 5 out of 5 stars

I have used Flight Centre for about 6…

I have used Flight Centre for about 6 years to book my flights to Canada Staff I have spoken to have always been helpful
The agent I have used is linked to the Chelmsford store

May 8, 2026
Flight Centre UK - Flight Centre Chelmsford logo

Reply from Flight Centre UK - Flight Centre Chelmsford

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Great experience

Great experience, friendly people and good advice.
We booked our flight to South Africa and we were helped with the best advice and they helped us to get the best price. Thank you especially to Abigail for your patience, and for all your help and friendliness.

May 9, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Chelmsford

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Rated 5 out of 5 stars

Still a 5 star service

I had used Flight Centre several times before, though not since Covid. I was pleased to find that the level of service hadn’t changed. The initial phone call was quite long but covered all the possible options in a very clear and helpful way. This was immediately followed by a detailed quote/itinerary sent to my email in-box. By the end of the day, I had got all my flights booked and paid for. The day after I had another call from Flight Centre’s consultant to check that everything was fine, followed by another helpful email, covering various practical issues for the trip (eg visas). The whole experience couldn’t be faulted.

April 16, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Chelmsford

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Rated 5 out of 5 stars

Peter was extremely helpful and…


Peter was extremely helpful and supportive when helping me arrange my trip to Canada. Going above and beyond to help me find the best flight, including desired stopovers and transfer times. I would highly recommend speaking to Peter next time you want to book a trip! 🙌🏼✈️ thank you!

March 16, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Chelmsford

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Rated 5 out of 5 stars

I wanted a just in case flight to Sri…

I wanted a just in case flight to Sri Lanka should Emirates not fly via Dubai in July.
Sophie was knowledgeable patient and gave me all my options.
I now have 2 flights booked with them but the cancellation fee if Emirates do fly is worth the piece of mind.
I always book my long haul flights with Flight Centre now, they are honest, give good price and advice and communication is excellent.
Thank you

April 2, 2026
Unprompted review
Flight Centre UK - Flight Centre Chelmsford logo

Reply from Flight Centre UK - Flight Centre Chelmsford

We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😍

Rated 5 out of 5 stars

Gavin Sutton was absolutely brilliant

As part of the middle east issue I was transiting through Doha on my outward and return flights to Saigon from London on Qatar Airlines. Having travelled via Doha on the way out, and missing the troubles by literally 24 hours the return flight was obviously in jeopardy. I can't thank Gavin Sutton @ Flight Centre who went above and beyond when everything was centered around the middle east and those people the other side in Asia and Beyond were just forgotten. Gavin was always in contact even when on leave, he guided us through everything, at points when the Airlines where just ignoring stranded passengers.

Was always on hand and got us home with only a week's delay when there were stories of stranded passengers being ignored by Airlines.

Thanks so much Gavin and team. Flight Centre were great from start to finish and I would highly recommend them and will be using their service again. 5⭐

March 13, 2026
Unprompted review
Flight Centre UK - Flight Centre Chelmsford logo

Reply from Flight Centre UK - Flight Centre Chelmsford

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Rated 5 out of 5 stars

Abigail and Brandon were fantastic

Abigail and Brandon were fantastic. Sorted everything with no stress and a great price

March 14, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Chelmsford

Hi there, thank you for taking the time to share your fantastic review for the team😊

Rated 5 out of 5 stars

Having used Flight Centre for over 10…

Having used Flight Centre for over 10 years for our trips to Oz , to visit our kids & grand kids , this years planned visit has been absolutely seamless in booking & arrangements , we cannot speak highly enough of our travel consultant Harry Bruce who has gone above & beyond in his response to appease a couple of not too tech savvy pensioners-well done Travel Centre-well doneHarry!

February 25, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Chelmsford

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Rated 5 out of 5 stars

Seamless service-Harry Bruce was…

Seamless service-Harry Bruce was awesome-very helpful with sorting our flights out plus helping with seating arrangements for my wife who is an extremely nervous flyer-thanks again Flight Centre and again thanks Harry for your prompt response and patience in organising our Oz adventure 👍

February 19, 2026
Unprompted review
Flight Centre UK - Flight Centre Chelmsford logo

Reply from Flight Centre UK - Flight Centre Chelmsford

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Rated 5 out of 5 stars

Excellent service again from Pete at Flight Centre.…

Excellent service again from Pete at Flight Centre in Chelmsford. Pete has guided us for the last two years on our long distance trips. Nothing is too much trouble, Pete covers everything and inspires complete confidence.

February 17, 2026
Unprompted review
Flight Centre UK - Flight Centre Chelmsford logo

Reply from Flight Centre UK - Flight Centre Chelmsford

Thanks for the fantastic shout out for the team! We're so pleased to see how they helped make your booking process smooth and easy. Thanks for sharing 🙂

Rated 5 out of 5 stars

Peter at the Chelmsford branch was very…

Peter at the Chelmsford branch was very helpful, approachable & friendly , & took away the stress of booking the long haul flights. Would definitely recommend Peter & this service

February 5, 2026
Unprompted review
Flight Centre UK - Flight Centre Chelmsford logo

Reply from Flight Centre UK - Flight Centre Chelmsford

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

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