Flight Centre UK - Flight Centre Horsham Reviews 

Horsham has made our booking extremely easy and pain free. The staff are extremely knowledgeable and could not have been more helpful. Excellent customer service at every step.

Michelle explored many options for us to find the best deals and accommodation. She even went off the system to meet one of our requests. We never felt rushed and she spent a lot of time with us.

Scarlet, made booking our flights very easy which is what people of a certain age appreciate.
Would have no hesitation in recommending Flight Centre to friends and family.

Malcolm Jack

I told Rachel our requirements and within a few minutes she came back with two very good options. Rachel was very quick in responding to all my queries, wether or not they were sensible. Highly recommended.

Scarlett has been absolutely fantastic from start to finish. She’s helped me many times over the years, and every experience has been consistently excellent. She makes everything so easy and takes the stress out of organising travel. Her communication is always clear, friendly, and incredibly helpful. Nothing is ever too much trouble, and she handles every detail with real care and professionalism. I’m genuinely grateful for all her support

creative thinker, good listener and nice all round. Good to be face to face with a human and not AI whnn there are so many options to select.
Good that Rachel is well travelled so can share experiences.

Very responsive to our requirements. Knowledgeable, friendly and efficient service. Caitlin managed to find us the perfect flights. Thank you so much.

Rachel has been brilliant and even suggested better hotels for our trip. Thank you

I have been with flight centre for over 20 years I have never had any problems with any of their staff and they always help me with whatever problems I have, they are the best company I have ever used in the UK. Especially Scarlett from Horsham.

My travel agent Scarlet Martin from Horsham is excellent!
She has always been so helpful,friendly and efficient.
This was especially the case when I could not fly back from Australia via Dubai in March. She found me a great alternative route at very good price. ( so welcome as I had been scammed in Sydney)
I shall continue to use her for all future trips. Maggie, Brighton

Scarlett consistently delivers excellent service, responding swiftly to emails and answering any questions in a friendly and professional manner. She recently helped us book our second amazing worldwide trip, including numerous flights, hotels and transfers. Her knowledge is exceptional and we trust her guidance and support which is important when travelling so far from home. Thanks Scarlett

We have booked several holidays with Scarlett at the Horsham Flight Centre office. She has always been exceptionally helpful as we are pensioners and custom-build our holidays. Nothing fazes Scarlett who is unfailingly helpful and patient. She goes above the call of duty to ensure that everything goes smoothly for us and comes to our rescue if anything untoward happens.

Flight Centre has helped us to select and plan our holidays , each year ,over several years.
The companies' representatives have provided us with a first class service throughout . Most of our dealings have been with assistant manager Scarlett Martin at the Horsham branch .
She has time and time again demonstrated to us to be a person with extensive knowledge and experience in the field of world- wide travel , We think having confidence in the company is of paramount importance when it comes to having adventurous holidays,especially at our age .Scarlett patience and uderstanding when we needed reassurence was of the highest order , put simply , she posses these personal supportive atributes /qualities in spades. Her awareness of our needs both in budgetary terms and our physical limitations due to our ages , has been at the forefront of her planning advice to us .Also ,our natural fear of technical issues re : Visa requirements , passport and currency issues etc were explained clearly to us with no fear of ambiguity on our part. WELL DONE Scarlett and we have our next holiday, waiting in the pipeline next year for your professional attention once again for.

Scarlett was very helpful in explaining the changes to my flight, making the experience less stressful. She managed the situation in a competent manner which meant things were handled without any problems.

We have used Flight Centre before. They are a very friendly, experienced and efficient company. Scarlett (Moffatt) helped us with our flights and hotel itinerary, nothing was too much for her.

Scarlett Martin is the most helpful agent.there is never a problem she can't help you with .we have delt with her for our trips to India and we are very satisfied with the way she has helped us 10 out 10 Mr and Mrs fox 🦊

Scarlett was professional and friendly. She sorted everything for me for my trip to Australia. Gave upto date advice on visas and any travel documents I needed to get before I travelled. It was a pleasure to have someone like Scarlett organising and advising me, giving me confidence to travel all the way to Australia by myself. Thank you. 😊

Rachel is simply the best, friendly, knowlegeable, know us well and always delivers.