We have booked with Flight Centre a number of times now and we have always had top class service. This time was no exception. Scarlett in Horsham branch, is very knowledgeable, efficient,and helpful.... See more
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We have booked with Flight Centre a number of times now and we have always had top class service. This time was no exception. Scarlett in Horsham branch, is very knowledgeable, efficient,and helpful.... See more
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Rachel has again fulfilled all my expectations - I have been dealing with her since 2017 on a regular basis - both for international travel as well as short haul flights throughout Europe. Rachel’s kn... See more
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Rachel has been so helpful in planning out trip to New York next year. I emailed her so many times and nothing was too much trouble. Thanks Rachel we appreciate your patience and hard work in putting... See more
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Scarlett has been absolutely fantastic from start to finish. She’s helped me many times over the years, and every experience has been consistently excellent. She makes everything so easy and takes the... See more
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West Street 49, RH12 1PP, Horsham, England, United Kingdom
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Another lovely holiday booked at the flight centre with the very professional team helping us all the way 👍especially Daisy Harman for sorting out our family holiday of 13 people,which is a very big ask!! Thankyou to every at the flight Centre.we would not hesitate to book another holiday with this company.thanks from the Boultons and Barnett’s and the Seymour’s.

Reply from Flight Centre UK - Flight Centre Horsham
Frankie was extremely helpful and very professional! I really appreciated how friendly and knowledgeable she was! She is a credit to the company!!

Reply from Flight Centre UK - Flight Centre Horsham
We were recommended to speak to Scarlett from Flight Centre to help with our American road trip. Scarlett could not have been more helpful in helping us plan flights, accommodation, car hire, day trips and even extra requests like additional baggage. Everything we needed she took care of it for us and made our trip of a lifetime so so special. She kept us updated on anything that we needed to do and even emailed us updates while we were on our holiday ref our day trips and flights home. I don’t think words can say how blown away we were by everything Scarlett and the flight centre team did for us. Thank you All so much for making our holiday the best experience ever. Lee & Lisa.

Reply from Flight Centre UK - Flight Centre Horsham
The whole team is wonderful. Scarlett is simply amazing nothing is ever too much and she always gets me the best deal as well as puts up with my 1 million changes. She has helped me navigate my way through a last minute change which I am so grateful for. Wouldn’t book with anyone else 😊 thank you

Reply from Flight Centre UK - Flight Centre Horsham
Went above and beyond.

Reply from Flight Centre UK - Flight Centre Horsham
Rachel at the Horsham has been extremely helpful and knowledgeable. Excellent service from start to finish.

Reply from Flight Centre UK - Flight Centre Horsham
We gave Rachel an idea we had and what we’d like to do in NZ.
Within the day she had made it a reality with such a good deal.
So much easier without all the stress of booking stuff ourselves.
She is such an incredible asset to the Flight Centre.

Reply from Flight Centre UK - Flight Centre Horsham
Rachel was patient, thorough and aded value - I travel regularly and like many of us regularly use and am happy for many journeys with online engines BUT this is / was a mutli stage ticket to many locations with some additional luggage considerations... Rachel went the extra mile and helped make it all seamless. Knowledge + a person +tech is defo better than just tech alone!
Outstanding service by Rachel again, no better travel agent in our opinion.
Another great experience with flight centre. Rachel was extremely helpful and very patient as I worked out with her the itinerary to suit us. I made several changes and Rachel responded promptly to my emails and telephone calls. I would not hesitate to recommend flight centre.
Right from the start Michelle was incredibly helpful and made some great suggestions to help make our trip exactly what we wanted. Michelle was always quick to respond to any questions I had, even the silly ones and was still availble with advice while we were away on the trip.

Reply from Flight Centre UK - Flight Centre Horsham

Reply from Flight Centre UK - Flight Centre Horsham
Impressed with the highly professional service from Rachel Mason Smith
She puts the extra effort in to find the perfect flights at a good price.
Thank you so much!
Rachel got my trip just right. She looked for good alternatives to cut costs and came up with an option I hadn’t considered. Thanks Rachel

Reply from Flight Centre UK - Flight Centre Horsham
Rachel always commits 110% of her time and knowledge to give me the best flight and travel advice I require. She is always friendly, professional and will endeavour to find exactly what I am looking for. I have used her services for over 9 years when travelling to Australia (each year) and other destinations in Europe. Her ability to find the best flight, airline, departure and arrival times is second to none. Rachel has travelled widely and her knowledge and experience is extremely helpful when enquiring about travel destinations.
Michelle was really polite, kind and very willing to help me organize my flight to Nice, France. It wasn't far but I had many fears and she completely removed them, dotting all the I's and crossing all the T's too. She knew the workings of EasyJet, and exactly what was needed and how they worked. When it came to the traveling, everything worked like magic, all her preparation and words came to fruition, the documentation intact, and I had an amazing time. As a traveler herself, I felt she knew my anxieties so had a very empathic nature to help me, (at 75 years, many irrational fear had crept in for me!!). I wish her a long and happy career in this business and with her incredible travels too. Thank you !!
The Flight Centre have always been my go to company but Michelle has been absolutely brilliant. She has been super efficient, helpful and very kind!! If I could give 10 stars I would.

Reply from Flight Centre UK - Flight Centre Horsham
Just booked a holiday to Vietnam ,
With the help from Michelle Smith.
Michelle was amazing, and i can honestly say, she was very very helpful.

Reply from Flight Centre UK - Flight Centre Horsham
Caitlin was amazing from the initial contact right through to booking. We were unsure exactly what we wanted but Caitlin put together a starting package (multi destinations) which we then worked with her to adjust to our needs.
We chose to make initial contact via phone then visited the store. The whole process was easy and really informative. Would definitely recommend.
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