Flight Centre UK - Flight Centre Kingston Reviews 123

Great service from Chris!
Thank you for arranging my flights and car rental at a really good price and suitable times.
Anne

Chris asked for my travel wishes and then fulfilled them. A really great job well done !

Thank you so much 😊

Emma was amazing and very patient in finding the correct flights & hotel package for my trip in October to Maldives, Sri Lanka, Australia & Hong Kong.

Will definitely be using Emma again for future complicated trips.

Catrina did a fantastic job booking myself, husband and brother in law a once in a life time holiday in California last October. Her attention to detail, her kindness and empathy was second to none. We can’t wait to book another holiday with Catrina! She made things so easy for us especially when we had some personal circumstances to deal with at the same time!

We'd normally do our own thing on trips abroad but are so pleased we went on an organised trip to Vietnam. We absolutely enjoyed every minute of it. From the booking experience at Flight Centre Kingston with Chris Rigby-Jones (who kept us updated with any last minute changes) to the trip itself with Intrepid the organisation and experience was exceptional.

I have always used flight center when travelling to SA. Chris and Emma have always been so professional and on point with their sevice.As long as I keep travelling to SA , I will only use the services of Flight center and your amazing staff.

I was very happy with the staff at the Kingston branch when booking my flight.

We are so delighted to find the Flight Centre. We were planning a trip to Thailand and Singapore - we had to incorporate attending a wedding there and had to work around that and other family commitments. I was trying to look online at booking flights, hotels etc but I was completely bamboozled - then I found Chris Rigby-Jones at The Flight Centre in The Kingston upon Thames branch. My problems were solved and all fears I had were allayed. Within a day or two, our whole itinerary was worked out - we made some tweaks and these were made with no difficulty. The flights he booked were perfect, he arranged airport collection for each of the five flights we took which all worked without a hitch, he booked excellent hotels and included a City Pass for Singapore which was excellent and we had a super choice of five out of all attractions. When I couldn't work out the City Pass app, I e-mailed him in advance from Thailand and had a prompt response - which immediately sorted the problem. Chris provided a helpful itinerary which provided every detail which we needed - all links to check in, allowances, airport transfers and hotels. Throughout Chris was helpful, courteous, supportive and more. We were delighted we found him and very grateful to him and will be contacting him with regard to our next trip. Many thanks Chris.

Chris was amazing and went well beyond the extra mile.

Chris at Kingston Flight Centre has been very helpful and knowledgeable. We have appreciated his input and understanding booking flights to Asia and further.

Chris Rigby-Jones at Flight Centre has booked a number of trips for us and always provides prompt, helpful service.

Catrina is unfailingly friendly and welcoming, full of helpful and practical advice, brilliantly organised and goes the extra mile to ensure our holidays are memorable and stress free. She also follows up after we get home to find out how our trips have gone. We first walked into Flight Centre 9 years ago and we will go nowhere else. Look no further!

Knowledgeable, efficient, patient, an all round excellent service from Chris Rigby-Jones.

Chris was excellent getting a cheaper deal than I could find on skyscanner and also sorting all the issues when the flight didn't run through the middle East at the moment, and organised a rebook through US. Took the stress out of it all

Catrina Johnson was fantastic in organising mine and my families trip to San Francisco. She took time to find the best possible flights and made the experience as smooth as possible. Would highly recommend Catrina to any future costumers and will definitely be seeking her expert advice in the future. Thank you.

I often do my own flight bookings, but a tricky routing via Lisbon for a few days stopover before going to 3 islands in Cape Verde was beyond my skills this time.
Thankfully Catrina was on hand and guided me through the best options and sorted everything out efficiently, minimising both cost and maximising time available for my trip. Exceptional service, thank you

Friendly Knowledgeable service

With all the chaos going on, we honestly didn’t think we would be able to fly. Chris got us rerouted and worked tirelessly to get us on the right flights with the right seats. Appreciate it so much and has made a very stressful time, so much easier. Thank Chris Rigby-Jones!

We wanted to pass on our sincere thanks for everything Catrina did for us—from our initial enquiry right through to helping amend our return flights due to the Middle East conflict.

We completely understood that our situation may not have been the most urgent, but you still responded to our emails so quickly and always with reassurance. It genuinely put our minds at ease knowing we were being looked after, and we really can’t thank Catrina enough for that.

We would highly recommend Catrina for her expertise and outstanding customer service. Looking forward to booking our next trip with you.

As always the staff were helpful and friendly and efficient. Everything went according to plan and I will always recommend and use Flight Centre in the future. Thanks Catrina!