I had an urgent need to get to Melbourne Australia due to a family crisis. Kimberly Humphreys at the Richmond office of Flight Centre UK was fantastic. She called me back within an hour of my requ... See more
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I had an urgent need to get to Melbourne Australia due to a family crisis. Kimberly Humphreys at the Richmond office of Flight Centre UK was fantastic. She called me back within an hour of my requ... See more
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I have used Flight Centre for many years … always efficient, personal and professional service .. the agents always understand and meet the customer’s expectations. My 🌟x5 goes to George Maule (Ric... See more
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We recently booked our holiday to Spain through the Flight Centre Richmond branch, and the experience was outstanding from start to finish. A special thank you to Kimberly Humphreys, who went a... See more
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We decided to travel at short notice to British Columbia and needed to put plans in place with flights and accommodation and take the option of a train ride through the Rockies. Flight Centre, Richm... See more
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The Quadrant 38, TW9 1DN, Richmond, England, United Kingdom
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We needed to book a number of flights for 6 people. Flight Centre was able to book them all and provide ABTA cover for the package. When the flight times changed we received an update and just before we our flight from the Uk they contacted us to check we were happy and asking if we needed anything. An all round good service.

Reply from Flight Centre UK - Flight Centre Richmond
Flight Centre Richmond staff is always friendly helpful and efficient. This time booking our flights to Berlin was what we now expect: a quick, painless and pleasant service.

Reply from Flight Centre UK - Flight Centre Richmond
Hannah Holzer at Richmand answered the phone to our query
Throughout she was polite professional and informative, she was able to cater for our needs and gain us exactly the Flight and hotel we needed
Tgankyiu Hannah

Reply from Flight Centre UK - Flight Centre Richmond
I was planning a trip to Auckland and Perth to visit family and Iris at the Richmond branch was very helpful and prompt at answering any query I had. She found me flights at the best times and was extrememy efficient. Thank you Iris.

Reply from Flight Centre UK - Flight Centre Richmond
We had a fantastic holiday to Adelaide all organised by Sacha at the Richmond branch. She helped us organise some fantastic excursions and I was so impressed with her prompt replies when I had a few questions. I would definitely recommend her and look forward to another holiday.

Reply from Flight Centre UK - Flight Centre Richmond
Tomas - quick, helpful and organised.

Reply from Flight Centre UK - Flight Centre Richmond
Sacha is such a find! She sorted out trip to New York in the blink of an eye on our budget and responded swiftly to any queries. Our trip was a huge success with a great food tour thrown in as a bonus. What a relief after too many stressful trips trying to sort it all myself. Thank you Sacha!

Reply from Flight Centre UK - Flight Centre Richmond
Got in touch with The Flight Centre at Richmond in late August last year following a recommendation from a friend who had used them many times and had always received great service.
The Manager, Hannah Holzer, was our contact there. We were looking to book flights to Miami for 4 people, an overnight stay, a cruise in the Caribbean and taxi transfers, so not a run of the mill request.
Hannah dealt with what we requested, booked it all for us, sent confirmations and her follow up and communication has been excellent.
Thank you Hannah.

Reply from Flight Centre UK - Flight Centre Richmond
Hi, we had a great time in America. Disaster at the airport even though we booked wheelchair assistance and we were there three hours earlier and we checked when we got our tickets to confirm we still didn’t get wheelchair assistance we had to argue three minutes to missing our plane in Nashville. We booked a mail for the Thursday Thanksgiving was taken for 6 o’clock when we got to the restaurant they closed at 4 o’clock had problems with Uber twice. Graceland was great but we missed the exhibitions because the tour was running a bit late even though we paid for it, Las Vegas was great.
My family and I are flying to Australia later this year for a trip of a lifetime to meet friends and family. As Flightcentre had been recommended to me by friends I went along to my local branch and met the manager Hannah Holzer in person. Hannah has helped me through out the planning process and has been both understanding and patient as it's not easy getting five adults to agree dates etc. We finally got our flights booked at the weekend and Hannah secured us the best possible price with one of the leading airlines. We are totally delighted with this outcome and would like to say a huge thank you to Hannah and her team at FlightCentre.

Reply from Flight Centre UK - Flight Centre Richmond
Thank you Hannah H from the Richmond Flight Centre, she was so so helpful with planning our honeymoon and providing us with some great tips, advice and recommendations.
We are really looking forward to our honeymoon and feel so excited. The planning/booking process was made so easy and we really appreciate her help!

Reply from Flight Centre UK - Flight Centre Richmond
Hannah from the Richmond store was fantastic. I picked up the phone to her, and within 48 hours we had the best flights, tickets booked, and a comprehensive list of all the things we needed to do like Visas, travel vaccines ect. A fantastic, seamless service. The prices were competitive and she was so helpful. I would definitely use Hannah and her team again

Reply from Flight Centre UK - Flight Centre Richmond
George has gone above and beyond with our flight booking, way different service to booking myself online. Will definitely use again.

Reply from Flight Centre UK - Flight Centre Richmond
I can’t thank Hannah and Eva enough for their efficient and friendly service! especially as everything I booked was subject to time pressures and I had not been able to book until quite late for Xmas flights. They were so calm helpful and reassuring that they could make it happen on the dates I needed. Having got them booked I then had to change some flights they turned this around in an hour which took the stress off me! I recommend you to everyone for taking the pain and stress out of booking flights particularly long haul whilst still being well priced. Thank you again Caroline

Reply from Flight Centre UK - Flight Centre Richmond
Tomas was very helpful and understanding our needs.
Very patient as we are elderly and I have hearing impairment.

Reply from Flight Centre UK - Flight Centre Richmond
I was very pleased with the friendly, patient and helpful service from Hannah Holzer at the Richmond Flight Centre office. She arranged suitable flights for my husband and I to go to Australia, with short layovers at Doha, plus a nice hotel in CBD Sydney, with airport transfers.

Reply from Flight Centre UK - Flight Centre Richmond
Flight Centre are the only travel company I would recommend with confidence to organise a around the world holiday. Everything was perfectly arranged from rental cars and airport transfers.

Reply from Flight Centre UK - Flight Centre Richmond
I requested a quote/call-back and Hannah got in touch fairly quickly. Not only was she ready with flights/prices ect, she was also extremely efficient when I asked her for comparison prices for flights with different dates. No question was too big or hard to handle . Her effeciency was excellent. Her after care check-ins are much appreciated. It was our first time booking through Flight Centre Uk and it surely will not be our last. The process was quick and extremely easy. Hannah is an absolute asset and I highly reccommend her for all your travel needs! Also, their flight prices was the cheapest out of everyone we researched. Thank you!

Reply from Flight Centre UK - Flight Centre Richmond
It's been great from start to finish. Flight Center really listened to me and what kind of trip we were hoping to do. They were very patient when the itinerary did change a lot from my end and many dates shuffled about. They provided a fantastic service and a well priced trip. Nawal my agent was excellent and always available to provide any updates or feedback on the ongoing quote. I would definitely recommend flight centre to my friends and colleagues

Reply from Flight Centre UK - Flight Centre Richmond
Iris was sooooo good and really helpful when we booked our trip!! She always had quick replies and made sure all our questions were answered. I would definitely recommend Iris and would use her to book other trips!!

Reply from Flight Centre UK - Flight Centre Richmond
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