Flight Centre UK Reviews 

The ladies at Flight Centre (especially Sacha) went over and beyond in sorting our holiday out for us - Thank you

I had an excellent experience booking our family holiday with Hannah at Flight Centre in Richmond. She took the time to really understand what we were looking for and found travel options that suited our needs and budget perfectly.

Hannah made the entire booking process smooth and stress‑free, offering helpful advice and thoughtful suggestions along the way.

We have booked several family holidays with Hannah, and her reliability, knowledge, and dedication have always been consistent every time. I highly recommend her to anyone looking to book their next holiday.

Thank you, Hannah, for making everything so easy — we wouldn’t hesitate to book with you again.

Flight Centre make booking flights so easy; there are lots of online tools available, but it can be so overwhelming with so much information, and figuring out hidden fees, best dates to fly etc. Flight Centre took my requirements and provided me with an excellent option that was cheaper than what I would have got online for a direct flight and better flight times. Alana at the Richmond Centre was a gem - highly recommend.

I appreciated Julia’s information re my change of flight time

We are embarking on our Australian adventure today. Sam McDougal has been very helpful. She has advised and helped us choosing accommodation, internal flights etc. When we had a query : she got back to us very promptly.

5 stars for Julia she is a credit to the company

I've been liaising with Kelly all the way through booking. It took me ages to finalise the details but she was always responsive and helpful, and turned around my itinerary requests really quickly. I'll be using FlightCentre again, highly recommended.

They helped me get the flight I wanted and were totally efficient about it, and the price was good. BA made a mistake by putting 'no checked luggage' on our tickets but we called FCUK and they sorted the problem immediately. We shall definitely use FCUK again.

Vicky was brilliant, very patient with changes that we made until our itinerary was completely right for us.
Will recommend & definitely use again.

Julia was friendly, helpful and very quick at responding. This was appreciated as we needed to book a flight at short notice. She gave us a few options and we were able to book the right one for us.

Sophie Curtis at Flight Centre had the task of getting return only tickets to my wife in the Philippines.
She pulled this off with great professionalism and patience. I can’t give her praise high enough.
My wife is back safe and sound.
Thank you from the both of us.

Lewis was very helpful and didn't pressure us to book

Very helpful in all aspects

Scarlet, made booking our flights very easy which is what people of a certain age appreciate.
Would have no hesitation in recommending Flight Centre to friends and family.

Malcolm Jack

This was the best holiday EVER

I told Rachel our requirements and within a few minutes she came back with two very good options. Rachel was very quick in responding to all my queries, wether or not they were sensible. Highly recommended.

Scarlett has been absolutely fantastic from start to finish. She’s helped me many times over the years, and every experience has been consistently excellent. She makes everything so easy and takes the stress out of organising travel. Her communication is always clear, friendly, and incredibly helpful. Nothing is ever too much trouble, and she handles every detail with real care and professionalism. I’m genuinely grateful for all her support

Lewis O. held a professional confidence, was clear with the explanation given to the customers with his reassuring voice, prepared to work late beyond his scheduled hours to deliver results expected by the customers. A trustworthy staff for the company employs him.

I am booking a honeymoon to Vietnam and Bali through Flight Centre, and Nathaniel was exceptional from start to finish.

My expectations weren't particularly high, but he completely exceeded them. He took the time to listen to exactly what was wanted from the trip and created an amazing itinerary that perfectly matched the brief. He was mindful of the budget provided and managed to put together something fantastic without overspending.

Whenever changes were requested, Nathaniel was happy to make adjustments and worked with us to get everything just right. His communication, attention to detail, and customer service were outstanding throughout the process.

I would highly recommend Nathaniel and Flight Centre to anyone looking for a stress-free and personalised travel booking experience, will definitely be using Nathaniel again.