Scarlett has been absolutely fantastic from start to finish. She’s helped me many times over the years, and every experience has been consistently excellent. She makes everything so easy and takes the... See more
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As usual the flight centre are excellent, Sophie curtis was a great help she's done it again got me a great deal ,excellent advisor

Reply from Flight Centre UK
Chatted with pleasant memember of staff ( Michelle) who quickly understood what I was looking for and was able to supply me with options to look, there was no pressure to buy.

Reply from Flight Centre UK
Thank you very much Amy , you made our experience so warm and welcoming 😊

Reply from Flight Centre UK
Scarlett is wonderfully responsive and thoughtful. Best travel agent I have ever worked with!

Reply from Flight Centre UK
Scarlett Martin at Flightcentre was very efficient in dealing with my bookings. Her attention to detail was always very good. I will certainly be using her for my upcoming bookings with hesitation.

Reply from Flight Centre UK
My travel agent Scarlet Martin from Horsham is excellent!
She has always been so helpful,friendly and efficient.
This was especially the case when I could not fly back from Australia via Dubai in March. She found me a great alternative route at very good price. ( so welcome as I had been scammed in Sydney)
I shall continue to use her for all future trips. Maggie, Brighton

Reply from Flight Centre UK
Scarlett, as an employee of flight centre, is a true professional, and will always completes tasks to a very high standard. On the 3 occasions that I have interacted with her she sought and presented all viable options and communicated regularly even on her official rest days or the weekends. Without her I wouldn't have been able to complete my last trip because of the Iran war, but she went that extra mile to get me there. I will definitely be using flight centre again when booking my next trip (as long as Scarlett is involved).

Reply from Flight Centre UK
Scarlett is fantastic in scoping out different flights and modifying any changes needed . Great attention to detail and so friendly . A joy to deal with

Reply from Flight Centre UK
Scarlett consistently delivers excellent service, responding swiftly to emails and answering any questions in a friendly and professional manner. She recently helped us book our second amazing worldwide trip, including numerous flights, hotels and transfers. Her knowledge is exceptional and we trust her guidance and support which is important when travelling so far from home. Thanks Scarlett

Reply from Flight Centre UK
Great customer service experience! We had more than a few questions and tweaks to our itinerary. Shell Harris was so accommodating and no ask was too much. She was supportive & knowledgeable & continues to be a fantastic contact! Highly recommend her to book your trip - thank you J&L

Reply from Flight Centre UK
We have booked several holidays with Scarlett at the Horsham Flight Centre office. She has always been exceptionally helpful as we are pensioners and custom-build our holidays. Nothing fazes Scarlett who is unfailingly helpful and patient. She goes above the call of duty to ensure that everything goes smoothly for us and comes to our rescue if anything untoward happens.

Reply from Flight Centre UK
Flight Centre has helped us to select and plan our holidays , each year ,over several years.
The companies' representatives have provided us with a first class service throughout . Most of our dealings have been with assistant manager Scarlett Martin at the Horsham branch .
She has time and time again demonstrated to us to be a person with extensive knowledge and experience in the field of world- wide travel , We think having confidence in the company is of paramount importance when it comes to having adventurous holidays,especially at our age .Scarlett patience and uderstanding when we needed reassurence was of the highest order , put simply , she posses these personal supportive atributes /qualities in spades. Her awareness of our needs both in budgetary terms and our physical limitations due to our ages , has been at the forefront of her planning advice to us .Also ,our natural fear of technical issues re : Visa requirements , passport and currency issues etc were explained clearly to us with no fear of ambiguity on our part. WELL DONE Scarlett and we have our next holiday, waiting in the pipeline next year for your professional attention once again for.

Reply from Flight Centre UK
Scarlett was very helpful in explaining the changes to my flight, making the experience less stressful. She managed the situation in a competent manner which meant things were handled without any problems.

Reply from Flight Centre UK
The service that we received from Leo was nothing short of brilliant! From the moment we first met with him - two years before we actually travelled, to plan our trip around Asia - he was so very supportive, knowledgeable and helpful. He always made sure that he responded to our very many requests and questions quickly and efficiently – even whilst we were travelling around several countries in Asia. Those few times Leo wasn't in the office, his team were always willing and more than able to assist us. We really felt that Leo gave us a truly bespoke and highly personalised service. He will always be our 'go to person' when we travel in the future and we have already recommended him to our friends and family. He is truly one in a million!

Reply from Flight Centre UK
We have used Flight Centre before. They are a very friendly, experienced and efficient company. Scarlett (Moffatt) helped us with our flights and hotel itinerary, nothing was too much for her.

Reply from Flight Centre UK
Scarlett Martin is the most helpful agent.there is never a problem she can't help you with .we have delt with her for our trips to India and we are very satisfied with the way she has helped us 10 out 10 Mr and Mrs fox 🦊

Reply from Flight Centre UK
Scarlett was professional and friendly. She sorted everything for me for my trip to Australia. Gave upto date advice on visas and any travel documents I needed to get before I travelled. It was a pleasure to have someone like Scarlett organising and advising me, giving me confidence to travel all the way to Australia by myself. Thank you. 😊

Reply from Flight Centre UK
Personal touch. Very efficient and helpful staff, notably Sammy and Greg.
Straightforward procedures.
We booked with Flight Centre a couple of years ago, and were happy to do so again.

Reply from Flight Centre UK
We decided to travel at short notice to British Columbia and needed to put plans in place with flights and accommodation and take the option of a train ride through the Rockies.
Flight Centre, Richmond office answer the call and plan A &plan B were put to the test.
The thirteen night package was agreed with the outbound flight to Vancouver and the return from Calgary. Only two seats left on the return.

Reply from Flight Centre UK
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