Flint & Flame UK Reviews 

1,890
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction and loyalty regarding their overall purchases. Customers frequently praise the exceptional manufacturing quality, comfortable ergonomic handles, and long-lasting sharpness of the versatile kitchen knife collections. Many buyers note that these finely crafted tools remain sturdy and dependable through years of regular domestic cooking use. Some people also felt that the delivery service was consistently prompt and reliable, ensuring parcels arrived safely on time. Consumers additionally emphasized that customer support representatives were exceptionally helpful and managed replacement requests without any unnecessary fuss. Reviewers often mentioned that the beautifully presented products make wonderful gifts for family members on special occasions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the outstanding craftsmanship,... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the exceptional... See more

Service

Clients share positive opinions on service, frequently highlighting efficient communication and prompt... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting super fast shipping, secure... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick issue resolution and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product (corkscrew). Bought one at Tatton Food Fair a few years ago - this was a present for my son. Beautifully made & packaged, intetesting to see recent enhancements. Good communication about... See more

Rated 5 out of 5 stars

Recently became a fan of Flint&Flame knives, to be fair I’d had never heard of them before, but was introduced to them at the Royal Cornwall Show. So much was I impressed that I’ve bought a full set... See more

Rated 5 out of 5 stars

I'm thrilled with the Flint and Flame knives I own. Although I'm not a chef by trade, I have a few Flint and Flame professional chef knives, which stay incredibly sharp. The collection is wonderfully... See more

Rated 5 out of 5 stars

Don’t think I have ever had such good customer service! Super polite, professional and definitely going above & beyond anything I had expected. Puts Flint & Flame uk at the top of my list of companies... See more


Company details

  1. Knife Store
  2. also in
  3. Countertop Store
  4. Knife Manufacturing

Written by the company

Flint & Flame UK creates high-quality kitchenware and outdoor cooking products built to make cooking easier, more enjoyable, and consistently delicious. Known for our precision-made German steel knives with comfortable, well-balanced handles, we also offer a growing range of tools and equipment designed for serious home cooks and professionals alike. Alongside our award-winning knives, ranging from versatile chef’s knives to specialist fillet and boning blades, we also produce premium cookware and outdoor cooking solutions, including our popular wood-fired plancha. Perfect for grilling meat, fish, and vegetables with incredible flavour, it’s just one example of how we combine performance, durability, and style. Trusted by chefs, food lovers, and game enthusiasts who value tools that genuinely perform, Flint & Flame knives are built to last and backed by a 25yr guarantee. From the kitchen counter to the garden grill, our philosophy is simple: create quality equipment that feels great to use and delivers exceptional results. Whether you’re preparing a quick midweek meal or hosting a feast for family and friends, Flint & Flame’s knives, cookware, and outdoor products give you everything you need to cook with confidence, precision, and flair.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,890)

246 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

another excellent knife

the knife arrived quickly, very well packaged and is extremely useful. I've added it to my collection of these knives, they're all really good quality and stay sharp for ages if you take care of them. The only knives I use for cooking/chopping etc now. nothing else comes close

August 5, 2026
Rated 5 out of 5 stars

I had a very informative chat with you…

I had a very informative chat with you at Taste of London, as a result of which I purchased a knife as a present for a budding chef, which was delivered safely and quickly. The knife itself is a thing of beauty and the recipient has pronounced himself exceedingly pleased with it. Fantastic product and service , many thanks.

July 25, 2026
Rated 5 out of 5 stars

Replacement cheese knife.

You sent me a replacement knife that had broken under guarantee, without question and only asking for photo of damaged knife. I originally asked if they could match the price I paid for it at a show and not expected a replacement with no charge. This I feel was customer service at it's highest. Thank you

July 15, 2026
Rated 5 out of 5 stars

"Simply the best"

Just amazing knives and fantastic service. Without a quibble replaced(at no cost) a knife I bought 10 years ago that broke while I was crushing garlic I would give 10 stars if possible!!

July 1, 2026
Rated 5 out of 5 stars

Well complained about a problem with…

Well complained about a problem with our untility knife
The metal insert had become loose
We received a very prompt response with a new knife being sent the next day
We have several of these knives which we consider to be excellent products

July 8, 2026

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