Flint & Flame UK Reviews 

1,890
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction and loyalty regarding their overall purchases. Customers frequently praise the exceptional manufacturing quality, comfortable ergonomic handles, and long-lasting sharpness of the versatile kitchen knife collections. Many buyers note that these finely crafted tools remain sturdy and dependable through years of regular domestic cooking use. Some people also felt that the delivery service was consistently prompt and reliable, ensuring parcels arrived safely on time. Consumers additionally emphasized that customer support representatives were exceptionally helpful and managed replacement requests without any unnecessary fuss. Reviewers often mentioned that the beautifully presented products make wonderful gifts for family members on special occasions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the outstanding craftsmanship,... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the exceptional... See more

Service

Clients share positive opinions on service, frequently highlighting efficient communication and prompt... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting super fast shipping, secure... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick issue resolution and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product (corkscrew). Bought one at Tatton Food Fair a few years ago - this was a present for my son. Beautifully made & packaged, intetesting to see recent enhancements. Good communication about... See more

Rated 5 out of 5 stars

Recently became a fan of Flint&Flame knives, to be fair I’d had never heard of them before, but was introduced to them at the Royal Cornwall Show. So much was I impressed that I’ve bought a full set... See more

Rated 5 out of 5 stars

I'm thrilled with the Flint and Flame knives I own. Although I'm not a chef by trade, I have a few Flint and Flame professional chef knives, which stay incredibly sharp. The collection is wonderfully... See more

Rated 5 out of 5 stars

Don’t think I have ever had such good customer service! Super polite, professional and definitely going above & beyond anything I had expected. Puts Flint & Flame uk at the top of my list of companies... See more


Company details

  1. Knife Store
  2. also in
  3. Countertop Store
  4. Knife Manufacturing

Written by the company

Flint & Flame UK creates high-quality kitchenware and outdoor cooking products built to make cooking easier, more enjoyable, and consistently delicious. Known for our precision-made German steel knives with comfortable, well-balanced handles, we also offer a growing range of tools and equipment designed for serious home cooks and professionals alike. Alongside our award-winning knives, ranging from versatile chef’s knives to specialist fillet and boning blades, we also produce premium cookware and outdoor cooking solutions, including our popular wood-fired plancha. Perfect for grilling meat, fish, and vegetables with incredible flavour, it’s just one example of how we combine performance, durability, and style. Trusted by chefs, food lovers, and game enthusiasts who value tools that genuinely perform, Flint & Flame knives are built to last and backed by a 25yr guarantee. From the kitchen counter to the garden grill, our philosophy is simple: create quality equipment that feels great to use and delivers exceptional results. Whether you’re preparing a quick midweek meal or hosting a feast for family and friends, Flint & Flame’s knives, cookware, and outdoor products give you everything you need to cook with confidence, precision, and flair.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,890)

246 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazingly built and well balanced, nicely packaged and quick delivery!

Decided to treat myself to some new kitchen knives and decided flint and flame was where I was going as my dad was also a chef swears by them and for a very good reason. They’re very well made, incredibly balanced and very nice to handle, the box they came in was nicely made and made it a nice unboxing experience, would definitely recommend them to anyone looking to buy new knives and will definitely be adding more to my collection in the future!

July 6, 2026
Rated 5 out of 5 stars

Great quality products and customer service

Great quality products and customer service. Once you’ve bought a product you feel like a member of the Flint and Flame family as their after sales support is first class. They clearly love what they do and their enthusiasm shines through if you have any queries. They respond quickly and fully and you feel valued

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

My knife was cracked

My knife was cracked, I emailed them. On the same day they replied back to me, they asked for photos, which I sent. The same day they confirmed I would be getting a replacement. Two days later my replacement knife arrived. I could not have wanted better customer service. Thank you

June 25, 2026
Rated 5 out of 5 stars

We had a situation which we had to…

We had a situation which we had to contact flint and flame and their resolution to the issue was first class and extremely straightforward for which we are very grateful. Thank you.

June 18, 2026
Rated 5 out of 5 stars

Ive loved my santoku knife since…

Ive loved my santoku knife since purchasing it but when I had an issue woth the handle the team requested pictures and were quick to send a new one with no issue under the warranty

June 22, 2026
Rated 5 out of 5 stars

Platinum customer service

Don’t think I have ever had such good customer service! Super polite, professional and definitely going above & beyond anything I had expected. Puts Flint & Flame uk at the top of my list of companies that stand by the quality of their products in their actions with their customers! Very rare and highly regarded

June 11, 2026
Rated 5 out of 5 stars

Recently became a fan of Flint&Flame…

Recently became a fan of Flint&Flame knives, to be fair I’d had never heard of them before, but was introduced to them at the Royal Cornwall Show.
So much was I impressed that I’ve bought a full set of chefs knives.
They are incredible, the quality, the feel, how sharp they are (be careful), just amazing. Couldn’t recommend highly enough.

June 4, 2026
Rated 5 out of 5 stars

The best knives I own

I called to see if flint and flame could repair a chip in one of my knives and sent them a picture of the damage
They said it was to big for them to repair but because of there warranty I could replace it for half the show price witch was great I don’t know what I would do without my knives from flint and flame

May 29, 2026
Rated 5 out of 5 stars

I purchased the three knife set from…

I purchased the three knife set from your clearance range to go with other items that I had previously purchased. The item was delivered next day by your courier. It is of outstanding quality as I have come to expect from Flint and Flame and very sharp. I would recommend the company to anyone looking for good quality knives. Thank you again.

May 21, 2026

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