FLOATING GRIP Reviews 

725
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

A total upgrade in our living room where our PS5 is stored. Till now cables were hanging below the tv and the ps5 was held in various objects at a time. Floating Grip is a super simple as a t... See more

Rated 4 out of 5 stars

Its a interesting mount. It takes a few goes to get it secure, or into a state your comfortable with.. would be great if it used the existing mounting point may give you more confidence. Time will te... See more

Rated 3 out of 5 stars

Materials look sturdy enough and the packaging is quite small. Installing the kit is something else. You get a manual, which tries to explain the entire process with illustrations. It's not really s... See more

Company replied

Rated 5 out of 5 stars

I’ve used floating grip previously for an Xbox one x. That was over 2 years ago and it's still up on the wall with no issues. I just setup my Xbox series x with it’s own floating grip and it looks g... See more

Company details

  1. Gaming service Provider

Written by the company

Unique. Most innovative. Top Funtionality. Introducing next level Wall Mounts for gaming by FLOATING GRIP.  Welcome to FLOATING GRIP. FLOATING GRIP brings fun to the otherwise borring Wall Mounts for gaming. Our Rope System Wall Mounts are unique, best quality and with a touch of fun. Ultra sleek design, yet super strong Wall Mounts for PlayStation, XBOX, Nintendo Switch, Apple TV and other consoles. There's a lot to be excited about and a lot to do to upgrade the look of your game room.  Simple design, top quality and functionality Due to the design the FLOATING GRIP rope wall mounts will make the device look like it's 'floating' on the wall. The rope used for the wall mount is nonelastic, it's very slim yet ultra strong and will hold many more kilos that needed to carry a console. All ropes are stress tested before packed. FLOATING GRIPs Wall Mounts allows for 360 degree of ventilation, it stabilizes itself on the wall due to the design of it and it does not cover any entrances.  About FLOATING GRIP The very first Wall Mount was designed in 2014 by the founder and owner, Stephanie, who is from Denmark. She developed the first wall mount for her boyfriend, because she thought the console should be placed on the wall behind the TV, instead of taking space on the TV-table. Due to purchase requests from friends she decided to start producing the wall mounts. All from her livingroom. Today FLOATING GRIP is selling globally, production in Europe, Selling in some of the largest retailers in Europe and the Nordic countries, offering more than 100 different wall mounts for a variaty of consoles, controllers and other items. Stephanie is still the head figure in the company, yet many more people are today helping making FLOATING GRIP possible. By ordering a FLOATING GRIP product, you support labor in mainly Denmark.  Float into the universe of FLOATING GRIP! 


Contact info

3.9

Great

TrustScore 4 out of 5

725 reviews

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3.9

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Rated 3 out of 5 stars

The product was very hard to understand…

The product was very hard to understand and I had to watch her video and do her “ trick ” for my ps5 to even fit

December 31, 2020
FLOATING GRIP logo

Reply from FLOATING GRIP

Hi,

Thank you for your review.
I'm very sorry to hear that you had trouble understanding the manual.
We are about to change it with better guidance. However, I'm very happy to hear that you managed by watching the video.

Please don't hesitate to contact us directly for any assistance.
We are more than happy to assist.

Wishing you a wonderful day.

Best
Stephanie
/FLOATING GRIP

Rated 4 out of 5 stars

it works well and looks great

it works well and looks great, only the item was not available at the time of the order and there was only information about it when I asked. But then everything went great!

December 31, 2020
Rated 3 out of 5 stars

PS5 Mount

Quite simply this is massively overpriced an no wonder at the time of pre ordering there was no image available.
Having previously bought a mounting bracket for the PS4 I was expecting something similar and as substantial.
But no it’s 2 pieces of string and 3 plastic clips that quite frankly I wouldn’t trust to hang a plastic spoon.
Very disappointed and feel mugged off with the price.
This kit is worth a £5 a best not the £21.45 I paid.

December 29, 2020
Rated 4 out of 5 stars

Its a interesting mount

Its a interesting mount. It takes a few goes to get it secure, or into a state your comfortable with.. would be great if it used the existing mounting point may give you more confidence. Time will tell if it's an expensive mistake, but currently it looks pretty nice on the wall

December 29, 2020
Rated 1 out of 5 stars

Leveret alt for sent

December 27, 2020
FLOATING GRIP logo

Reply from FLOATING GRIP

Hej Hans,

Tak for din anmeldelse herinde.
Dog er jeg meget ærgerlig over at se, at du har givet 1 stjerne grundet forsinkelse. I december har vi haft utrolig travlt med lancering af nye produkter, Black Friday, Julegavemåned og ikke mindst en masse COVID restriktioner som har tynget hele processen. Dette skriver jeg ikke for at retfærdiggøre forsinkelsen, men lidt forståelse.

Dog anerkender jeg forsinkelsen, som er meget beklagelig, og specielt op til jul hvor det måske har været til en julegave. Den trælse oplevelse vil jeg naturligvis gerne afhjælpe med en kompensation. Hvis du sender os en direkte mail, så vil jeg gerne sørge for, at vi finder en kompensation til dig hurtigst muligt.

Derudover håber jeg blot at du trods forsinkelsen er glad for beslaget.

Du ønskes en god dag.

Venligst
Stephanie
/FLOATING GRIP

Rated 2 out of 5 stars

Poor fitment

Instructions are poor, fitment even worse. My PS5 almost fell off the wall twice when trying to install.

December 26, 2020
FLOATING GRIP logo

Reply from FLOATING GRIP

Dear,

Thank you for your review.

I'm sorry to hear that you find the instructions poor.
If you have any suggestions on how to improve them, please let me know and we will look into it.

Concerning your PS5 in the mount I'm also sorry that you have this issue. The mount should be tight around the console, so this is for sure something I would like to assist you with and make sure that you get pleased with the final result.

I will try to guide you from here (as I have not seen any direct mail to us from you). Please take it all down and start over by placing the shorter rope on the three mounting parts. Then place the longer rope. Now the mounting system will be tighter around the console. It's also mentioned in the tutorial video.

If you are still not satisfied with the final result please contact us through our support form at www.floatinggrip.com/support then I'm happy to look into either a compensation method, return and full refund or a replacement. No worries about that.

I hope this was helpful, otherwise please let me know.

Best
Stephanie
/FLOATING GRIP

Rated 2 out of 5 stars

Not sturdy

Hi, after I got my ps5 mounted the top string keeps falling out and I don’t understand why. This cause my ps5 to tilt and cause damage to my disc. Should have added my support to the top.

December 26, 2020
Rated 3 out of 5 stars

Shipping took a long time but they…

Shipping took a long time but they emailed saying we would have some form of compensation when our order arrived well mine arrived months later and nothing extra was in there to make up for the long delay so it was disappointing.

December 25, 2020
Rated 5 out of 5 stars

awesome product but top strap too long

Really cool product and I am happy with it overall. As others have noted, the top strap is waaaay too long and this really has to be addressed with manufacturing.

I tried the trick that was suggested to reverse the cable to make it tighter and that didn’t help. My top cable is like an inch too long.

So I used butterfly clips on the left and right of the top strap to hold it down so it’s more taught and secure. I would give it lower stars because of this however I am thoroughly happy with it otherwise and my wife is super happy that the Ps5 and controller is completely hidden behind the TV. It’s a great overall thing to have.

December 25, 2020
Rated 4 out of 5 stars

Product is awesome works just as shown

Product is awesome works just like stated. So easy to install. I love it. Just wasnt happy with the 2 month shipping. I know it’s not their fault but they need a better shipping method. Otherwise highly recommend.

December 25, 2020
Rated 1 out of 5 stars

After i try to install it (ropes…

After i try to install it (ropes doesn't fit), i contact the customer support about refund. They didn't react on my emails. After a made a rating, they immediately replied to my email. So in the end, i can't recommend this product.

December 25, 2020
Rated 5 out of 5 stars

Excellent Service and Excellent Product

Been a customer for many times now. Excellent customer service with an excellent product. A business owner that actually cares about her product and her customers.

Sending support from Singapore! 👍👍💯💯

December 25, 2020

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