FLOATING GRIP Reviews 

725
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

A total upgrade in our living room where our PS5 is stored. Till now cables were hanging below the tv and the ps5 was held in various objects at a time. Floating Grip is a super simple as a t... See more

Rated 4 out of 5 stars

Its a interesting mount. It takes a few goes to get it secure, or into a state your comfortable with.. would be great if it used the existing mounting point may give you more confidence. Time will te... See more

Rated 3 out of 5 stars

Materials look sturdy enough and the packaging is quite small. Installing the kit is something else. You get a manual, which tries to explain the entire process with illustrations. It's not really s... See more

Company replied

Rated 5 out of 5 stars

I’ve used floating grip previously for an Xbox one x. That was over 2 years ago and it's still up on the wall with no issues. I just setup my Xbox series x with it’s own floating grip and it looks g... See more

Company details

  1. Gaming service Provider

Written by the company

Unique. Most innovative. Top Funtionality. Introducing next level Wall Mounts for gaming by FLOATING GRIP.  Welcome to FLOATING GRIP. FLOATING GRIP brings fun to the otherwise borring Wall Mounts for gaming. Our Rope System Wall Mounts are unique, best quality and with a touch of fun. Ultra sleek design, yet super strong Wall Mounts for PlayStation, XBOX, Nintendo Switch, Apple TV and other consoles. There's a lot to be excited about and a lot to do to upgrade the look of your game room.  Simple design, top quality and functionality Due to the design the FLOATING GRIP rope wall mounts will make the device look like it's 'floating' on the wall. The rope used for the wall mount is nonelastic, it's very slim yet ultra strong and will hold many more kilos that needed to carry a console. All ropes are stress tested before packed. FLOATING GRIPs Wall Mounts allows for 360 degree of ventilation, it stabilizes itself on the wall due to the design of it and it does not cover any entrances.  About FLOATING GRIP The very first Wall Mount was designed in 2014 by the founder and owner, Stephanie, who is from Denmark. She developed the first wall mount for her boyfriend, because she thought the console should be placed on the wall behind the TV, instead of taking space on the TV-table. Due to purchase requests from friends she decided to start producing the wall mounts. All from her livingroom. Today FLOATING GRIP is selling globally, production in Europe, Selling in some of the largest retailers in Europe and the Nordic countries, offering more than 100 different wall mounts for a variaty of consoles, controllers and other items. Stephanie is still the head figure in the company, yet many more people are today helping making FLOATING GRIP possible. By ordering a FLOATING GRIP product, you support labor in mainly Denmark.  Float into the universe of FLOATING GRIP! 


Contact info

3.9

Great

TrustScore 4 out of 5

725 reviews

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3.9

All reviews

(725)

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Rated 2 out of 5 stars

NOT SECURE

Does not leave your ps5 secure on the wall. It definitely does not sit snug in the ropes. I would get the hideitmount which is secure and screws on to your ps5.

December 15, 2020
Unprompted review
FLOATING GRIP logo

Reply from FLOATING GRIP

Hi Jonathan,
Thank you for your review. I'm very sorry to hear that you are not satisfied with the FLOATING GRIP Wall Mount. I have tried to help you through mail, but it seems that you are not satisfied with that assist either. I'm sorry about that as I just wanted to help you and make sure that you are happy with your order.

If you are not satisfied, please just contact us directly for a return process and we will help you with that. No worries.

By the way, could you please delete the marketing mentioning you do for another company, it's not really fair to us and against to the rules by TrustPilot.

Wishing you a Merry Christmas

Best
Stephanie
/FLOATING GRIP

Rated 4 out of 5 stars

Pros and cons

Pros: the product is exactly what I expected and customer service promptly responded to my query
Cons: quite expensive for what it is and the instructions were not great

December 14, 2020
Rated 4 out of 5 stars

Pre ordered a PS5 wall mount on…

Pre ordered a PS5 wall mount on September 17th and was told up until released we would receive the mount 2 weeks after launch. To then receive an email on Amazon that I would receive in January! I then emailed floatgrip and they stated that it would not take that long and should ship within a week. Now I’ve seen on their instergram page that the last pre orders are being shipped? Having still not received mine I find it hard to understand that they have had little pre orders since September and I’m at the end of the list or there just lying to there Amazon customers and leaving them till last?

Terrible communication with loyal customers! And gives me little confidence in a product that’s meant to hold my £450 console on the wall... when they lie to there customers.

I’ll buy else where from now on...

18/12/2020

Since posting this and speaking with floating grip online they have apologised for what’s happened and that have also now rectified the situation where I’m now a happy customer. I hope the the mount itself can live up to there great customer service. I’m sure it will :)

December 13, 2020
Unprompted review
Rated 5 out of 5 stars

Floating grip looks sooo cool

Stephanie is awesome. I ordered the wrong grip and Stephanie sent me the correct one at no charge. I would highly recommend as the grip makes your PS4/XBOX look really good. Fast delivery. All the best.

November 23, 2020
Rated 5 out of 5 stars

Clever and good looking..

Really easy but I ordered the wrong floating grip...PS4 instead of PS4 Slim...regardless with a bit of brute force....it fits :-) Thank you.

November 11, 2020
FLOATING GRIP logo

Reply from FLOATING GRIP

Hi Benjamin,

Thank you for the great review, that's very much appreciated.

Anyway, I think it would be a good idea to help you change the wrong mount you ordered to a correct one that fits your actual console. I would like to help you with that.

Please contact us at support@floatinggrip.com and I will make sure we arrange a new shipment to you with the correct mount. I don't what you to have an incorrect one. :-)

I'm looking forward to hearing from you.

Wishing you a wonderful day.

Best
Stephanie

Rated 5 out of 5 stars

Amazing product

This product is super simple to install and it works pretty well!
Will recommend it for sure

November 1, 2020
Rated 5 out of 5 stars

Saw the product on YouTube

Saw the product on YouTube, had to try it out for my Last of Us 2 PS4 Pro to make it a beautiful piece on the wall. I was pleased with how easy this was to mount. Can really recommend this if you want to have a wall mounted set-up.

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

BEST PPL!

BEST PPL! everyone that sees this should buy theese products!

September 22, 2020
Unprompted review
FLOATING GRIP logo

Reply from FLOATING GRIP

Thank you so much for this AMAZING review . It's so great to hear that you are happy with your new FLOATING GRIP!

Much appreciated!

Wishing you a wonderful evening.

Best
Stephanie
/FLOATING GRIP

Rated 3 out of 5 stars

The package got lost on the mail

The package got lost on the mail, apparently returned back to origin but no more info was given to me.

Edit: After rating they contacted med regarding my problem.

September 22, 2020
Unprompted review
FLOATING GRIP logo

Reply from FLOATING GRIP

Dear Eduardo Prado,
Thank you for your message and recent order.

I'm very sorry to see this review as I wasn't aware of you not having received your parcel. It's a shame you haven't contacted us directly right away, as we might have been able to help you sooner.

If the parcel has not been delivered to you it might very likely have to due with an mistake in your provided delivery address. If the address is not fully correct the parcel will not be delivered.
I have contacted you directly through mail offering you to help you solve this issue.

I'm looking forward to hearing from you to help you.

Wishing you a great evening.

Best
Stephanie
Founder and owner of FLOATING GRIP

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