Overall I'm happy with the service however, major improvement could be made in the mobile app. Requesting an amendment could be way easier, you could have an upload bar during uploading. Also the draw... See more
Company replied
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See what reviewers are saying
My company gets a consistently great service from floorplansUsketch. They always provide us with a fast turnaround time, without compromising on quality. They listen to and respond well to feedback, w... See more
Company replied
What more can I say, a truly professional experience from a very professional, friendly team. On any enquiry, I am answered immediately and with no quibble. Hannah has been my point of contact and wi... See more
Company replied
I had no experience with floor plans, I created a sketch which wasn’t the best, but they made sense of it. Also really cheap, was expecting to pay hundreds of pounds to get a professional floor plan... See more
Company replied
Company details
Information provided by various external sources
• UK Head Office • Flexible payment options • Online account management & mobile app • 2D & 3D floor plans • Land Registry lease & scale plans • Bespoke floor plan templates • Floor plans tailored to your brand • Complex photo editing & blue skies • Multi exposure image blending
Contact info
Suite 1.14, Building Three, Watchmoor Park, Camberley, GU15 3YL, Surrey, United Kingdom
- 02033017216
- headoffice@floorplansusketch.com
- www.floorplansusketch.com
4.8
Excellent
186 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, a team you can rely on, fast, quality job and easy to contact
July 26, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon David,
Thank you very much for taking the time to leave us a review. We are very pleased you have found the team and service so efficient!
Kind Regards
The FPUS Team
Fantastic floor plan service much…
Fantastic floor plan service much better than rivals - definitely recommend you use them.
July 5, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon Gideon,
Thank you for taking the time to leave a review. Great to hear you are happy with the service and that you would recommend us!
Kind Regards
The FPUS Team
Accurate and fast service.
June 18, 2018
Unprompted review
Reply from floorplansUsketch
Good Morning Pete,
Thank you very much for taking the time to leave a review. Very pleased to hear you are enjoying the service.
Kind Regards
The FPUS Team
Highly recommend
I have been using FloorplansUsketch for awhile now for their floorplans and property photo editing services. The portal is very user friendly and the turnaround is great, exactly what you need to be able to give a professional service to your own clients. The quality of work is of a very high standard as is the customer service. I was recommended by another property company and very pleased we did get in contact as this has made our lives a lot easier, especially when very busy.
June 15, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon Angela,
Thank you very much for taking the time to leave such a great review. We are so pleased we are making your life a lot easier!! Glad to hear you are happy with the service and quality of the products too!
Kind Regards
The FPUS Team
I've been using FloorplansUsketch for a…
I've been using FloorplansUsketch for a few years providing my final plans with a great deal of accuracy and detail. Turn around times are great, they are polite and professional and would thoroughly recommend them.
June 5, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon James,
Thank you for taking the time to leave a great review. We are very happy you are enjoying the service and quality of the plans. We are grateful for your custom over the last few years.
Kind Regards
The FPUS Team
Incredibly responsive and professional…
Incredibly responsive and professional service. We had a set of complex commercial plans drawn up from sketches in a matter of hours. Thank you.
June 5, 2018
Unprompted review
Reply from floorplansUsketch
Good Morning Michael,
Thank you so much for taking the time to leave this review! Extremely pleased to hear you are happy with the quality of the plans and service.
Kind Regards
The FPUS Team
Amazing service to deal with
Amazing service to deal with, plans are accurate and produced quickly. Hannah from head office is a pleasure to deal with.
June 1, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon Baydian,
Thank you so much for taking the time to leave this review. We are pleased to hear you are very happy with the service and satisfied with the final produce.
Kind Regards
The FPUS Team
Quick turn around and professional…
Quick turn around and professional service
Really recommend this!
Give it a go and you won’t disappointed
May 25, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon Alicia,
Thank you very much for your wonderful review and recommendation. We are happy to hear you are enjoying the service and quick turnaround.
Kind Regards
The FPUS Team
Fast efficient
Fast efficient, thorough! The app is very user friendly. Having only used it once I found it quick and easy to use which didn’t take up any time - I had the plans back the next day perfectly done. Will definitely be using your services again...and again....
May 24, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon Lisa,
Thank you very much for taking the time to leave a review. We are very pleased to hear you are happy with the service and turnaround. Great news you are using the app, it can be extremely useful when out and about!
Kind Regards
The FPUS Team
Prompt & Reliable
Prompt and reliable service. Very pleased with everything.
May 17, 2018
Unprompted review
Reply from floorplansUsketch
Good Morning Will,
Thank you for taking the time to leave a review. So happy to hear you are pleased with everything!
Kind Regards
The FPUS Team
So far so good
So far so good. Great plans completed quickly with excellent customer service.
May 11, 2018
Unprompted review
Reply from floorplansUsketch
Good Morning Gareth,
Thank you for taking the time to leave a review, it's greatly appreciated. We are pleased to hear you are happy with the service.
Kind Regards
The FPUS Team
A very helpful team with a great…
A very helpful team with a great response time. Would certainly recommend.
May 8, 2018
Unprompted review
Reply from floorplansUsketch
Good Morning,
Thank you so much for taking the time to leave your review. We are very happy you find the service efficient and that you would recommend us.
Kind Regards
The FPUS Team
Reply from floorplansUsketch
Good Morning,
Thank you very much for taking the time to leave a review. We are very pleased you are happy with the service.
Kind Regards
The FPUS Team
Excellent customer service
Excellent customer service, very accurate floorplans and great turnaround time. Everyone should be using this service.
April 20, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon Michael,
Thank you very much for taking the time to leave a review and for your kind words. Very pleased to hear you are happy with everything.
Kind Regards
The FPUS Team
My company gets a consistently great…
My company gets a consistently great service from floorplansUsketch. They always provide us with a fast turnaround time, without compromising on quality. They listen to and respond well to feedback, which ensures we get back exactly what we need. Having the team in London is really great when we need to communicate quickly, they genuinely strive to satisfy their clients.
April 17, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon Neil,
Thank you so much for taking the time to leave your wonderful review. We are very grateful for your kind words and glad you are enjoying using the service.
Kind Regards
The FPUS Team
HAD A LAST MINUTE HOWLER OF A PLAN
HAD A LAST MINUTE HOWLER OF A PLAN
AND USKETCH FLEW IN LIKE THE SUPERHEROS THEY ARE
AND WENT THE EXTRA MILE TO SAVE MY BACON DURING AN EXTREMELY BUSY TIME
10/10 AS ALWAYS
April 11, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon Ricardo,
Thank you very much for taking the time to leave a review. Very pleased we were able to help you with something urgent, we hope it helped during this busy time!
Kind Regards
The FPUS Team
1000% recommended
100% recommended, amazing service, super efficient and quick turnaround. Will definitely work UsKetch for future projects. Incredible satisfied, one happy customer here, thank you.
March 22, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon Estefania,
Thank you so much for taking the time to leave your wonderful review. We are very grateful for your kind words and glad you found the service efficient and quick.
Kind Regards
The FPUS Team
Average service
Average service, they need lots of input to complete job.
March 15, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon SW19 Estate Agents,
Thank you for taking the time to leave a review. Sorry to hear you are not satisfied with the service. We follow a strict QC process which is applied to every client to make sure we follow your sketches accurately. We can see you have been using us recently, so we would be very happy for you to send us examples of any jobs where you felt the service was not as good as it could have been, as this feedback will help us to improve. Please email headoffice@floorplansusketch.com to discuss further.
Kind Regards
The FPUS Team
Professional
Professional, fast and a delight to work with! We have been working together for six years now and have experienced a high quality of service throughout. Thank you and keep up the stellar work!
March 13, 2018
Unprompted review
Reply from floorplansUsketch
Good Afternoon Mike,
Thank you so much for your kind words and taking the time to leave a review. We are so pleased to have had your custom for 6 years so far, we appreciate it so much and enjoy working with you!
Kind Regards
The FPUS Team
Highly recommended
As a user over a number years I can highly recommend their service. Accurate and fast floorplans with easy to use website...gives me and the end user a dependable service you can rely on time and time again.
March 12, 2018
Unprompted review
Reply from floorplansUsketch
Good Morning Neil,
Thank you so much for taking the time to leave us a review. Very happy to hear you have been happy with the service over the years, great to hear!
Kind Regards,
The FPUS Team
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