Appalling customer service , I order shoes that were described as leather , they was not leather and bad stitching , cheaply made , cost £25 and they refused a refund saying it would cost me too much... See more
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See what reviewers are saying
I was looking for a replacement thermostat to replace one that had failed (probably due to overload of the electric underfloor 3.6Kw on a 3.5Kw thermostat. I found what appeared to be right on thier... See more
My experience of floorwarmers is excellent. We had a problem with the courier, but as soon as Ian knew what was occuring he instantly rectified the situation. He even called me back as promised... See more
Spoke to them a couple of times for advice before I ordered in June. Even though he was a southerner I could understand his advice which was top drawer!!!!!!!!! Took an hour to set up (even for me... See more
Company details
Information provided by various external sources
Floorwarmers are specialists in supplying high quality electric underfloor heating systems throughout the UK. We provide the best floor heating products available, from cable and mat systems for every type of flooring, to class leading thermostats, insulation boards, and a variety of electrical accessories. Our products are inexpensive, effective and simple to install and use - as well as coming with lifetime guarantee as standard. Complete kits include heating cable or mats, a programmable digital thermostat of your choice, a floor temperature probe plus conduit housing, adhesive strapping tapes, floor primers and roller.
Contact info
1 beaufort Drive, PE16 6RW, Chatteris
- 01354 669201
- sales@floorwarmers.co.uk
- www.floorwarmers.co.uk
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This company hasn't invited customers recently, so reviews may not be representative
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good
professional bathroom fitter by trade, always sceptical of ordering of the internet, however, ordered on website, kept informed by floorwarmers and it was delivered as promised. no complaints whatesoever. Haven't fitted it yet but not anticipating any problems
Really really really good
Great choice great products great service... why go any where else.
Great Company
I`ve usedFloorwarmers quite a few times now & they have been great, helpful with advice when req`d & have never had an issue with delivery or quality of heating mats or controllers. 10/10.
First class, customer orientated business.
I ordered the heating mat and the next day needed to add some extra bits to the order, pinged them an email and it was sorted. They phoned me to confirm everything was done and the whole lot arrived the next day. This company does web sales proud and I will use them again should the need arise. I'll certainly recommend them to anyone.
Excellent Service
Very very pleased with the service. Quick delivery on the products and arrived as promised in good packaging. Ian on hand to provide any advice and support if needed which adds that extra customer satisfaction and assurance. Thank you and would recommend anyone to buy from Floorwarmers
After sales service
Great after sales service. Tweny months ago I purchased from FloorWarmers a complete underfloor heating system. Recently, the AUBE thermostat failed. I spoke to Ian and described the symptoms, he immediately confirmed the item was faulty and under guarantee. A replacement arrived next morning via courier.
Fantastic!!
I could not fault Ian and floorwarmers at all!! Ian gave me all the advice i needed which was very helpful and was very friendly i would recommend him to anyone looking for any underfloor heating.
Excellent advice and service with timely delivery
I would definitely recommend Ian and Floorwarmarmers. They have provided me with excellent advice and timely delivery of goods. A pleasure to deal with.
competative quality service you can trust
Found them very helpful with initial technical questions, good customer service and a competative price with a delivery service to match - nothing more to say !
Excellent
Rapid delivered and clear updates to confirm receipt of order etc
First class service and product
This is the second time i have used Floorwarmers and on both occasions the service and the product has been excellent. I wouldn't hesitate to recommend them. (in case you're wondering, no I don't work for them)
Very pleased with the product & service!!
Very good product at the right price, delivery very quick. I am delighted!! Thank you.
Service and response.
My experience of floorwarmers is excellent. We had a problem with the courier, but as soon as Ian knew what was occuring he instantly rectified the situation. He even called me back as promised (novell).
In my opinion when things outside of your direct control go wrong it is the response that counts. 10 of 10 Ian. Things do go wrong.
The product came as described and cannot be faulted.
A shame about the courier! Otherwise it would have been a perfect experience.
Quality service
Bought two tile heating kits after advice from Ian who took the time to go through things in detail, delivered next day as promised and fitted yesterday by my electrician. Very happy customer.
useful and informatice website, accompanied by the right price; gave me the confidence to buy my underfloor heating online.
After researching electric underfloor heating (ufh) online and looking at various underfloor heating suppliers (online), I found this to be one of the most usefull websites, and the best prices I found.
I've now installed the underfloor heating (and the engineered wooden floor on top)...and it's working well. It was pretty straightforward to install and the instructions were clear.
It was also delivered promptly.
I would recommend the product and Floorwartmers.
Excellent Service
Having purchased a number of kits from Floorwarmers, I have come to expect; my kits to arrive very soon after placing the order (which is a very simple process), the products to work first time (or any replacement items to arrive quickly), the items to be good value. I have not been let down yet. I would recommend Floorwarmers to all, give them a try.
excellent
excellent technical service, delivery eta, and price. would reccomend to all including tradesman like myself as they have helped increase profit margins with competitively priced underfloor heating.
excellent service
They delivered when they said and what they said. Instructions clear and concise. Only problem was the remote didn't work but that was replaced FOC when informed - although the postage was right!
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