Appalling customer service , I order shoes that were described as leather , they was not leather and bad stitching , cheaply made , cost £25 and they refused a refund saying it would cost me too much... See more
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I was looking for a replacement thermostat to replace one that had failed (probably due to overload of the electric underfloor 3.6Kw on a 3.5Kw thermostat. I found what appeared to be right on thier... See more
My experience of floorwarmers is excellent. We had a problem with the courier, but as soon as Ian knew what was occuring he instantly rectified the situation. He even called me back as promised... See more
Spoke to them a couple of times for advice before I ordered in June. Even though he was a southerner I could understand his advice which was top drawer!!!!!!!!! Took an hour to set up (even for me... See more
Company details
Information provided by various external sources
Floorwarmers are specialists in supplying high quality electric underfloor heating systems throughout the UK. We provide the best floor heating products available, from cable and mat systems for every type of flooring, to class leading thermostats, insulation boards, and a variety of electrical accessories. Our products are inexpensive, effective and simple to install and use - as well as coming with lifetime guarantee as standard. Complete kits include heating cable or mats, a programmable digital thermostat of your choice, a floor temperature probe plus conduit housing, adhesive strapping tapes, floor primers and roller.
Contact info
1 beaufort Drive, PE16 6RW, Chatteris
- 01354 669201
- sales@floorwarmers.co.uk
- www.floorwarmers.co.uk
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Great A+++ service.
I double paid through paypal, these guys were on the phone to me within 10 mis to verify the order status :-) a real honest company with a first class service.
What they say is what you get!
Spoke to them a couple of times for advice before I ordered in June. Even though he was a southerner I could understand his advice which was top drawer!!!!!!!!!
Took an hour to set up (even for me)
The acid test will be when I need to switch the heating on. Probably July the year we are having!
Writing this sitting in our brand new conservatory with NO radiators or free standing heaters on show.
Excellent Service
Friendly advice when you phone them up. Quick delivery.
Fast service, great product
Having chosen Floorwarmers from a variety of sites on a search engine and not really knowing what I was doing - I have been delighted by the fast delivery service and the complete packs for the underfloor heating kits that arrived. I chose the cable one for a small bathroom and the mat kits for the other much larger areas. They have been easy to fit and so far (the ones that are finished) work easily. Thanks I could not have picked a better company for my renovation project.
Excellent service - I won't even think of looking anywhere else in future.
I can't fault the service I received from Floorwarmers. The website is very straightforward and easy to use. The member of staff I spoke to was friendly, knowledgeable and very helpful, and the product I bought arrived quickly and at a good price. In a climate where we often have to select whether we would rather have a good price OR a good service, I was delighted that I received it all from this company. Five stars well deserved!
Friendly, Efficient, Excellent quality service
I was very happy with the customer service, all my questions were answered promptly and i was told exactly what I needed to complete the job in hand. The technical line was very helpful during installation and I would suggest this company to anyone looking to buy underfloor heating. Thank you floorwarmers for providing me with an excellent product!
Fantastic company
Good website to understand, excellent product with prompt delivery. Excellent customer service and always helpful when needed in relation to any queries.
Good company to deal with.
Bought two lots of heating and some insulation boards, best prices I could find and good service.
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