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Florajet Reviews 

90,954
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I have used your service for more than a decade and have been very pleased with your service and the floral arrangements. The site is easy to navigate particularly since I am ordering from the U.S. M... See more

Rated 5 out of 5 stars

My ability with French is not that great at the moment and I very much appreciate how east it was to follow the prompts on your website. Your Flowers are beautiful and it was a pleasure to send... See more

Rated 2 out of 5 stars

Delivered not on time …delivered 7,30pm after all day fineshed…I was expecting on day time…which was mention in internet.. Chocolate only one single piece received..in photo there is one packet choco... See more

Company replied

Rated 2 out of 5 stars

Highly disappointed by Florajet.... I ordered a begonia fir mother's day, my mum received a lis... 1) it's a much cheaper plant, 2) my mum hates lis, 3) it's toxic for her cat! I patiently try to... See more

Company details

  1. Flower Delivery
  2. also in
  3. Dried Flower Shop
  4. Florist
  5. Flower Market
  6. Gift Shop

About Florajet

Written by the company

Florajet.com existe depuis 1992 et propose la livraison de fleurs et de cadeaux à offrir en 3h partout en France à partir de 19.90€ seulement, grâce à son réseau d'artisans fleuristes.

Pour faire livrer un bouquet de fleurs en France, et dans de nombreux pays, rien de plus simple avec Florajet. Commandez votre bouquet de fleurs en moins de 5 min sur notre site, et programmer votre livraison à la date et au moment de votre choix, y compris le jour même.

Florajet.com vous propose de nombreux bouquets de fleurs de saison, des fleurs séchées, des plantes vertes et fleuries, ainsi qu'une sélection de cadeaux à offrir.


Contact info

Promotion box for Florajet

Bons Plans

Des bons plans pour faire livrer des fleurs à petits prix !

3.6

Average

TrustScore 3.5 out of 5

91K reviews

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3.6

All reviews

(90,954)

7,454 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst cheating service ever!!!

I submitted online order on May 4, with delivery date May 12.
May 12 - order not delivered, I contacted customer service. They replied "recipient was unavailable, we will retry tomorrow". Ok, but lies - the person was at home all day.
May 13 - order nor received. I contacted customer service, they replied "address is wrong, and you did not provide phone number". Crap, I used this address with them for like 10+ deliveries already, and I definitely provided a phone number! Ok, replied with both, again.
May 14 - I'm getting email confirmation, that the flowers are delivered. Yeah!! Calling the recipient, and she says "no, didn't receive anything". ??? . Emailing them and getting a reply - address is wrong, and phone number is wrong. Address is CORRECT, and the phone number they referring to - the number which I NEVER sent them, with 2 digits transposed!!!
May 15 (today) - the recipient in Cannes is calling their customer service now...

Freaking saga. And I've been their customer for more than a year now, with a lot of money spent...
NEVER AGAIN.

May 15, 2024
Unprompted review
Rated 4 out of 5 stars

flowers by mail will work ?

flowers by mail will work with tulips as she they can do without water quite some time, but other flowers ....? I am used to a system where a local flower shop takes care of the right quality and delivery. But with the tulips it worked out fine. Thanks

April 29, 2024
Rated 2 out of 5 stars

Very disappointed. …

Firstly the flowers that I chose were unavailable the day I requested delivery,these flowers were ordered one week in advance but I was only sent request for a substitute the day before due delivery. I agreed to the substitute and then I get another message saying that the chocolates also ordered were not available and they had to be substituted too
This company is not cheap and I was not at all happy with the service
I will not be using them again. The flowers and chocolates were delivered on time.

March 28, 2024
Rated 2 out of 5 stars

Watch what you advertiseSimple

Simple. You had advertised on your site that you would deliver on Monday April 1st. You also advertised a basket of all white flowers which I ordered.
You then rang me saying your Fleurist wasn't working on Monday 1/4 and by the way she would have to put colours in the bouquet.
Now between friends no problem as the proposed bouquet was fine and it did arrive Tuesday 2/4. BUT this is the Internet age. So my advice CHECK what you are promising.

April 8, 2024

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