FlowerDelivery Reviews 140

This company is the worst ever!!!!!! Do not order from them. The second time I used them they shipped some sad looking arrangement that wasn't what I chose. But replaced it with something nicer after I complained. But this last time I ordered they put a pending charge of 147.39 on my checking acct. Ok fine, the next day they put another pending the same amount. So they tied up my account for another 147.39. I have overdraft protection and it's the 1st of the month my bills draft out but mine you the pending charges they put on my account isn't enough to pay my bills without going into overdraft protection at $30 each traction. I call the they apologize and say the charge will fall off after 5-7 days. So I'm at a -$100.00 and The pending charge falls off in 3 days!! I'm pissed!!!!!!!!!
NEVER WILL I ORDER from
1800screwyou.

I wish I had read these reviews before contacting these people. Fortunately, I didn't end up ordering anything from them. They kept me on the phone for 30 minutes, during which I used the long hold times to research other companies. When the CSR finally got back to me I thanked her for her time and told her I was going to go with someone else. She offered to take $5 off, then $7, then $10. I finally just had to hang up on her. 5 minutes later I listen to a voicemail left by an unknown number and it's her! She reminded me that it was late in the day and the chances of my finding someone else to deliver flowers to the 11:00 memorial service the next day weren't very good. Unbelievable!

I ordered on Saturday 6-12 for delivery on 6-15. At 4 PM I get a phone call telling me they can't deliver until tomorrow. They are birthday flowers!! DO NOT USE THIS COMPANY. THEY ARE UNRELIABLE!!!

Scam
Order flowers for a death in the family NEVER CAME. THE RUDE INDIAN man told me he would not refund my money n when I told him I would challenge the payment with my credit card company he became irate n told me to go ahead n do it .
DO NOT USE THIS COMPANY.My family is grieving N this Jerk Just made it 100x worse
Iam calling the better business bureau as well
Ridiculous

I had ordered a flower bouquet worth $100 for my mom, also paid $24 for delivery, to be delivered ON Mother's Day. The flowers were not delivered, i received a text message saying they were delayed and would be delivered on Monday, I thought okay it's a busy day and i changed where they should be delivered. Monday came and another text message delay, this went on for the whole week! I did try calling but never got a human, tried texting them back, no responses. The following Monday I received a phone call asking if I still wanted the flowers delivered, I said yes, they said they would have an apology for the delay card sent with it, my mom received them from Safeway that night no card from them. She sent me a picture of the flowers and they were nothing like what I had ordered, it was maybe a $50 bouquet very disappointing and I will never use a third party again, I will call a florist in her town next time.
I wish I could attach the photo of the flowers she did receive.

Spent $100 on a really nice flowers with a basket (as shown on their website).
Received completely different. My local grocery store has similar flower basket for $25 (the one they sent)

It’s a scam!
My father ordered roses for my birthday which did not arrive on the day .The order was received after 2 days after we tried reaching out to them . I received two random little plants instead of roses . Completely different order.my father was really upset as he tried making it very special. Spoke to a lady who insisted that it’s ok to receive the wrong order which is delayed as it’s company policy. I wanted to cancel the order before I received them and no one answered my call. I have lost my money and my special day was spoilt. Do not use their service!

!!!!!!!!!!!!!!SCAMMMMMMMMM!!!!!!!!!!!!!!!!

I'M TELLING YOU, DO NOT ORDER FROM THIS COMPANY.

!!BE WARNED, IF YOU ORDERED FROM THIS COMPANY, YOUR ORDER WOULD NEVER BE DELIVERED... AND IF THEY DELIVERED IT, FLOWERS WOULD BE IN REALLY BAD CONDITIONS.

I'm one of the victims as I'm writing this comment.

They will take orders they cannot complete. here are the details below:

Flowers were for my daughter's graduation on 5/23/21.

Sunday Morning, 5/23/21: I talked to a lady named Sarah and placed the order. Got no confirmation email as promised, but my credit card was charged.
Sunday Night: No flowers received for my daughter. No communication from the company.
When I called Sunday Night, I could not speak to anyone and ended up leaving a message after one hour (1 hr) long hold.
Robovoice said I would get a callback. No callback on Sunday night.
Monday: spoke to Chris. I confirmed my email and was told the flowers would be delivered Today, Monday, 5/24/21.
On Monday's call, I was also told there would be a partial refund for the failure to deliver. As of now, no refund on the credit card.

I asked for a manager.
The manager told me the same thing. Neither would tell me the local florist given the order so I could call to confirm they had flowers to fill the order.
I ended up canceling the order after spending many hours on the phone.

SCAM ! I wish we could catch these people! DO NOT ORDER FROM HERE !

Do Not Use. Manager "we have to reschedule all of the time". NOTE: They put your order on HOLD if they don't deliver the day you wanted and it's for an anniversary, wedding, or funeral -- more delay unless you call them and wait on hold. They will take orders they cannot fill. Details:
Friday: Placed order. Got no confirmation email as promised, but my credit card was charged.
Sunday: No flowers. No communication from the company.
When I called, I could not speak to anyone and ended up leaving a message after a long hold.
Robovoice said I would get a callback. No callback on Sunday.
Monday: spoke to human. I confirmed my email, and was told the flowers would be delivered Monday.
On Monday's call, I was also told there would be a partial refund for the failure to deliver. As of now, no refund on credit card.
On Monday's call, I was promised an emailed coupon. As of now, no coupon.
Monday: flowers not delivered.
Tuesday, called, long wait, person said she could hear me and I could hear her, but she hung up (???)
I called back, waited on hold, and got an answering machine promising a callback. We'll see.
I called back. Their rep told me the same thing I was told Monday. I asked for a manager.
The manager told me the same thing. Neither would tell me the local florist given the order so I could call to confirm they had flowers to fill the order.
I cancelled the order.

If I could give negative stars I would. This is a SCAM. I order flowers for Mothers Day, and they never delivered, I tried 3 times to contact them and they never responded. I had to file a complaint with my credit card company to get the money back.

Scam! If your order has not been delivered and you have not received a confirmation, and you placed the order with a credit card, Call you credit card provider to make a claim and get a refund! It was the only way I got my money back and it only took a few days.

I’d give them a zero stars if that was an option. Charged for Mother’s Day flowers for our 94 year old mom - ordered a week in advance with promised Saturday delivery. Charge appeared on my card immediately. Got email on SATURDAY that they wouldn’t be delivered on Saturday but would arrive Tuesday or Wednesday. They didn’t respond to phone calls or emails. Canceling charge through Visa.

Order # 29504
I am absolutely livid right now! I ordered flowers and chocolate for my daughter in law who lost her grandma yesterday. These @#$% bags emailed me twice saying the flowers would be delivered by 6pm. After 6 I emailed back with a not so nice message for them. I then got an email saying my order was delivered. I live in the same complex as my son and daughter in law so clearly they were lying. I even walked through every building to make sure. I have left message as well as another email that I am filing a police report and also contacting the police in Tustin which is the listed address on their contact page. Someone is going to pay for this. How do you steal from people especially when they've lost a loved one and your just ok with it. STOP SCAMMING PEOPLE AND GET A @#$%&@# JOB YOU PIECES OF $@#%!!! There is no #@$%&*@ humanity left in this world. If your reading these review...trust me, your going to %@$#&@# pay for this!!

Absolute Garbage service ordered flowers and completely messed up the order and won't send the correct order.

DON'T EVER ORDER ANYTHING FROM THIS COMPANY.

Not to mention they are calling from a call center in India. I can imagine what the "relationships" they have with local florists in Ontario are.

DO NOT ORDER FROM THIS COMPANY
Ordered an arrangement for my mother in law for her birthday and Mother’s Day combined. The order was to be delivered on sat after unsuccessfully trying to contact them over the weekend, finally contacting them on Monday. Monday I was reassured the delivery would be done that day, Friday still no delivery. Called back to ask what the issue was and was told the order was cancelled. Bianca whom I spoke with Monday and Friday proceeded to tell me the order was cancelled, even though she reassured me Monday it would be delivered that day. Thanks for ruining two holidays for a woman that means so much to me!!

Will not return emails, messages, or answer their phone. Tried to get the charges refunded, they charged me instead. My Mothers didn't receive anything for Mother's Day and still nothing a whole week later :( Bad karma on this business...

Never delivered the flowers I ordered for my mother in law. tried to call customer service, which appears to only be a fax number. they didn't take any action until I emailed to complain, days later. Just received a text to say "sorry we couldn't deliver your flowers. we canceled the order and will refund you."

I think this place is a scam.

Total SCAM...ordered flower's for Mother's Day and they were never delivered...so disappointed and completely ripped off! Pretty sure customer service doesn't exist. I hope these ppl are caught for being the thieves they are. DO NOT ORDER ANYTHING FROM THEM.

Horrible service. They took my money and I paid upcharge for same day delivery. They didn't deliver them neither on the expected day, nor 3 days later. Totally ruined my mom's celebration.