While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

BEWARE BEWARE BEWARE READ THEIR TERMS AND CONDITION CAREFULLY WHAT YOU SEE IS NOT WHAT YOU ALWAYS GET READ OTHER PEOPLES REVIEWS (TRIP ADVISER FORUM ETC) IF YOU WANT TO BOOK A STRESS FR... See more

Rated 1 out of 5 stars

Well wasnt expecting that ! Orderd the middle size 17.99..for a gift thougjt itcame in a frame for that price ! Trnd up in a tube .thin paper poster with some creases in it. No way is it wirth that mu... See more

Rated 1 out of 5 stars

Bought an AirBaltic flight that cost 75 pounds. Selected the option to pay with a debit card, which had a subtitle saying "Fare + Service Fee" or something like that. Pressed confirm and pay and all... See more

Rated 1 out of 5 stars

We purchased a pair of flights through this company. The price was increased with 'service charges' by £100 which was only evident after pressing purchase. Then they attempted to get us email copies o... See more

1.1

Bad

TrustScore 1 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

BMI - utterly butterly brilliant

Used this site to book a flight from Dublin to Nice. Some initial confusion - e.g. although I clicked the 'no insurance required' tab, a fee was still added. Also, the site advised the flight would straddle two days, although ultimately this was not the case. When my husband tried to speak to a company representative on my behalf to clarify these issues, it involved a string of waits and transfers - frustrating and needlessly time consuming. In the end all the confusion unravelled and I cannot praise the airline, BMI, more highly. They simply blow all the competition out of the water. Easy check-in. Friendly staff. Spanking new aircraft (both Dublin-LHR and LHR-Nice) with stylie, comfortable leather seats and amazing leg room. More friendly (genuinely warm, in fact) staff. To boot, a fantastic mushroom stroganoff wrap on the second leg, accompanied with a nice glass of Temperanillo. All at no extra charge - I was even offered a second glass of vino. Will try to use this carrier wherever possible in future. Aer Lingus, Ryanair, Easyjet - you really should take note. The flight only cost GBP89.00, country miles cheaper than the offerings of the other three.

March 23, 2012
Unprompted review
Rated 4 out of 5 stars

So far so good!

So far so good, easy to use website and send reminders. Have not had to deal with any problems and suppose that is the real test.

March 22, 2012
Unprompted review
Rated 1 out of 5 stars

Premium rate phone numbers, rude staff, impossible to cancel

I'm shocked

I've tried to cancel a booking I've made last night. I've sent an e-mail and received no reply, I've phoned the premium number been on hold for 15 minutes and finally spoken to extremely rude young man who said that I will receive 50-60 pounds or euro and that there is a service fee of 100£ euro and when I asked why there's no mention of that on your website,he told me he didn't design a website and hung up on me.Needless to say I'll never book with you again.

March 21, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

After using fly. co. uk for the first time to travel from Newcastle to Madrid, via Brussels, we will definately be using them again. From checking in to arriving to our destination the service was brilliant.We do this trip about four times each year visiting relatives and so far the last trip was the best and cheapest. Thank you.

March 20, 2012
Unprompted review
Rated 5 out of 5 stars

Great

Very easy to use and a warning email arrived with instructions to inform me of when I would be hearing about my flight confirmation.

March 16, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

The service was very responsive, provided all the info in easy to read format and was by far the best price. Better service than I have had with any other flight booking company.
Highly recommend and have already passed on the site to friends.

March 13, 2012
Unprompted review
Rated 4 out of 5 stars

excellence price

it was the best price online..although while we tried to change the flight it was almost impossible and there are hidden conditions still it is value for money..

March 11, 2012
Unprompted review
Rated 5 out of 5 stars

Best Online Flight Booking Service and Cheapest

Very user friendly web site , easy to navigate the web site.
I have used fly.co.uk for my last flight , i didn't encountered any problems with them so far i would reccomend them to everyyone . the online booking was very smooth,

It's a great site and definitely the cheapest deals I have seen.

Thanks to everyone at FLY.co.uk keep up the good work .

March 11, 2012
Unprompted review
Rated 4 out of 5 stars

very good

I have recently booked my ticket first time,I think unbeateble prices compared to other agency. I well recommend to my friends.

March 6, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant

I come across to Fly.co.uk from internet commercials just before I book my flights to Istanbul. The site was easy to use and easy to understand. The search engine was giving the best prices for that period of time. It was cheaper then all other booking companies. I can highly recommend it to everyone fly.co.uk! I will definitely continue using it as it is the best option.
I think customer care and customer service is quite important to them so that makes the quality even higher.
I have no complains and I appreciate their sensibility to their clients.

February 27, 2012
Unprompted review
Rated 4 out of 5 stars

Very goood

I have recently booked my return flights from Turkey to London and find it a very easy process with fly.co.uk

February 18, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent value and service

I travel frequently but have only recently discovered. FLY.CO.UK, I have to say that the service has been most satisfactory, in every way. Particularly the customer service team, who dealt with the few small problems I encountered quickly and efficiently. The cost of their flights is extremley competetive and I would definately reccomend them to my friends.

February 17, 2012
Unprompted review
Rated 4 out of 5 stars

great experience

i recently used fly.co.uk to book a return flight to morocco.
i found it a very pleasant experience dealing with them.
certainly recommend them

February 17, 2012
Unprompted review
Rated 4 out of 5 stars

Fly

Great comparison site, some very competitive prices. Easy to use. Good follow-up. Good all round experience.

February 12, 2012
Unprompted review
Rated 4 out of 5 stars

Very good

Excellent comparison site, booking done and confirmed within reasonable time, website easy to use

February 10, 2012
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look