Liquorland purchase. Supposed to receive a $50 credit. Comfirmed online and instore before purchase. When made following purchase, told no credit available. Store told me to call Liquorland customer c... See more
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See what reviewers are saying
Deserves 0 star. Have always easily redeemed rewards using android device. Last claimed a reward a few months ago- can't say for sure as can't get that info up in my account for some reason. This... See more
Unable to log in using my Windows 11 desktop and Edge, Chrome and Firefox. Just hangs for ages under a 'Device Fingerprint' page label before informing something went wrong and suggesting another try... See more
Flybys is not what it used to be. I would rate them minus 5 if it allowed me. Doesn’t deserve any stars. I accumulated more than 9000 points in last year. $1 per point. 2000 points = $10. Coles told m... See more
Poor Communication
I have been trying to communicate with this company that the number on the card I use and the coupons that they have sent me are different but have been unable to contact anyone. I can't afford to wait while their call center deals with the numerous number of calls. I don't have the time and or the money to use their costly call center.
I tried to contact them by mail but received no response. They should offer reply paid to ease the demand for their call center.
I also think that their two step verification. I used the computer I always use to my computer to login but when I tried to login I was informed that I had to use two verification because my computer was not recognised. I dread what would happen if your phone was stolen or lost.
Woolworths now offers contact to rewards program by email and I am seriously thinking of changing where I do my shopping to this store if I cannot resolve this problem.
March 19, 2021
Unprompted review
Do not contact Flybuys via Facebook
Do not contact Flybuys via Facebook.
The person working behind online communication has poor customer service skills.
Gave me the run around for weeks
Poor customer service
November 3, 2020
Unprompted review
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