The flowers were beautiful on the second day. When they arrived they were droopy - might have been the unusual heat we've been experiencing? If not maybe there needs to be a notice to deliver the da... See more
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It all started on the little island of Jersey – that spot between England and France famous for its cows. Back in 1981, clever holidaymakers swapped postcards for carnations, sending a burst of beauty home by post 🌸 It was the start of something special. 30 years on, we’ve delivered over 10 million beautiful bunches – from lush lilacs to vintage roses (though we still have a soft spot for carnations!) 🌸 Delivering joy is what we do best, and we’re proud to be rated Excellent on Trustpilot. While a lot has changed since those early days, our mission remains the same: spreading happiness, simply. We do that with fast delivery, a 10-day freshness guarantee, a caring customer team, thoughtful extras, and sustainably sourced blooms in planet-friendly packaging 🌸 Ready to make someone smile? We definitely are.
Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸

United Kingdom
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Paid extra for deluxe version of bunch of the month got 5 flowers and no greenery. 2 sprigs of Lillie’s which were ok and 3 sun flowers that couldn’t stand up on arrival and just kept dropping over next few days. Hate to think what Zid have got with a standard bunch. Complained got a new bunch but roses didn’t last 2 days despite your 10 day guarantee. Couldn’t be bothered to complain again and just won’t use flying flowers again and I’ve been a regular customer over the last few years but extremely dissatisfied with the quality and value for money of this order which has caused me embarrassment with my aunt on her birthday.

Reply from Flying Flowers
Always using the top quality flowers they are renowned for.
I have bought off your firm for a long time, and not had a bad bouquet.
They were a gift for my sister, she absolutely loved them.
Your flowers are very good quality, and very affordable.
Thank you so very much again.

Reply from Flying Flowers
Wrong flowers sent, however when i notified them they did refund

Reply from Flying Flowers
According to the receipient the flowers were absolutely beautiful! and arrived exactly when they should have done - thank you
My sister loved her birthday flowers, they were fresh, well constructed and the colour way was beautiful!
Purchased a bouquet for our friends Golden Wedding and they were over the moon with the flowers

Reply from Flying Flowers
Easy to order,delivery as arranged every time,recipients always pleased with flowers
You have provided a great service since I started using Flying Flowers in 1996 when I was working in Saudi Arabia and I was sending flowers to my family members. You have never let me down.

Reply from Flying Flowers
All very reliable and beautiful flowers thank you
Ordered flowers for both my mother and mother-in-law for Mother's day as we were away on holiday. Both bouquets were all dried up and dead, both had to go in the bin, very dissapointed considering the cost.

Reply from Flying Flowers
The delivery was to a rather out of the way area and road.No problem!
Have used Flying Flowers for many years and have never been disappointed yet!
Easy no hassle placing order. I was kept informed about delivery and would highly recommend. Would not hesitate using them again.
Perfect!! Reasonable pricing, fast delivery, beautiful packaging, quality flowers.
I bought letterbox flowers for my aunt as a birthday present. She was delighted.
I ordered flowers for a specific date. The website clearly states next day delivery via DPD at the checkout stage. On the day of the delivery, I received an email saying the flowers were on their way.
There is no phone number or agents available in live chat.
My email was replied to saying delivery will not be until two days after the agreed date and via Royal Mail (and not DPD). Not at all which was agreed when I made payment. Not even an apology or recognition that the website falsely claims next day delivery.
I have used many flower and plant delivery companies and never had this issue. Extremely disappointing as these were for an anniversary and wanted them to arrive on the day. Not two days later!
Update:
Flying Flowers claims this is resolved, but it is not. While they did issue a refund, providing a refund for a missed essential delivery date is a basic requirement under UK consumer law (the Consumer Rights Act 2015). It does not excuse the fact that the flowers finally arrived two days late with most completely wilted and dead, entirely ruining a 50th wedding anniversary gift. The bunch look nothing like the photos and certainly not worth £50.

Reply from Flying Flowers
Good reliable service. Recipient was delighted with the bouquet she received. Have used the service many times in the past and have always had good reports
Delightfully helpful messages when I needed info and any queries answered very quickly.
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