foam4u Reviews 

379
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I needed replacement cushions for a vintage Ercol armchair. Some places were quoting silly money. I contacted Foam4U and sent my rough measurements. I then had a phone conversation with Sales who as... See more

Company replied

Rated 1 out of 5 stars

Didn’t even get to order, the first few emails were responded to, gave all information required. No replies received after I sent an email with measurements so I could get a quote. Sent 2 chaser email... See more

Company replied

Rated 5 out of 5 stars

Fantastic company. Kept me totally updated re my order and when delivered excellent quality very well made and totally as described 👍 now replacing cushion bought from a main high street retailer whi... See more

Company replied

Rated 5 out of 5 stars

Thrilled with the results, our two sofas are like new! Ordered on the Foam4U website Monday afternoon, after carefully measuring the original cushions and following their guidance. New cushions arrive... See more

Company replied

Company details

  1. Home & Garden

Written by the company

We sell all foam products and offer an Upholstery service. There is nothing we can't do with Foam.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

379 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(379)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Product

Kept informed, especially when the cover I had chosen was not available in the colour I wanted. Very well packed and delivered on time. Build quality looks great. Perfect fit for my roof tent.

October 28, 2024
Rated 4 out of 5 stars

making item to order

making item to order, keeping informed about progress, and delivering as planned

October 20, 2024
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Reply from foam4u

Thanks for the review What could we have better to get a 5star

Rated 5 out of 5 stars

We are very happy with our replacement…

We are very happy with our replacement sofa and chair cushions, they are excellent quality and have made our furniture feel new again. We ordered online which was really easy and product arrived ahead of schedule.

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

Do not have a cushion custom made by…

Do not have a cushion custom made by this company. I sent detailed pictures of a garden sofa I needed a tapered cushion for, with multiple measurements and a template of the tapering needed. Even the receipt of my order had the tapering detail included. When l received the cushion it was rectangular, that is, no tapering and too small for my sofa. I was advised by Mark, the managing director, to send the cushion back for him to investigate what went wrong. It’s been over a month and no response despite multiple emails and phone calls. I have paid over £200 pounds for a cushion made to the wrong dimensions despite my best attempts to explain what was needed, and to make things worse, l don’t even have the cushion as l was asked to send it back. After this experience, my recent request for a refund has also gone unanswered. Keep away from this company.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Sofa backs...

Phoned for advice of refilling sofa backs was asked to email a photo then Cy phoned me and discussed what product would be best agreed a price and paid over phone, posted my covers the next day. Received an email to say they'd arrived and would start possessing my order, arrived yesterday and I'm very impressed with the result my sofa looks like a new sofa. Only negative I have is that they were scheduled for delivery Friday but didn't come till Saturday so took a day off work for nothing.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Foam 4u made absolutely sure that I was…

Foam 4u made absolutely sure that I was choosing the right sofa seat filler. And after lengthy conversation they where absolutely sure they we're supplying the right product, and they did with flying colours. My sofa seat cushions came back looking super and the comfort, top draw. All in all it took about two weeks and the price was excellent. If you are thinking of replacing your seat fillers definitely send the seat covers to them as they fit them professionally. Would highly recommend Foam 4U.
Excellent company Thank you.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service and…

Absolutely fantastic service and product! We use their custom mattresses in all of our campervans and wouldn't go anywhere else. The sales manager Cy takes our orders and nothing is ever a problem, even when we need something urgently he always delivers!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic Service, emailed the photo of the cushion I wanted replacing, was invoiced and paid over the phone. I sent the cushion cover to the company and they returned it by courier. So please with how this was refilled. Thank you

November 26, 2024
Unprompted review
Rated 4 out of 5 stars

Excellent product, delivery cost high Very happy with quality of foam cushion…

Very happy with quality of foam cushion for my settee. Would have been 5star review if delivery cost hadn’t been so high (£22 for one cushion).

October 5, 2024
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Reply from foam4u

Thanks for the review. You are so right the carriers charge a fortune to Inverness for such a large cushion

At least with us you know the cost of delivery rather than pretend it’s free and add the cost to the foam

Thank for the review Next time you order you’ll have an existing customer discount which will help towards the carriage cost

Rated 2 out of 5 stars

Stop waiting 2 weeks to send product…

Stop waiting 2 weeks to send product out.. foam uk come on.

September 30, 2024
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Reply from foam4u

Very disappointing review. Customer ordered on 29 Sept Product had 14 working day lead time that is published with the product. Lead time confirmed via email the the day after order placed. The order was sent on 12th Working day

Our staff work really hard to give a first class service and work to deliver goods within published lead time and for that we get a 2star review Come on yourself ! Read the information provided before and after placing your order




Rated 5 out of 5 stars

Highly Recommended

Easy instructions for measuring, and the product received was exact: I needed a feather and down insert for an odd shaped cushion and after ordering through the website, it arrived fairly quickly and it fits perfectly. Im very happy!

September 28, 2024

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