foam4u Reviews 

379
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I needed replacement cushions for a vintage Ercol armchair. Some places were quoting silly money. I contacted Foam4U and sent my rough measurements. I then had a phone conversation with Sales who as... See more

Company replied

Rated 1 out of 5 stars

Didn’t even get to order, the first few emails were responded to, gave all information required. No replies received after I sent an email with measurements so I could get a quote. Sent 2 chaser email... See more

Company replied

Rated 5 out of 5 stars

Fantastic company. Kept me totally updated re my order and when delivered excellent quality very well made and totally as described 👍 now replacing cushion bought from a main high street retailer whi... See more

Company replied

Rated 5 out of 5 stars

Thrilled with the results, our two sofas are like new! Ordered on the Foam4U website Monday afternoon, after carefully measuring the original cushions and following their guidance. New cushions arrive... See more

Company replied

Company details

  1. Home & Garden

Written by the company

We sell all foam products and offer an Upholstery service. There is nothing we can't do with Foam.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

379 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(379)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Comfortable experience

The memory foam topper has really made a difference to sleeping in our campervan. The website was simple to use and updates were frequent as to progress. The product arrived when promised.

May 20, 2024
Rated 5 out of 5 stars

Great result with help and kindness

I tried to work out my needs myself - and got it wrong! Both cushions too small for sofa. With Mark’s advice and expertise he allowed me to return them. He used his magic to “grow” them into their original linen covers and he has given my sofa new life. With firm new cushions, getting up again is easier. Great when you’re getting older! Thank you Mark for an excellent job.

June 27, 2024
Unprompted review
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Reply from foam4u

You are very welcome. I am very glad we were able to help Thank you for sharing your review

Rated 5 out of 5 stars

Great Service

Ordered a new, shaped mattress for our motorhome while in UK. They managed a rush order so that it was ready before we returned to France. Even diposed of the old one. We'll be ordering new seating cushions next trip!!

April 30, 2024
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Reply from foam4u

Thank you We always try to please. look forward to the next order

Rated 5 out of 5 stars

Excellent quality, excellent customer service

Have now made multiple purchases from Foam4u.

Initial purchase was a mattress for a motorhome fixed bed where the end is narrower and needs a corner sliced off. Mattress I received was perfect.

Have now purchased a mattress in three parts for the fold-down bed made up of the dinette and table area. Again, perfect fit.

On both occasions, Foam4u kept me regularly informed and were able to tweak delivery details to fit round my other commitments.

For anyone interested, they currently have 10% off your first order with the code fb10.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

I found the website easy to use

I found the website easy to use. Great selection of foam. I liked the way they keep you up to date with the progress. It's hard to beat when you order different sizes they come to the perfect mm well done folks

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great to deal with!

Had a very informative chat with foam4u over the phone before ordering. Mattress came in very good time. It unfortunately had been damaged a bit by the couriers. This was rectified with excellent communication and I had a new cover within a couple of days very impressed.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, kept me informed at each stage. Purchased some memory phone cushions from the mattress off cut section for my patio furniture and they are great.
Would definitely purchase from them again.

April 25, 2024
Rated 5 out of 5 stars

Best Night's Sleep Of My Life

The one thing I want to say is that people really need to read the terms and conditions on the site. It's incredibly clear that everything is cut and made to order, which requires a longer lead time and having this in mind I was happy to receive my items before I expected.

I also want to state you can tell that this is a small business, because it can take a little time to get a response from the team. This isn't because they care but simply it's a small outfit which means that, at least in my experience, there's more time and attention put into each order.

I ordered a new foam mattress, with tencel cover, to fit a wider Duvalay sleeping bag. It wasn't cheap, but it was a lot cheaper than Duvalay themselves were selling it for.

I decided after ordering that I wanted to add a cover, I was able to do this over the phone and paid for it then and there. I didn't receive a receipt and when I phoned to query this, I was sent a xeroxed copy of my invoice and secondary invoice so I was super happy with this.

The items arrived in plenty of time for our next trip and well packaged. There was minimal smell, they were finished to a high standard and when we went away, I cannot stress how incredibly comfortable they were. My husband suffers from back issues, and I'm a fidgety sleeper, but I can honestly say that I had one of the best sleeps in my life on my new mattress. My wearble tech agreed too, giving me an Oura ring score of 99 when normally at home (on one of those panda toppers and simba mattresses) it's a about 65.

I'm incredibly pleased and would buy again from them in an instant. Thank you so much!

May 13, 2024
Unprompted review
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Reply from foam4u

Wow ! I don’t think we’ve ever had such a considered review

It’s great when customers get us and get what we’re all about

Thanks you so much

Rated 5 out of 5 stars

Amazing service

Amazing service, the delivery takes a few weeks but well worth the wait, the price is very reasonable and the cushion insert I brought were made perfectly in the size i requested.
The quality of the cushions are far better than any you can buy on the high street and I have used them for around 3 weeks now and they havnt changed in shape or size.
Their communication is amazing, they contact you with updates whilst you are waiting for your order. I also asked to change my shipping address and they did this immediately with ease.
Overall this company went above and beyond each step of the way and I couldn’t be happier with my cushions they have made my sofa look brand new :)

April 29, 2024
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Reply from foam4u

Thanks for the review, its most appreciated. Custom made products can have a longer lead time up to 3 weeks in some cases. Most orders are dispatched via overnight carrier>

Thank you for referencing our communication via our automated emails.

Great product and great comm's As the MD of the company this is exactly what i want to hear and exactly what i expect. Once again thanks for taking the time to review us

Rated 3 out of 5 stars

The order was okay

The order was okay, but the delivery got lost for a while.

April 29, 2024
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Reply from foam4u

Thanks for the review, I can see the goods were sent within lead-time I guess there must have been an issue with the carrier. I check the fedx tracking and amend this review

Rated 5 out of 5 stars

Over the moon on a mattress

I was talked through the different options when i contacted The Foam Shop as i hadn't had a memory foam mattress on my boat before. I opted for a fitted cover as well, this is so well made and better than anything you could buy of the shelf. The mattress was cut from my template (complex) it fits to the mm & is as so comfy. In this day and age it is so nice to receive a product that far exceeds your expections. Thanks so much. Allan Stubbs, Shipwright Services Ltd.

May 31, 2024
Unprompted review

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