This is the second time I've used Fonebank. Like the first line, yge experience was exceptional. Posted my phone back using their freepost 48 hours tracked returns on a Saturday morning. Received em... See more
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I’ve tried a few mobile recycles but Fonebank actually pay what they quoted, unlike some others even though you device is pristine and in good working order. I was actually quoted £155 for my device b... See more
Omg. Fantastic service. Posted my phone on Wednesday, delivered by Special Delivery on Thursday at 10am. Received email confirmation the phone had been inspected and accepted by 12pm and money in ba... See more
Fonebank offered me the highest quote for my old phone, which I had previously been told was worth next to nothing. The whole process was easy and quick. From posting my phone to them, to receiving... See more
Company details
Information provided by various external sources
Founded in 2008, fonebank offers you the best prices for over 900 models of mobile phones. Check out our website and start selling now!
Contact info
3 Long Yard, Holborn, WC1N 3LS, London
- 0207 404 6440
- sales@fonebank.com
- www.fonebank.com
4.7
Excellent
16K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Always recommend Fonebank they are…
Always recommend Fonebank they are always professional and deal with your business promptly
November 6, 2023
Great service x
November 1, 2023
Avoid, unless you like gambling.
Halved the valuation of my phone because of “Screen Burn”. That would be fair enough if it was true, but it Definitely was not. The day before I sent to this lot, I had the phone checked by a high street company and there was no screen burn reported. I eventually sold my phone to another company who, not surprisingly, made no mention of any screen burn either.
They are yet another company using the screen burn crap to try and rip you off.
October 20, 2023
Unprompted review
Very easy service to use
Very easy service to use , best price I found and money arrived quick
October 31, 2023
Excellent fast service
Delivered by Special Delivery at 12.30pm and at 15.30pm received an email to say my phone had been checked and processed and the money sent to my bank account. Couldn’t be quicker and simpler. Many thanks Fonebank.
November 1, 2023
Excellent Service
Such a simple and easy process, would definitely be use Fonebank again
October 30, 2023
Great, easy way to recycle old phone and contribute to Oxfam.
Great, easy way to recycle old phone and contribute to Oxfam. Postage paid label made it easy to do. Got email confirmation of receipt and payment to Oxfam.
October 27, 2023
Smooth easy transaction
October 25, 2023
Quick service and clear instructions
Quick service and clear instructions. Would recommend
October 25, 2023
Extremely slow payment. Knocked down…
Extremely slow payment, knocked down quoted prices, claiming other faults, where there are no faults, claimed sent an email with photos showing faults, no email has been sent. Had to call twice to chase up payments. Still not being paid.
October 11, 2023
Unprompted review
You won’t get the quote
Quoted £30, got £3, no explanation other than “terms and conditions”. Just not worth it.
October 23, 2023
Swift professional response
Swift professional response. No fancy jargon and very straightforward
October 20, 2023
Fast service A+
Sent phones overnight, confirmation of acceptance the next day with payment to be paid within the next 2 days, great service, thanks
October 20, 2023
Excellent service
First time user of Fonebank and I'm very impressed! Got a very good price for my poco f3 and payment within 2 days. Unlike another well known phone buyer Fonebank didn't make out my phone was scratched when it wasn't and try to lower the price!
Will definitely be using Fonebank again.
October 17, 2023
Just so easy to deal with
Always use fonebank, always give top valuation and so easy to deal with.
Money is always paid fast too.
October 17, 2023
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