This is the second time I've used Fonebank. Like the first line, yge experience was exceptional. Posted my phone back using their freepost 48 hours tracked returns on a Saturday morning. Received em... See more
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See what reviewers are saying
I’ve tried a few mobile recycles but Fonebank actually pay what they quoted, unlike some others even though you device is pristine and in good working order. I was actually quoted £155 for my device b... See more
Omg. Fantastic service. Posted my phone on Wednesday, delivered by Special Delivery on Thursday at 10am. Received email confirmation the phone had been inspected and accepted by 12pm and money in ba... See more
Fonebank offered me the highest quote for my old phone, which I had previously been told was worth next to nothing. The whole process was easy and quick. From posting my phone to them, to receiving... See more
Company details
Information provided by various external sources
Founded in 2008, fonebank offers you the best prices for over 900 models of mobile phones. Check out our website and start selling now!
Contact info
3 Long Yard, Holborn, WC1N 3LS, London
- 0207 404 6440
- sales@fonebank.com
- www.fonebank.com
4.7
Excellent
16K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to do and quick return
February 28, 2024
Holborn office
Although I probably should have posted the phone to your London address, I am glad I took the time and effort to hand deliver it. The staff were extremely helpful and diligent to provide me with a receipt and ETA on when my account would be updated. Many thanks
February 23, 2024
Quick and efficient.
February 23, 2024
A very easy website to use-Fonebank
A very easy website to use. Easy to choose the phone I wanted to sell and then got a good price. 😊😊
February 27, 2024
Excellent service in every way.
February 27, 2024
Deliver service free and tracked
Deliver service free and tracked, sending item arrives and everything is done asap, trade in price fair, getting paid on time and as stated.
February 20, 2024
Would use again
Would use again. Good service, free postage and fair price for old phone
February 23, 2024
Better than musicmagpie
Have used fonebank.com 3 times now, used to go with music magpie but their prices are not competitive at all now so will stick with these guys from own, highly recommended
February 21, 2024
Brilliant service
Brilliant service. Good price paid for my IPhone and very helpful when I had got the phone’s spec wrong.
February 20, 2024
Quick and easy process.
February 22, 2024
Quick, easy, fair, good price!
Best price I could find.
Very easy to use.
Received confirmation of receipt and order processed all within a day of sending the phone, and the full price quoted was paid.
February 22, 2024
Great feedback and timely payment.
February 21, 2024
Used before
Used before and they are usually pretty fast at paying into your account, I'm not expecting any different. Would recommend this company.
February 14, 2024
Omg!
Omg. Fantastic service. Posted my phone on Wednesday, delivered by Special Delivery on Thursday at 10am. Received email confirmation the phone had been inspected and accepted by 12pm and money in bank by the Monday.
Best phone reseller I’ve used and the the agreed amounts are the best on the market.
February 15, 2024
I gave a 5 star review because I was…
I gave a 5 star review because I was given a fair offer for my product
It was an easy and efficient process and didn't have to wait long for payment
February 12, 2024
Every thing was so easy
Every thing was so easy.paid exactly what I was quoted for.money in the bank two days later .highly recommend. And will use again in the near future
February 12, 2024
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