Fones Zone 

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Rated 1 out of 5 stars

Do not use. Impossible to get a refund after Chromebook arrived with an impossible to fix registration issue.

Rated 1 out of 5 stars

Bought online at Fonezone UAE an IPhone 7. the refurbished iPhone is supposed to be in mint condition. In fact the battery is nearly dead or maybe a cheap Chinese one. After several unpleasant calls... See more

Rated 1 out of 5 stars

I ordered an HTC phone which arrived a week after, which is tolerable, but when I opened the package , some important part of the phone is missing, sim tray, so I complained and promised me that they... See more

Rated 1 out of 5 stars

Ordered the unlock code on 24th and received email confirming it would take a maximum of 12 hours. Didn't then receive it until the 27th. This meant my daughter could not use her Christmas present... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best!

Fones Zone was recommended by a friend and the service was exactly has described. I am very pleased and now a returning customer.
The service is the best!

January 12, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Unlock codes received in given timespan, easy to follow instructions worked perfectly. Brilliant communication from the moment order placed, would use again

January 5, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Fast and very professional service.It only took me less than two hours to unlock my phone.The given instructions were very clear and precise.I was lucky to have found their website first rather than others
who might only be scamming people.This company is highly recommended for everyone even with minimal technical skills who are planning to do phone unlocking on their own.Thanks again fonezone,

January 5, 2012
Unprompted review
Rated 1 out of 5 stars

Unfortunate

Ordered the unlock code on 24th and received email confirming it would take a maximum of 12 hours. Didn't then receive it until the 27th. This meant my daughter could not use her Christmas present.

I have to say they did reply to my initial emails, but there was no formal follow up to apologise for the overall delay. This has surprised me as I had anticipated a contact after eventually receiving the code nearly 3 days later than expected.

I have given 1 star rather than zero, as I do believe there was a desire to get it right, but in my case the service was undeniably inadequate.

January 3, 2012
Unprompted review
Fones Zone logo

Reply from Fones Zone

Hi Clive,

I am so sorry for your experience with Foneszone and send you my biggest apologises.

We do try our best to send out the codes within the given time scale but some times experience slight delays, this was due to the Christmas period.

Kind Regards
Richard

Rated 5 out of 5 stars

Perfect :)

The code was sent as promised and worked the first time. Thx! Easy to order and good communication.

January 3, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very good service, have ordered the code and received it in no time, recommending to all of you out there with locked phones, cheers

December 31, 2011
Unprompted review
Rated 5 out of 5 stars

dave

code received within couple of hours and worked. excellent service

December 30, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

I was worried to unlock my phone online but found this website
very useful and would recommend Fonze Zone to any one looking
to unlock there phone i received an email with an update
of my code and the instuctions was very easy to follow
and my phone now works on any network
thank you

December 29, 2011
Unprompted review
Rated 5 out of 5 stars

Very professional

One of my first on line experiences and I was a little worried about sending money, but I need not have worried at all, they were prompt with the codes, unfortunately they did not work for me, not because of FonesZone but I had to replace my original SIM card 18 months previously and the codes will only activate if you have the original SIM. But to there credit they acknowledged my problem and made a full refund.

December 20, 2011
Unprompted review
Rated 5 out of 5 stars

perfect service

arrived on time and worked first time. couldnt ask for any better service would recommend this company to anyone.

December 20, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

The fIrst code didn't work which left me a little perplexed and attempting to try things I knew nothing about. But on contacting Fones Zone I was given another code with clearer details of how to use it, and It worked a treat.
The only concern I have was about the jargon, wide field of detail, and the page layout given, to show how to use the first code. I was at a loss as to how to proceed, and confused by what I saw, finding a variety of models of Samsung phones on the page rather than pointing specificaly to my model of phone. A simpler, more direct approach, focused towards the individual's model of phone, for those less knowledgably would have been good.
I realise it's a complicated subject, but that's why some of us need taking by the hand when attempting to use techniques never used before.
The cost, by the way, was also very good, and from a very friendly company.

December 14, 2011
Unprompted review
Rated 5 out of 5 stars

Awesome

Fast to respond to quesries, fast (as possible) delivery. Install instructions for the handset. Great, many thanks.

December 14, 2011
Unprompted review
Rated 3 out of 5 stars

Code did not arrive

I can only rate as a 3 out of 5 as my unlock code only arrived after I chased them. The site said it should arrived on Tuesday, and I was still waiting on the Friday. Once I chased they were pretty quick to resolve though.

December 11, 2011
Unprompted review
Rated 5 out of 5 stars

Recommended

A Firm you can trust. Got my unlock code few hours after I send the order. really really easy to use and they provide you with instruction when you get the code :-)

December 8, 2011
Unprompted review
Rated 5 out of 5 stars

Service and Support

Don't be afraid - just ask them

First set of codes delivered really quickly. Fist code didn't work - to be expected - but before trying second code thought I would check with support. Really quick answer asking for more info. new code delivered within 2 hours which worked perfectly.

Would definitely use again

December 6, 2011
Unprompted review

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