Fones Zone 

Thanks for visiting Trustpilot. Unfortunately, we've had to temporarily close this page for new reviews. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not use. Impossible to get a refund after Chromebook arrived with an impossible to fix registration issue.

Rated 1 out of 5 stars

Bought online at Fonezone UAE an IPhone 7. the refurbished iPhone is supposed to be in mint condition. In fact the battery is nearly dead or maybe a cheap Chinese one. After several unpleasant calls... See more

Rated 1 out of 5 stars

I ordered an HTC phone which arrived a week after, which is tolerable, but when I opened the package , some important part of the phone is missing, sim tray, so I complained and promised me that they... See more

Rated 1 out of 5 stars

Ordered the unlock code on 24th and received email confirming it would take a maximum of 12 hours. Didn't then receive it until the 27th. This meant my daughter could not use her Christmas present... See more

Company replied

Company details


Contact info

All reviews

(204)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Followed instructions by email to unlock Samsung Tocco Lite and a quick email to customer services solved a slight problem (last option 3 worked for me - was requesting an SP code with a hash at end). All done within 45 mins. Local mobile shop had to send our other Tocco Lite away to be unlocked (at a cost of £25!). Would definately recommend to a friend.

November 23, 2011
Unprompted review
Rated 5 out of 5 stars

Reliable and fast

I was unsure about using them but decided to give them a try, I am happy i used them.Got my unlock code within my estimated period without any hassle.
Thanks alot would always use and would recommend to everybody.

November 19, 2011
Unprompted review
Rated 5 out of 5 stars

Two unlocks all completed quickly & successfully

I've now used foneszones twice, once to unlock a new HTC Windows Mobile phone and once to unlock a new Samsung Android phone. Both times the code was with me within the hour and the codes worked with no problems.
Foneszone is a seller you can trust. Their communication is excellent. I'm very happy to recommend to others.

November 17, 2011
Unprompted review
Rated 5 out of 5 stars

Motorola Dext Unlock

Good communication and took 3 days, as advised.

Unlocked no problem.

Price slightly high but overall service good.

November 16, 2011
Unprompted review
Rated 5 out of 5 stars

Would use again

Fonezone were very efficient - the instructions did not work exactly for me but it was easy to solve that minor issue. The service was excellent but I did think it was a bit expensive.

November 15, 2011
Unprompted review
Rated 4 out of 5 stars

Very trustworthy

Well, I couldn't unlock my phone, but I was certainly well pleased with all my dealings with 'foneszone'. Email help and advice was quickly turned around, and when it came to the realization that it wasn't going to be possible to unlock, then the refund was most speedily made.

November 15, 2011
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast and easy instructions to unlock my blackberry, i used other website before but they just fooled me. i paid and i got a fake code but when i used Foneszone they got me the right code and with easy to follow instructions and in two hours my phone was unlocked, i certainly can recommend them

November 12, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Service

A very helpful and responsive company. I had problems with the code sent at first, a couple of emails and a video of the problem soon discovered my phones software needed updating. This done code worked first time. Foneszone is a company i would recommend to others.

November 1, 2011
Unprompted review
Rated 4 out of 5 stars

Good Service

I was reluctant at first when I thought about getting my phone unlocked online. However, Fones Zone showed that they where not only incredibly fast (1 day), but also cheaper than some of the high-street phone shops. All in all, Fones Zone offered a reliable service which I can recommend.

November 1, 2011
Unprompted review
Rated 5 out of 5 stars

Worked first time - Samsung Tocco Lite

Had a phone in which a different sim had been inserted and resulted in the Phone Freeze message. Account and number had been moved from the original sim due to upgrade. Bought the unlock code on line from Foneszone and it arrived with the unlock and unfreeze codes. Followed the instructions on their website and the phone is now unlocked. Simple.

October 28, 2011
Unprompted review
Rated 5 out of 5 stars

Top Service

Excellent service, worked within hours. Unlike the first company I tried, should have come to Foneszone 1st!!!

October 27, 2011
Unprompted review
Rated 5 out of 5 stars

Unlocking a phone with ease

Fones Zone are excellent- super quick, excelent customer service and the cheapest rates going. No hassles, unlocked phone within 2 hours for me. Can recommend them to everyone.

October 23, 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant service

This is a really excellent service for unlocking your phone. I had some issues, but the customer service is fantastic and it was sorted swiftly. I would recommend them to anyone who wants to unlock their phone for a reasonable price.

October 13, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic service & great support

Fones Zone were very fast to deliver me an unlock code with clear instructions on what to do. When this didn't work, I contacted customer services and the speed of support was very fast, with very clear instructions given on some quite complicated processes to get everything working. The end result - my phone is unlocked :) I'm a happy customer.

October 13, 2011
Unprompted review
Rated 5 out of 5 stars

Great Communications

Unlocking my phone was not easy but with Fones Zones and their personal touch made it possible.

Would definitely use them again, thanks for a great service :-)

October 10, 2011
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look