Very easy to get a Defacto 4* car insurance. Website is very clear and smooth to get through various steps. Online account access for documents is straightforward. While most big companies annoyingly... See more
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Review summary
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Reviews shaping this summary
Great service been aloyal customer for a few years , and can not fault the service sales great and all ways comes with wonderful help and advice. Fords a great company along with there cars, sales s... See more
I’ve recently been having car troubles and sorting things out with insurance companies are usually such a hassle, but over the last week I’ve had such a good experience with Ford Insure, every advis... See more
Had a total loss on my car recently, everything was dealt with very professionally, from the aftermath of the accident to the collection of my vehicle, any residual payment due back and the policy cha... See more
Company details
Written by the company
Great cover to get you on the road. Our cars feature many advanced systems and components, all built with pride, passion and expertise. The same applies to the expert care and cover that comes with Ford Insure comprehensive car insurance.
Contact info
United Kingdom
- www.fordinsure.co.uk
4.6
Excellent
2K reviews
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The agent I spoke to was very helpful
The agent I spoke to was very helpful, made sure I had everything I needed.
September 20, 2025
Great to do business with .
Great to do business with .. price is a factor but so is service , best of both worlds here .. 10/10 .. from start to finish I was well taken care of .
September 14, 2025
Value for money!
Whilst car insurance premiums are eye-watering, especially when one is a very careful, non-claiming driver, nontheless the service from Ford Insure over the years has been first-rate and the application process straightforward, with patient and informative guidance along the way.
September 12, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Found the paperwork in a bit of a…
Found the paperwork in a bit of a muddle and had to sort it out.Think had been put in the envelope wrongly.
September 11, 2025
Reply from Ford Insure
Hello Ingrid.
Thank you for insuring with Ford.
We appreciate you taking the time to share your experience. We're sorry the paperwork was disorganised, we will review our processes to prevent this in the future. We really value you as a customer and want to thank you for taking the time pass on your feedback. We take all feedback on board.
Thanks,
Courtney.
Excellent service…
Received a very friendly professional service when obtaining a quote for our new vehicle insurance
September 7, 2025
New Policy
Called to check a few bits on online quote for new car. Agent helpful and friendly and helped me complete over the phone.
August 27, 2025
Spoke to a lovely lady called Jenna
Spoke to a lovely lady called Jenna, she was very helpful and done her best to match other quotes I had received, very well mannered and helpful!!!
August 28, 2025
Unprompted review
fast efficient and able to speak with…
fast efficient and able to speak with someone on the phone which is not always the case with other insurers
August 24, 2025
The Agent was very helpful and I saved…
The Agent was very helpful and I saved some money insuring with Ford
August 16, 2025
Understanding agent who dealt with my…
Understanding agent who dealt with my query efficiently
August 16, 2025
New insurance policy
It was so easy to use your insurance company to insure my car, very pleased with your service
August 3, 2025
Excellent customer service.
The whole process was very straightforward. I telephoned during the process and was given first class customer service by the lady to whom I spoke.
August 3, 2025
Easy to deal with
Staff easy to deal with, they understood what cover was necessary for me and price was fair.
July 29, 2025
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