Felt the company tried to con me out of £192 for a diagnostic for issue which the car was telling about. i told the booking clerk that i didn't the diagnostic check, he proceeded to tell me, if it w... See more
Company replied
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See what reviewers are saying
Don’t ever bother going to fords motors in Leigh rd Eastleigh , been there twice now ! Very over priced , and arrogant ,pompous staff ! Won’t ever go again ! Went to Vauxhall dealer further up the r... See more
Company replied
poor service gentleman came said it needed a part waited for several weeks then emailed him he said waiting for part then the next day he said it had come in quite a coincidence after complaining ,he... See more
Company replied
Disappointing service, the plumber they sent ordered the wrong part leading us to be without hot water for 12 days! Another plumber finally came with the right part and informed us it was a temporary... See more
Company details
Information provided by various external sources
Fords offer the complete home service in East Devon, trading from Alexandria Industrial Estate in Sidmouth. We are a local company that has been operating in Devon since the late nineteenth century. Based in Sidmouth our plumbing and heating engineers cover homes across the Exeter and the South West. We only employ local, friendly and experienced plumbers and heating engineers, all fully trained and accredited by Worcester Bosch. Our workforce are trained to the highest standards, we are: •Registered Gas Safe installers •Approved by the Electrical Standards Board as Domestic and Commercial Contractors •Registered with OFTEC for boiler installation and service •Design, supply and fit kitchens and bathrooms •Retail electrical appliances and home entertainment goods •Install Renewable Systems Please visit our showroom for more details or call us on 01395 571000
Contact info
Alexandria Industrial Estate, EX10 9HA, Sidmouth
- 01395 571000
- info@fords.co.uk
- www.fords.co.uk
1.5
Bad
58 reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommend 110%
Professional, responsive and decent value. Rapid response to water coming through bathroom ceiling saved us from serious damage.
May 26, 2017
Unprompted review
Reply from Fords
Hello Bob. Great to read we performed to the standard we aim for and that it saved your property from serious damage. Thank you for using Fords.
Excellent Service FORDS Sidmouth.
Excellent courteous, prompt and totally dependable services.
Very competitive costings and account/s settlements.
May 26, 2017
Unprompted review
Reply from Fords
Fantastic. Thank you for your feedback. Great to be of service. :-)
Always helpful and efficient
Always helpful and efficient, a pleasure to do business with.
May 25, 2017
Unprompted review
Reply from Fords
Thank you Steve. Keep coming back. We endeavour at all times to do our best.
THE DEALERSHIP, SALESMAN AND DELIVERED PRODUCT.
THE DEALERSHIP, SALESMAN AND DELIVERED FORD Ka HAS LIVED UP TO OUR EXPECTATION.
May 25, 2017
Unprompted review
Reply from Fords
Hello Mr Swann, I think you may have mixed us up with Ford the car company. Either way we're happy you received great service from them too.
I've found the Sidmouth branch parts …
I've found the Sidmouth branch parts dept staff very friendly, knowledgeable and so helpful with good advice given. I have never been disappointed with the quality of goods supplied.
May 25, 2017
Unprompted review
Reply from Fords
Thank you, Anthony. As you know we have many departments here, so we're happy to hear we've performed well in our Parts Dept too. Tom and the team always endeavour to pull out all the stops, so your positive feedback is very welcome.
Efficient and friendly service
Efficient and friendly service. Always helpful, in all departments.
Keep up the good work.
May 25, 2017
Unprompted review
Reply from Fords
Thank you very much for the positive feedback. We're really appreciative.
Excellent service from Fords and we recommend them.
Excellent service from Fords and we know we can always rely on them.
May 25, 2017
Unprompted review
Reply from Fords
Thank you Devon Girl. We always aim to do our best, so are very grateful for your very positive feedback. :-)
Excellent service
May 25, 2017
Unprompted review
Reply from Fords
Thank you for the 5 star feedback, Mrs Forcer. We always try to deliver. :-)
Fords Gold Service
Their service has been excellent. The few times we have had to call them out for a problem covered under our gold service they have responded quickly and efficiently.
May 25, 2017
Unprompted review
Reply from Fords
Perfect. Thank you so much. We'll endeavour to keep to the same standard. :-)
Would recommend Fords
I have used Fords on several occasions and always found them to be friendly and competent. I shall continue to use them whenever I need plumbing or electrical assistance.
May 25, 2017
Unprompted review
Reply from Fords
Thank you Brian for the 5 stars and also for continuing to use Fords South West Ltd.
Always great service
May 25, 2017
Unprompted review
Reply from Fords
Hello Garry. Many thanks for the 5 star feedback. Very happy to be performing at a high standard.
Very happy
I have used Fords for new kitchen, en-suite, shower room and cloakroom. I am very pleased with all rooms. Inevitably there were a few hiccups along the way but all issues were resolved quickly and amicably. All of the fitters and craftsmen were skilled, pleasant and trustworthy.
May 25, 2017
Unprompted review
Reply from Fords
Thank you Jacqueline. We do sometimes as is the way, come across some problems, but I am pleased to know they were resolved quickly.
The engineers are helpful polite and …
The engineers are helpful polite and efficient, all that customers require.
May 25, 2017
Unprompted review
Reply from Fords
Fantastic to know that our engineers are achieving the required standard, Mrs Taylor. Many thanks for your feedback.
The Guy we had James was multi talented …
The Guy we had James was multi talented made a good job of everything he did and asked questions if he wasn't sure exactly how we wanted something rather than just go ahead and do it. He made suggestions of how we could have things done, and worked really hard exceeding our expectations. He was respectful of our home and although we had a lot of things done he didn't forget a thing
May 25, 2017
Unprompted review
Reply from Fords
Hello Mr Meekings. Yes, James it an excellent ambassador for our business and we're lucky to have him working for us. Thank you so much for the positive feedback. :-)
Reply from Fords
Thank you. Very much appreciated. :-)
Good service from helpful staff.
May 25, 2017
Unprompted review
Reply from Fords
We always try to help our customers. We do care about the level of service we provide, so it is refreshing to receive your positive feedback, Lorna. Very many thanks.
Fords are good for Sidmouth and deserve …
Fords are good for Sidmouth and deserve to succeed.
May 25, 2017
Unprompted review
Reply from Fords
Thank you, Mr Lee. We try to succeed in all areas of our business and are mindful to produce good results for all concerned. Our vans can be seen all around Sidmouth serving the needs of our community and beyond. Very appreciative of your positive feedback.
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