Forever Florist Thailand Reviews 

656
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt, highly reliable delivery service and the stunning, fresh condition of the beautiful flowers received for birthdays and special occasions. People also deeply appreciate the exceptionally helpful customer support team and the intuitive website that make placing international orders completely seamless and completely stress-free. However, some people mentioned experiencing occasional issues with order fulfillment, such as unexpected delivery schedule changes or receiving alternative item substitutions instead of their original choice. A few reviewers were dissatisfied when specific products required unexpected advance notice or when customer care communication fell short of their personal expectations.

What people talk about most

Delivery service

Consumers find delivery service to be professional, fast, and reliable. Reviewers frequently highlight that... See more

Product

Users describe positive interactions with product, consistently highlighting outstanding quality and fresh... See more

Service

Customers consistently note positive experiences with service, highlighting fast, reliable, and professional... See more

Order

Customers report a high level of satisfaction and delight with their order experience. Reviewers note that... See more

Customer service

People report positive experiences with customer service, noting great communication and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, from ordering to confirmation email of order right though to delivery and follow up email. My partner was delighted with the flowers, wrapping and service. Will definitely... See more

Company replied

Rated 5 out of 5 stars

The company were brilliant in every way, from the first order to the delivery and through out the process of the order keep you informed, and always give you professional care and advice.they deserve... See more

Company replied

Rated 5 out of 5 stars

Even without too much notice, the team ensured a beautiful bouquet delivered on-time for a friend’s wedding. The flowers were beautiful, healthy and they even went above and beyond to print off a long... See more

Company replied

Rated 5 out of 5 stars

My flowers were delivered to my wife in a neighboring town. They are beautiful and made her Valentine’s Day very special. I am 7400 miles away, I am so pleased with the entire experience of ordering... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market

Written by the company

Forever Florist Thailand is a family flower and gift shop based in Bangkok which we opened in 2003. We are arranging fresh flowers and gifts for delivery in Bangkok and all other provinces of Thailand 365 days a year with Free Delivery. We have fluent English and Thai language staff to assist you with your important gifting occasion, whether it's a birthday an anniversary or Valentine's Day, we are ready to help you. Please browse our website for a full range of flowers and gifts and be sure to watch our Youtube videos so you can see exactly how your flower arrangement will be prepared. Our Youtube page is Forever Florist Thailand. Please call, email or use our website LiveChat facility if you have any questions. We hope to serve you very soon.


Contact info

4.8

Excellent

TrustScore 5 out of 5

656 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(656)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Good quality products, fast delivery and courteous.

February 14, 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear CR

Thank you for taking the time to leave us this review. We are pleased to hear you were happy with our products, fast delivery, courteous and exceptional service.

We hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

First experience with Forever Florist…

First experience with Forever Florist Thailand. Beautiful roses, a lovely bouquet just like the photos. Punctual and reliable. I have nothing but praise and highly recommend them! 🙏🏻🙏🏻🙏🏻

February 14, 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Customer,

Thank you for taking the time to share your experience with our service. It's great you hear you were impressed with the beautiful roses (just like the photos) along with our punctual and reliable delivery.

We appreciate your recommendation here on Trustpilot and we hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Quality product and delivered as promised.

I ordered about 2 or 3 days before Valentine’s Day. They had a good selection of flowers/gifts to choose from and at a reasonable prices compared to other online options.

The flowers were delivered around midday on the 14th as I had requested. They looked beautiful and matched what I had ordered exactly.

Every attempt to contact them resulted in a quick, professional and polite response.

I am very happy with the product and company. I expect to use Forever Florist Thailand again next year.

Thank you for a successful Valentine’s Day 2026.😃👍🏻

February 14, 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Happy customer from the USA,

Welcome from the USA. Thank you for trusting us to handle your Valentine's Day flower order.

We understand the importance of the occasion, especially when you are away from your loved one on this important day. Our team are delighted to hear the flowers were beautiful and that they arrived right on time on 14 February.

Thank you for your kind words about our quick, polite and professional responses; it is very much appreciated. We look forward to serving you again next year (or before) for any other important occasion.

Best wishes,
Nittaya

Rated 5 out of 5 stars

Excellent service i live uk my flowers…

I ordered flowers from Forever Florist to be delivered in Thailand while I’m based in the UK, and I’m very happy with the service. They were extremely helpful and made the whole process easy and stress-free. The flowers were delivered on time and looked beautiful.
Thank you so much for your excellent service — I highly recommend them!

February 14, 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Aku Chibbu,

Welcome from the UK and thank you for sharing your experience. We are delighted to hear we could make your flower order and delivery stress-free. All the team here at Forever Florist Thailand take great pride in hearing your feedback about the beautiful flowers and on time delivery.

We hope to welcome you back for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Super fast , and most happy customer

It took about 8 hrs from when i buy the flowers ,to they were delivered. That was impressive. Valentines soon here and that superfast delivery was not expected.
This is the second time in 2 mnd i use this company and i would recomend people to use it too. Not a single problem ,and the customer service gave fast delivery info to me . Top mark.

February 12, 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Waldemarsen,

Thank you for taking the time to share this wonderful feedback here on Trustpilot. We are thrilled to hear you were impressed with our fast delivery and customer service for a second time.

We hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

I am very happy with the service I…

I am very happy with the service I ordered flowers for my girlfriend, online from Northern Ireland my girlfriend was over the moon with them I seen them myself on video chat with very please with the flowers 💐

February 12, 2026
Unprompted review
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Reply from Forever Florist Thailand

Dear Customer,

We are delighted to hear your girlfriend was over the moon with your ordered flowers. It has been our pleasure to serve you and we are very grateful for you taking the time to share your experience here on Trustpilot.

We look forward to serving you again and wish you and your girlfriend a Happy Valentine's Day.

Best wishes
Nittaya

Rated 5 out of 5 stars

Great

They were very helpful throughout the process and communication was great

December 23, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Theo,

Thank you for sharing your experience here, we are pleased you found us helpful and we had great communication with you throughout your order.

We hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Professional and so caring.

The company were brilliant in every way, from the first order to the delivery and through out the process of the order keep you informed, and always give you professional care and advice.they deserve very high praise, for their attention and commitment to serve the public with great products outstanding care . Thank you to all who work at forever florist. 🥰🙏💗 Regards Robert.

January 23, 2026
Unprompted review
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Reply from Forever Florist Thailand

Dear Mr Waites,

We are all thrilled here to receive such wonderful compliments about our service, products and delivery as we always strive to offer the very best service and products to our customers. Thank you for thank you for taking the time to share your experience here on Trustpilot and we look forward to serving you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Five Stars Service!

What a beautiful healthy bouquet for my girlfriend's birthday. She loves it. It melts her heart. Thank you for excellent service and delivery on time. Great reasonable price. No one can't beat this price. Great job!!

January 23, 2026
Unprompted review
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Reply from Forever Florist Thailand

Dear Mr McDonald,

We are delighted to hear your girlfriend loves the bouquet surprise for her birthday. It's been a pleasure to service you and thank you for the wonderful recommendation.

All the team here at Forever Florist Thailand look forward to serving you again in the future.

Best wishes
Nittaya

Rated 5 out of 5 stars

Excellent Service

In the past few years we have used Forever Florist Thailand to send flowers to our son in Bangkok, and to a friend, several times. Every time it was done promptly, and my communication. The staff have always been very friendly - something I appreciate about Thai people.

January 20, 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Mydlarz,

Thank you for sharing this wonderful feedback on Trustpilot. All the team here at Forever Florist Thailand value your repeat custom and it's always our pleasure to serve you. We hope to see you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Very Satisfied with their prompt…

Very Satisfied with their prompt response and service and efficient delivery and response dealing with the customer.Highly recommended them to those who are looking for florist services.

January 7, 2026
Unprompted review
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Reply from Forever Florist Thailand

Dear Alia,

Thank you for taking the time to review our services. We are thrilled to hear you were pleased with our efficient delivery and prompt responses and thank you for your recommendation to others.

We hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Very kind and they update the statues…

Very kind and they update the statues by email
Thank a lot

January 7, 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Abbas,

Thank you for your kind words and review. We are pleased you were happy with our service and regular status updates.

We hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

i have many times used forever florist…

i have many times used forever florist and whenever there is a problem my end UK forever florist puts 100 per cent in there effort to deliver my flowers for me full marks to forever florist

January 4, 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr C.W Heathfield

Thank you again for all of your support and business over the years. We really appreciate you taking the time to share your experiences here on Trustpilot; it's always a pleasure to work with you.

Our mission is to always ensure any delivery issues are overcome with the minimum fuss to ensure a smooth and efficient customer experience.

We look forward to serving you again soon.

Best wishes
Nittaya

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Please don't use. Ordered and still not delivered. Customer service is awful. No help. Keeps going on about a recipient phone number to call them about delivering our hampers !! Who does this!! It was a surprise for Christmas!! DO NOT USE

December 24, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Norah Law,

Thank you for taking the time to review our service.

As you are aware we contacted you on the day of delivery as your recipient could not be located at the delivery address you provided. We tried calling the "recipient telephone number" which you entered into our order form, but this turned out to be your number (the sender telephone number).

It is very unfortunate that you have been unable to provide us with any valid contact details for your recipient despite our multiple requests. This is the reason why your order is still on hold and not been delivered.

Your order failed on the delivery date due to recipient not being locatable at the address and invalid recipient contact telephone number. Your order has been returned to our shop awaiting the correct delivery information. As you are aware we have been asking you for this via email daily, but so far you have been unable to provide it.

Please reply to our customer service with any of the following recipient contact information and we will be happy to provide a complimentary redelivery.

Recipient telephone number, WhatsApp number, LINE ID, email address, Messenger ID, Facebook / Instagram ID. Please provide any of these recipient contact details and we will immediately reach out to your recipient and arrange a complimentary redelivery.

Alternatively you can ask your recipient to call our office on +66 (0) 2 001 5040 and quote your order number and we will schedule the redelivery at their convenience.

Please note we can't offer any further free redeliveries unless we can make contact with your recipient.

We look forward to receiving your prompt response so we can resolve this issue without further delay.

Best wishes
Nittaya
Customer Service Manager

Rated 5 out of 5 stars

First class service at a competitive…

First class service at a competitive cost plus great communication. Delivered on time and flower array better than the photo on the site.

December 25, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Slade,

Thank you for taking the time to leave us this wonderful review. We are delighted to hear the flowers arrived better than the photo on our website and you were happy with our communications and pricing.

We always try our best to exceed customer expectations and we hope to serve you again for another order soon.

Merry Christmas

Nittaya
Customer Service Manager

Rated 5 out of 5 stars

Great service offered

Website was easy to navigate and order was easily placed. Feedback was prompt and professional. Flowers were exactly as ordered and special instructions were carried out 100%. Thank you very much for the great service.

December 5, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Farrell Josephs,

We are very grateful for you taking the time to share your experience. We are pleased the flowers were exactly as you expected and we could meet your special instructions 100%.

Thank you also for your compliments about our easy to use website and we hope to serve you for another order again soon.

Best wishes

Nittaya
Customer Service Manager

Rated 5 out of 5 stars

Beautiful flowers, delivered on time

Beautiful flowers delivered on time. Customer service very helpful as I ask the Greeting text to be modified after I placed the order.

December 4, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Cat,

Thank you for sharing your experience. We are pleased to hear you thought our customer service was very helpful and we could modify your greeting card message after you placed the order. We always do our best to exceed customer expectations and make any last moment alterations.

We hope to serve you again soon.

Best wishes

Nittaya
Customer Service Manager

Rated 5 out of 5 stars

Above and Beyond Service

Thank you Forever Florist to go above and beyond for their customer service and made sure my Aunt happy for her 82nd birthday! Really appreciate their dedication for great service. Will definitely order from them again from overseas.

November 24, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Evy,

We are delighted to hear we could play our part in making your Aunt happy for her 82nd Birthday. It's been a pleasure to serve you and we thank you for taking the time to leave us this wonderful recommendation.

Best wishes
Nittaya

Rated 5 out of 5 stars

10/10 would recommend

Even without too much notice, the team ensured a beautiful bouquet delivered on-time for a friend’s wedding. The flowers were beautiful, healthy and they even went above and beyond to print off a longer form letter rather than a card as I couldn’t make it in-person. 10/10 would recommend Forever Florist to anybody looking for a florist in Thailand!

November 1, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Fergusson,

Thank you for taking the time to share your experience using our service. We are delighted to hear you were pleased with beautiful on time flower delivery and that we were able to included your letter. Thank you also for the recommendation and the 10/10 score. We hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

The best e experience you can have

From top to bottom was great. For an unknown reason I couldn't pay through the website page and I wrote an email to them. The response was prompt the order done through email, they followed my instructions and the result was more than expected. Thank you Jill thanks to all team you work with.I will always come back to you guys for sending flowers.
Emil

October 18, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Emanoil Anghel,

Thank you for sharing your experience using our service. We are sorry to hear that you had some difficulties placing your order through our website, but we are pleased to hear that Jill was able to assist you and simplify the process.

We hope to serve you again for another order soon.

Best wishes
Nittaya

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