Forever Florist Thailand Reviews 

656
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt, highly reliable delivery service and the stunning, fresh condition of the beautiful flowers received for birthdays and special occasions. People also deeply appreciate the exceptionally helpful customer support team and the intuitive website that make placing international orders completely seamless and completely stress-free. However, some people mentioned experiencing occasional issues with order fulfillment, such as unexpected delivery schedule changes or receiving alternative item substitutions instead of their original choice. A few reviewers were dissatisfied when specific products required unexpected advance notice or when customer care communication fell short of their personal expectations.

What people talk about most

Delivery service

Consumers find delivery service to be professional, fast, and reliable. Reviewers frequently highlight that... See more

Product

Users describe positive interactions with product, consistently highlighting outstanding quality and fresh... See more

Service

Customers consistently note positive experiences with service, highlighting fast, reliable, and professional... See more

Order

Customers report a high level of satisfaction and delight with their order experience. Reviewers note that... See more

Customer service

People report positive experiences with customer service, noting great communication and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, from ordering to confirmation email of order right though to delivery and follow up email. My partner was delighted with the flowers, wrapping and service. Will definitely... See more

Company replied

Rated 5 out of 5 stars

The company were brilliant in every way, from the first order to the delivery and through out the process of the order keep you informed, and always give you professional care and advice.they deserve... See more

Company replied

Rated 5 out of 5 stars

Even without too much notice, the team ensured a beautiful bouquet delivered on-time for a friend’s wedding. The flowers were beautiful, healthy and they even went above and beyond to print off a long... See more

Company replied

Rated 5 out of 5 stars

My flowers were delivered to my wife in a neighboring town. They are beautiful and made her Valentine’s Day very special. I am 7400 miles away, I am so pleased with the entire experience of ordering... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market

Written by the company

Forever Florist Thailand is a family flower and gift shop based in Bangkok which we opened in 2003. We are arranging fresh flowers and gifts for delivery in Bangkok and all other provinces of Thailand 365 days a year with Free Delivery. We have fluent English and Thai language staff to assist you with your important gifting occasion, whether it's a birthday an anniversary or Valentine's Day, we are ready to help you. Please browse our website for a full range of flowers and gifts and be sure to watch our Youtube videos so you can see exactly how your flower arrangement will be prepared. Our Youtube page is Forever Florist Thailand. Please call, email or use our website LiveChat facility if you have any questions. We hope to serve you very soon.


Contact info

4.8

Excellent

TrustScore 5 out of 5

656 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(656)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Go-To for Floral Deliveries

Beautiful flowers, reliable service and customer care is responsive as well!

October 1, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Patiricia,

Thank you for your kind words and for taking the time to leave this review. We are delighted to hear you were pleased with our beautiful flowers, the reliable service and our responsive customer care personnel. I have shared your feedback with all of the relevant team.

We hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Forever Florest is always great!

Forever Florest is always great!! They deliver on time and excellent quality. I will us them every time.

September 23, 2025
Unprompted review
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Reply from Forever Florist Thailand

Dear Mr Blaul,

Thank you for your kind review. It's always a pleasure to serve you and we appreciate your feedback about our on time delivery and excellent quality. We look forward to serving you with another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Birthday present

Ordered flowers for my daughter’s birthday and they were even more beautiful than the description on website.The florist emailed to keep in touch with the delivery process. I would highly recommend this florist.

September 23, 2025
Unprompted review
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Reply from Forever Florist Thailand

Dear Bari Tannenbaum,

Thank you for taking the time to leave us a review here on Trustpilot. We are delighted to hear you and your daughter thought the flowers delivered were even more beautiful than described on our website, especially for her birthday. Thank you for the recommendation and we hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Very good communications .

Very good communications .. delivery in time ..

September 11, 2025
Unprompted review
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Reply from Forever Florist Thailand

Dear Christopher,

Thank you for taking the time to leave us a review. We are pleased to hear you were pleased with our very good communications and on time delivery.

We hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Brilliant customer service

What a fantastic customer experience, I placed an order from the United Kingdom for my daughter in Bangkok for her birthday. First of all I had to change the delivery date at very short notice and this was hassle free and very swiftly actioned. Secondly I had not given the correct details making it very difficult to deliver but this was again dealt with and overcome very quickly and I am pleased to say the fruit basket and balloon arrived on the day requested. As I live so far away it was important to me that my daughter received her surprise. She was delighted with it and has sent me a video of the gift. It’s filled with really fresh fruit, a beautiful basket and lovely pretty bow and a big balloon to top off my gift.
Thank you so much I am most grateful.
Regards
Kim

September 4, 2025
Unprompted review
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Reply from Forever Florist Thailand

Dear Mrs McKechnie,

Thank you on behalf of all the team for taking the time to share this wonderful review of our products and service. It has been our pleasure to serve you and that we could help create a beautiful surprise for your daughter. We are pleased to hear you were impressed with the fresh fruits, beautiful basket and the big balloon.

We look forward to serving you again next time.

Best wishes
Nittaya

Rated 5 out of 5 stars

Delivered on time

Delivered on time. Customers services were fast and realiable.

August 28, 2025
Unprompted review
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Reply from Forever Florist Thailand

Dear May Ann Leigh Besidillas,

Thank you for taking the time to share your experience of using our service here on Trustpilot. We are pleased to receive your feedback about of fast and reliable customer service along with on time delivery.

We hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 1 out of 5 stars

ordered a cake to deliver the same day.

ordered a cake to deliver the same day.
the status was on his way and suddenly i got the message that i have to order 3-4 days in advance because the person live in a remote area and if they can send flowers instead of the cake

update : We regret to inform you that due to the recipient's remote address, the cake you ordered must be pre-ordered 3-4 days in advance.

As an alternative, our team can deliver a beautiful flower arrangement tomorrow, August 27, 2025. We sincerely apologize for any inconvenience this may cause.

Please let us know if you would like to proceed with a flower arrangement as a replacement. You can view our available options below

So, there's no offer to wait 3 or 4 days, but instead, a bouquet of flowers was offered as an alternative, which would then be delivered on August 27th.
The delivery status was "preparing" last night, and this morning it was "on its way."
Until I received this email, which simply explained that it normally takes 3 or 4 days to deliver to this remote area... while a bouquet of flowers can be delivered to the same remote area within 24 hours.
What a strange world we live in!

August 26, 2025
Unprompted review
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Reply from Forever Florist Thailand

Dear Pietje,

Thank you for taking the time to leave a review. I would like to share our side of the story for this unfortunate situation.

We received your order for a Fruit Chocolate Cake for delivery same day to a remote village in Nakhon Phanom province, which is on the border area next to Laos. Please bare in mind that when it is evening in your European country, it is already morning here in Thailand due to time difference.

The delivery address of your recipient is 170kms (roundtrip) from the closest reliable bakery, which is in Nakhon Phanom city. Our flower shop network do not deliver cakes therefore we rely on bakeries to deliver cakes on our behalf and for this reason the delivery and availability is not the same for cakes as it is for flowers, when the delivery address is in a village 170kms round trip from the closest town.

We checked with multiple bakeries in this province (and neighbouring provinces) and unfortunately there was no option for your selected cake for same day delivery today. It would have to be ordered in advance. We notified you of the situation in the early afternoon (Thai time) and asked you if you would like us to order a cake for delivery in 3-4 days OR if you would like to switch to an alternative gift which was available.

You declined to accept the offer of an alternative gift and requested a refund. As you requested we provided you with a full and immediate refund.

We apologise that there are limitations for certain products in very remote villages for same day delivery. Wherever possible we always recommend customers place orders in advance when ordering to very remote villages and islands to avoid disappointment.

Please contact our customer services team should you have any further questions and we will be happy to assist you further.

Best wishes
Nittaya

Rated 5 out of 5 stars

Great experience

It is a great experience to deliver my love message to my wife with beautiful roses and cute bear. Thank you for the greatest service.

August 3, 2025
Unprompted review
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Reply from Forever Florist Thailand

Dear Mr Tse,

Thank you for your kind review of our services. We are delighted to hear you had a great experience and your wife enjoyed receiving the beautiful roses and cute bear. It was our pleasure to serve you and we hope to see you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Very quick delivery and responsive to questions

Very quick delivery and responsive to questions, they reached out and fixed an issue with the order straight away

July 21, 2025
Unprompted review
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Reply from Forever Florist Thailand

Dear Mr Mitchell,

Thank you for taking the time to leave us a review. We are always dedicated to overcoming any delivery issues and I am pleased we could resolve it promptly.

We appreciate you choosing our flower shop and we look forward to serving you again in the future.

Best wishes
Nittaya

Rated 5 out of 5 stars

Pleased with the quality of sevice

I was very pleased with the quality of the product and the timeliness and responsiveness of the service. Jill kept me updated and informed throughout the process. Great florist to deal with and I'd highly recommend them to anyone seeking value for money and a reliable service.

July 20, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Gavin,

Thank you for taking the time to share your wonderful feedback. We are delighted to hear you were very pleased with the quality, responsiveness and good value our service offers.

We hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Great service for 2nd time too

Great service for 2nd time too. Thanks FFT

July 20, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Aung Thu,

Thank you for returning to place another order with us, and for leaving us another great review too.

It's always a pleasure to serve you and we hope to see you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Thank you Forever Florist

Thank you Forever Florist. I have used your service twice. You are professional and helpful. You make it easy for me to use internationally, The flowers were lovely.

July 18, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Margaret,

Thank you for your continued support and for leaving us a review. We are pleased we can make the service easy for you to order internationally and that you have been happy with the flowers received.

We hope to see you for a third order soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Reliable and Beautiful

I had a wonderful experience ordering flowers from this florist. Even though there were some challenges with the delivery—my friend wasn’t responding at first—the team was incredibly persistent, communicative, and professional. They made multiple attempts and kept me updated every step of the way. Thanks to their dedication, my friend was eventually able to receive the flowers, which were absolutely beautiful and fresh. This meant so much to me, and I’m truly grateful they went above and beyond to make sure the delivery happened. I highly recommend them!

July 10, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Bruna,

Thank you for taking the time to leave us this wonderful review. We are always dedicated to ensure every order is delivered successfully, even if there are initial issues. We pride ourselves on delivering to difficult locations and we hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great communication with the team and very beautiful flowers delivered to a remote area within one day.

Thank you so much, I will be ordering here again

June 23, 2025
Unprompted review
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Reply from Forever Florist Thailand

Dear Mr Ramon,

Thank you for kindness in leaving this wonderful review. We are delighted to hear you were pleased with our communication and delivery to a remote area within a day and you were happy with the beautiful flowers received.

We look forward to serving you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Satisfying experience

The delivery address I gave them was not in the area they could deliver natural roses to. Jill came up with a great alternative, and 2 days later artificial roses and a teddy bear were delivered at my friend's restaurant. The roses looks very nice, not those cheap plastic ones. In the end the receiver is happier with these, as they will last much longer 😁
Thanks again for bringing up a great alternative, prompt delivery and a happy friend.❤️

June 5, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Christian,

We are pleased that we could arrange a gift delivery to your recipient's location on an outer island where fresh flowers were unavailable. It's great to hear that your recipient was impressed with the gift and is very happy. It's been a pleasure to serve you and I will pass your kind words to Jill who assisted you with your order.

We hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

First of all an amazing customer…

First of all an amazing customer service that will handle any issue, and after all the flowers are amazing..
Really high recommendation!

May 29, 2025
Unprompted review
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Reply from Forever Florist Thailand

Dear Ilay Kashi,

Thank you so much for giving us a really high recommendation for our amazing flowers and customer service. We appreciate your kindness in sharing your experience and we hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Website ordering was easy and lots of…

Website ordering was easy and lots of variety.
Customer service so forgiving if i forgot to add additional information.
Preparation of arrangement very quick and beautifullly presented.
Thank you,
Garry Davey - Australia.

May 21, 2025
Unprompted review
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Reply from Forever Florist Thailand

Dear Mr Davey,

Thank you for your kind words about our customer service team. It's our aim to make the experience as smooth as possible for all our customers. We are pleased you found our website easy to use with lots of variety and that you were happy with the beautiful presentation.

We hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

A Much Appreciated Service

I live in the United States and I have been using Forever Florist Thailand to send flowers to my Thai mother for a couple of years now. They are a reputable company with a really great selection of flowers and gifts. I am very thankful that this company is able to help me take the stress and worry out of gift giving in Thailand and make it a more enjoyable experience.

May 11, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Pattie,

Thank you for taking the time to leave us a wonderful review here on Trustpilot. It is always a pleasure to serve you and we are very pleased to hear we have been able to take the stress out of gift giving to Thailand from the United States. We appreciate your continued support over the years and we hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Ordering for the embassy

I ordered flowers to be delivered to a friend who’s stationed over seas at the US embassy. I don’t speak Thia and had to use google translate to use the website. It was easy to use and had no troubles. I didn’t realize my friend was out of town the day I picked for delivery so I got really worried as I didn’t know how to contact the shop. But to my surprise I had an email with in a day confirming my order. I responded to the email and they engaged with me right away. We were able to work through a date change via email. And they were delivered later in the week. The flowers are high quality and beautiful and it was a huge surprise to my friend that I was able to order and have flowers delivered to her from 8,000 miles away!!

April 20, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Customer,

Thank you for taking the time to share this fantastic review of our flowers and service. We are pleased that despite your recipient not being available on your preferred delivery date, we could still arrange the delivery at a time that was convenient for you both.

We are delighted to hear that you and your recipient thought our flowers were beautiful, high quality and in particular enjoyed the surprise especially from 8,000 miles away.

Thank you once again and we hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Great Services

Ordered the flowers the night before and they were delivered the next day. Great selection of flowers were available and prices were reasonable. Great service and would happily recommend again.

April 15, 2025
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Kevin,

Thank you for taking the time to share your experience using our service here on Trustpiliot. We are pleased to hear you liked our selection of flowers and that our prices are reasonable. It has been our pleasure to serve you and we hope to serve you again soon.

We appreciate your recommendation. Thank you.

Best wishes
Nittaya

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