Forum Fitness Center Reviews 

96
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I do love coming here to workout.. not to many people .. I've been coming here for years never had a problem. Very friendly amoshere... and statf.. I do agree on the use of cell phones in the pool ar... See more

Rated 4 out of 5 stars

Of the gym itself, it's a pleasure. I enjoy the equipment, the locker rooms are usually clean. There is a couple issues with the steam room , sometimes it does not hold temp. The only other issue is... See more

Company replied

Rated 2 out of 5 stars

Facility needs to be cleaner. Seen trash in locker rooms for 3 days in a row never touched. Some of front desk staff (female) do not even acknowledge guests, simply hand the clip board with assump... See more

Company replied

Rated 5 out of 5 stars

recommend to others---have many times!! Just wish you'd add the Sunday water class back into rotation. the only issue i have is with the kids being in the locker room, showering, in the saunas whi... See more

Company replied

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3.7

Average

TrustScore 3.5 out of 5

96 reviews

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3.7

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(96)

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Rated 3 out of 5 stars

It works

I like it, wish when they remodeled the group class room they didn't use carpet ....at least the locker room has tile now. I like the classes but the timing of them make it a challenge to make for me personally. The gym itself is nice fully equipped not the newest but completely satisfactory.

October 24, 2016
Unprompted review
Forum Fitness Center logo

Reply from Forum Fitness Center

Thanks for your review. After extensive review of what to put on our class studio floors we realized wood has some benefits but carpet seemed to be the best overall choice. It was a toss up when we asked for members opinions.

Rated 4 out of 5 stars

Great place

A nice place and good people good stuff and everything pretty good

October 22, 2016
Unprompted review
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Reply from Forum Fitness Center

Thanks for your review. We're working on improving on the pretty good.

Rated 5 out of 5 stars

Very friendly and professional

I have been a long time member of Forum Fitness Center, and this is by far the most friendliest and professional gym that I have attended.

October 21, 2016
Unprompted review
Rated 5 out of 5 stars

My happy place!

Gym has all the amenities and staff goes above and beyond to make you feel welcome.

October 21, 2016
Unprompted review
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Reply from Forum Fitness Center

Thanks for your excellent rating and review. We'll keep trying to keep our members happy.

Rated 5 out of 5 stars

keep up very well.

clean and neat friendly.

October 20, 2016
Unprompted review
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Reply from Forum Fitness Center

Thanks for your excellent rating.

Rated 4 out of 5 stars

Love the facility, just needs some cosmetic upkeep..

People are friendly..love the pool..sometimes the area just needs to be cleaner..shower and such..

October 20, 2016
Unprompted review
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Reply from Forum Fitness Center

Thank you for your review. As you can see we're doing more upgrades to the locker rooms and hopefully will be able to take care of those issues. We strive for 5......stars.

Rated 4 out of 5 stars

Great

I enjoy swimming and the hours that are available .....however the heat room in the locker room needs some work....I cannot get up to the top shelf and the shelf( bench??) is way to narrow.

October 20, 2016
Unprompted review
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Reply from Forum Fitness Center

Thank you for your review. I am aware of the bench situation in the sauna and it is definitely on our to do list. We'll do what we can to get a 5th star.

Rated 5 out of 5 stars

No intimidation!

Comfortable atmosphere

October 19, 2016
Unprompted review
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Reply from Forum Fitness Center

Thank you for your review. That's who we are.

Rated 5 out of 5 stars

Best Gym

I seriously and in love with this gym. The staff are helpful and friendly. The gym is very clean and they are currently updating areas. Never seems too crowded. Enough equipment to do everything I need when I go. Convenient hours. The classes are AMAZING and the membership prices are great. I am so glad I decided on the Forum instead of LA Fitness (nothing wrong with LA).

October 19, 2016
Unprompted review
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Reply from Forum Fitness Center

Thank you for your review. I'm glad we can meet all of your expectations and will strive to continue that goal.

Rated 3 out of 5 stars

service

not happy that classes are being canceled. Sunday water aerobics teacher is on a medical, but nothing has been done to replace her, even though one of the employees said he could teach the class. I have come to the gym about 4 times and found out that the class was canceled. Implementing the text notification helps, but doesn't change the fact that the classes are being canceled. We need Stacy back. There have been several comments that the gym just isn't running the same without her at the front desk and teaching the classes. She has the very best water aerobics class I have ever taken. I come here for mostly for the water aerobics and yoga stretch classes and am very disappointed they keep getting canceled. one comment about water aerobics-music is too loud and we can't hear the instructor's voice.

October 19, 2016
Unprompted review
Forum Fitness Center logo

Reply from Forum Fitness Center

Thank you for your review. I understand and appreciate your issues with recent class schedules. We are always looking for qualified class instructors but they are hard to come by. It's true that when Stacey was available she was able to cover a lot of the classes when other instructors couldn't make it but since the arrival of her new baby she understandably doesn't have as much time to offer. It's hard to find people with her dedication. Rest assured we are actively searching for new instructors to fill old spots and make new classes.

Rated 4 out of 5 stars

Nice play to go

I do like this gym a lot and they are continually making improvements. Just wish the hot tub would run longer than 8 minutes before you have to get out and push the start button.

October 19, 2016
Unprompted review
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Reply from Forum Fitness Center

Thank you for your review. Your concern with the hot tub will be taken into consideration.

Rated 5 out of 5 stars

awesome

recommend to others---have many times!! Just wish you'd add the Sunday water class back into rotation.

the only issue i have is with the kids being in the locker room, showering, in the saunas while us adult woman are dressing and using the facilities also. these kids do not need to see us in our towels, etc. one mom feeds her son while in the dry sauna. They should change in the rooms by the pool and simply walk thru the locker rooms to get to the front door.

October 19, 2016
Unprompted review
Forum Fitness Center logo

Reply from Forum Fitness Center

Thank you for your review. I understand your concerns with the swim class children and we give each parent a handout on how they should manage their children while in our adult facility. Unfortunately some parents don't know how to accomplish this discipline. Thank you for your patience.

Rated 5 out of 5 stars

Excellent!

Staff are very friendly, clean facilities, and amazing variety of classes.

October 19, 2016
Unprompted review
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Reply from Forum Fitness Center

Thank you for your review. I'm happy to hear our members are satisfied.

Rated 3 out of 5 stars

Needs renovation

Overall Great Gym! The pool and track area does need to be renovated and or updated.
Mostly the track.

October 19, 2016
Unprompted review
Forum Fitness Center logo

Reply from Forum Fitness Center

Thank you for your review. The 3 star rating concerns me though. I'd like to take care of any specific items you might have seen that we can make improvements on. Please respond with recommendations.

Rated 4 out of 5 stars

Good

Forum Fitness is a good gym, just wish spa was hotter, and wasn't down so much. Other than that it is a good place to work out.

October 19, 2016
Unprompted review
Forum Fitness Center logo

Reply from Forum Fitness Center

Thank you for your review. I understand the spa temperature issue. Some like it hot. We have struggled with this over time and have tried to make it so most people can enjoy it. Other than weekly maintenance we do our best to keep the water flowing.

Rated 3 out of 5 stars

Elevator for handicap

I have a bad knee an having to climb up stairs to get to a bike or treadmill is a problem for me there need to be a elevator for handicap members.

October 19, 2016
Unprompted review
Forum Fitness Center logo

Reply from Forum Fitness Center

Thank you for your review. I do understand your situation and will be looking into solutions in the future. Our goal is to raise those 3 stars.

Rated 5 out of 5 stars

Happy at The Forum

My husband and I love the atmosphere it's not intimidating like other gyms. The staff is friendly, helpful and knowledgeable. The machines,pool area as well as common areas are kept clean and well maintained. Glad we chose Forum Fitness

October 19, 2016
Unprompted review
Forum Fitness Center logo

Reply from Forum Fitness Center

Thank you for your review. I'm so happy to hear that we have accomplished for you what we set out to do for all our members.

Rated 4 out of 5 stars

Needs some work

The gym needs some work. When you enter the ladies locker room - there seems to be mold on the floor. There needs to be an up to date class listing with instructions on what the class is. I enjoy the Aqua classes but the music is toooooo loud and always the same. There needs to be a variety of music types for the variety of class participants. Also, as far as I know, there is no elevator or lift ramp. I would like to bring my brother to walk around the track with me but he uses a cane and is disabled. He would not be able to get up the stairs in order to work out.

October 19, 2016
Unprompted review
Forum Fitness Center logo

Reply from Forum Fitness Center

Thank you for your review. We have been aware of the issue in the locker room and have replaced the carpeted floors with tile to help eliminate that. We'll keep striving to raise your four star to a five star.

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