Fotospeed Reviews 

3,725
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the diverse photo papers and the extremely prompt, reliable delivery service that always arrives securely packaged. People also deeply appreciate the incredibly helpful technical support, expert advice, and guidance provided throughout the entire purchasing experience. Consumers consistently note that browsing items and downloading necessary printer profiles is remarkably straightforward and convenient. However, some people mentioned that shipping arrival times can occasionally feel frustratingly elongated compared to expectations. A few reviewers additionally noted minor difficulties regarding tracking links or receiving prompt email responses when questions arose.

What people talk about most

Product

Consumers find product to be positive, highlighting the extraordinary range of high-quality printing papers... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and efficient... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient experiences with prompt... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and finding the print finish... See more

Order

Users describe positive interactions with order, highlighting simple procedures and fast turnaround times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online video... See more

Company replied

Rated 5 out of 5 stars

I've only dealt with Fotospeed on a couple of occasions but each time I've received excellent service and my orders have arrived the next day. Can't fault the service and can't wait to start using the... See more

Company replied

Rated 5 out of 5 stars

Customer service is awesome… just this morning..after buying a canon 1100 last week and having a few issues…after Tim came back off holiday… he phoned me and put me right… great papers in tests… highl... See more

Company replied

Rated 5 out of 5 stars

Fotospeed provide first class products and services. Not only do they have a very diverse range of great papers, both their own and other well known providers, they also have numerous other produ... See more

Company replied



Company details

  1. Photo Shop

Written by the company

Fotospeed was established in 1989 with the intention of manufacturing and distributing the highest quality darkroom photo chemistry and paper with customer service second to none. Many years later Fotospeed still leads the market in darkroom and has added the very best in digital paper, inks, software and hardware. And don't forget we still pride ourselves on our customer service and technical support.

www.fotospeed.com

Written by the company

Fine Art Ink Jet
The Fotospeed award winning Fine Art Inkjet Papers have been specifically selected for their paper and image quality and are all 100% acid-free, making them ideal for Giclee printing. Fotospeed has been developing their Fine Art inkjet range for over 15 years. We are constantly reviewing the latest coating technologies to ensure our papers remain state of the art. Quality and consistency are key to Fotospeed and work to the highest QC in the industry. The papers perform excellently with Dye or Pigment Inks.
Photo Quality Paper
The Photo Quality inkjet papers are the heart and soul of the Fotospeed inkjet paper range. The range comprises of your day to day go to papers and includes Lustre, Gloss and Matt finishes. As with all Fotospeed inkjet papers they use the latest coating technologies to ensure the highest quality output in both colour and B&W. Over the years, the Photo Quality range has won multiple awards and guarantee sharp quality image output time after time.
Inkjet Canvas
Fotospeed Canvas - Helping create master pieces for over 15 years - isn't it time you created yours. The Fotospeed canvas range offers a wide range of products including polyester, poly-cotton and cotton as well as varying white points from bright white to natural white. Using the latest base materials and weave technology for the canvas and coating technology for the surface, the range offers beautiful image quality with a crack resistant surface. So, whether you are looking to create a contemporary piece or display fine art there is a product for you.
Darkroom
Fotospeed have been manufacturing Black & White Chemistry, Alternative Process, Toners and Dyes and Traditional Black & White papers for over 30 years. Our products are manufactured, bottled and packaged in our warehouses in the UK. They are used all over the world from here in the UK to as far field as Australia and Americas. Here at Fotospeed we are passionate about traditional darkroom processing, after all, that’s where we started back in the 1980's

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(3,725)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My go to supplier for my Printing…

My go to supplier for my Printing supplies fantastic service always 10 out of 10

April 29, 2026
Fotospeed logo

Reply from Fotospeed

Thank you for your review Roger, we really appreciate your great feedback.

Best wishes
Emma

Rated 5 out of 5 stars

Great service

I really enjoy Fotospeed stock of paper, it’s good quality, they have a great selection and delivery is always on point.

April 27, 2026
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Reply from Fotospeed

Thank you for the great feedback Luca, we really appreciate you taking the time to review us.

Best wishes
Emma

Rated 5 out of 5 stars

Quality paper

Speed of delivery, packing, paper quality

April 27, 2026
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Reply from Fotospeed

Thank you for the feedback Melville, it's very much appreciated.

Best wishes
Emma

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Packed with care. Thanks.

April 24, 2026
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Reply from Fotospeed

Thank you for taking the time to review us Tony, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Great service and a great team

Great service, great team, always speedy with deliveries and always happy to help with technical questions

March 27, 2026
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Reply from Fotospeed

Thanks for the great feedback Charles, it's always good to hear the team are being helpful.

Best wishes
Emma

Rated 5 out of 5 stars

Great Prints from Platinum Baryta 300

Quick delivery as usual, but more importantly this order has given me my first experience of Platinum Baryta 300 and if my early experience with it is sustained it will certainly be my favourite paper - I am quite thrilled with the prints I have got from it so far.

April 2, 2026
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Reply from Fotospeed

Thank you for taking the time to review us Ian, we are so pleased you are liking Platinum Baryta.

Best wishes
Emma

Rated 4 out of 5 stars

Usually very good

Usually very good, cooperative and friendly. It is a pity that sending out times appear to be more elongated than necessary'

March 25, 2026
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Reply from Fotospeed

Hi Robert,

Thank you for the feedback, unfortunately we have had some manufacturer hold up's which is why some orders are taking longer to be delivered, however the website will show that these items are out of stock but still available for order. The team should be contacting you in these instances with a timeline, please let us know if this is not happening.

Best wishes
Emma

Rated 5 out of 5 stars

Introduction to printing workshop…

The session was very good with a chance to try and use different papers and to learn how to set up the printer

March 25, 2026
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Reply from Fotospeed

Thasnk you for the review on our Academy day, we are so pleased that you enjoyed it.

Best wishes
Emma

Rated 5 out of 5 stars

Great customer service

Great customer service.
Ordered a new printer at the Photography Show and picked it up from site as this was more convienent for me than having it delivered.
The staff were friendly and helpful and I am really happy with my purchase.

March 27, 2026
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Reply from Fotospeed

Thank you for the great review Paul and we are so pleased that you are happy with the printer.

Best wishes
Emma

Rated 5 out of 5 stars

Speedy and efficient.

Greatly appreciate the speed at which my order was completed.

March 3, 2026
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Reply from Fotospeed

Thank you for the review Denise, It is very much appreciated.

Best wishes
Emma

Rated 5 out of 5 stars

Great job

Great job. Efficient and did what they were asked.

March 3, 2026
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Reply from Fotospeed

Thank you for taking the time to give us feedback Stephen, we very much appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Excellent customer service

Quick, efficient and exactly what I wanted. Thank you!

January 30, 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the review Charlie, we really appreciate you taking the time to give us feedback.

Best wishes
Emma

Rated 5 out of 5 stars

Suits me perfectly - quality, reliable product and great service

I have been buying all my photo paper from Fotospeed for several years now and currently have 12 different A3 papers. The service from Fotospeed is excellent and the paper arrived very quickly, well packed and presented via a prestige courier so there is never any question of damage in transit. Tim is always very accessible if I have a question too, so thhey have customer service well nailed down too.

February 22, 2026
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Reply from Fotospeed

Thank you for the review Richard, we really appreciate you taking the time to give us this great feedback.

Best wishes
Emma

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