Fotospeed Reviews 

3,725
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the diverse photo papers and the extremely prompt, reliable delivery service that always arrives securely packaged. People also deeply appreciate the incredibly helpful technical support, expert advice, and guidance provided throughout the entire purchasing experience. Consumers consistently note that browsing items and downloading necessary printer profiles is remarkably straightforward and convenient. However, some people mentioned that shipping arrival times can occasionally feel frustratingly elongated compared to expectations. A few reviewers additionally noted minor difficulties regarding tracking links or receiving prompt email responses when questions arose.

What people talk about most

Product

Consumers find product to be positive, highlighting the extraordinary range of high-quality printing papers... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and efficient... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient experiences with prompt... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and finding the print finish... See more

Order

Users describe positive interactions with order, highlighting simple procedures and fast turnaround times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online video... See more

Company replied

Rated 5 out of 5 stars

I've only dealt with Fotospeed on a couple of occasions but each time I've received excellent service and my orders have arrived the next day. Can't fault the service and can't wait to start using the... See more

Company replied

Rated 5 out of 5 stars

Customer service is awesome… just this morning..after buying a canon 1100 last week and having a few issues…after Tim came back off holiday… he phoned me and put me right… great papers in tests… highl... See more

Company replied

Rated 5 out of 5 stars

Fotospeed provide first class products and services. Not only do they have a very diverse range of great papers, both their own and other well known providers, they also have numerous other produ... See more

Company replied



Company details

  1. Photo Shop

Written by the company

Fotospeed was established in 1989 with the intention of manufacturing and distributing the highest quality darkroom photo chemistry and paper with customer service second to none. Many years later Fotospeed still leads the market in darkroom and has added the very best in digital paper, inks, software and hardware. And don't forget we still pride ourselves on our customer service and technical support.

www.fotospeed.com

Written by the company

Fine Art Ink Jet
The Fotospeed award winning Fine Art Inkjet Papers have been specifically selected for their paper and image quality and are all 100% acid-free, making them ideal for Giclee printing. Fotospeed has been developing their Fine Art inkjet range for over 15 years. We are constantly reviewing the latest coating technologies to ensure our papers remain state of the art. Quality and consistency are key to Fotospeed and work to the highest QC in the industry. The papers perform excellently with Dye or Pigment Inks.
Photo Quality Paper
The Photo Quality inkjet papers are the heart and soul of the Fotospeed inkjet paper range. The range comprises of your day to day go to papers and includes Lustre, Gloss and Matt finishes. As with all Fotospeed inkjet papers they use the latest coating technologies to ensure the highest quality output in both colour and B&W. Over the years, the Photo Quality range has won multiple awards and guarantee sharp quality image output time after time.
Inkjet Canvas
Fotospeed Canvas - Helping create master pieces for over 15 years - isn't it time you created yours. The Fotospeed canvas range offers a wide range of products including polyester, poly-cotton and cotton as well as varying white points from bright white to natural white. Using the latest base materials and weave technology for the canvas and coating technology for the surface, the range offers beautiful image quality with a crack resistant surface. So, whether you are looking to create a contemporary piece or display fine art there is a product for you.
Darkroom
Fotospeed have been manufacturing Black & White Chemistry, Alternative Process, Toners and Dyes and Traditional Black & White papers for over 30 years. Our products are manufactured, bottled and packaged in our warehouses in the UK. They are used all over the world from here in the UK to as far field as Australia and Americas. Here at Fotospeed we are passionate about traditional darkroom processing, after all, that’s where we started back in the 1980's

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(3,725)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Fotospeed paper is so of the best…

The Fotospeed paper is so of the best in the world. I did a series of images for a customer who had them in their sunny shop window for years. Using the right dye/pigments with the right paper just works.

May 26, 2026
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Reply from Fotospeed

Thank you for the great review John, this is such good feedback and we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Great Supplier

Good price, well packaged and with quick delivery

April 25, 2026
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Reply from Fotospeed

Thank you for the review Harry, we appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Excellent day of B&W photography & Printing

Excellent day of B&W photography, printing and book making, thanks you Paul Sanders @discover_still and Tim Jones from Fotospeed for a great day

May 14, 2026
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Reply from Fotospeed

Thank you for the review Chris, we are so pleased that you enjoyed the day and I will pass your feedback on to Paul and Tim.

Best wishes
Emma

Rated 5 out of 5 stars

product exactly as described

product exactly as described, reasonable pricing and the packaging made sure it was delivery proof which was my main worry!

April 30, 2026
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Reply from Fotospeed

Thank you for taking the time to give us feedback Frederick, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Outstanding customer service …

I gave them 5stars as the customer service team are so helpful and understanding if you have a problem. They pull out all the stops so that they can help you, I will most definitely be using them from now on.

May 1, 2026
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Reply from Fotospeed

Thank you for the great review Gordon, we really appreciate you taking the time to give us the feedback.

Best wishes
Emma

Rated 5 out of 5 stars

simple to order

simple to order, good communication and service, top product

April 27, 2026
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Reply from Fotospeed

Thank you for taking the time to review us Ian, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

no problems

no problems, efficient service

May 3, 2026
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Reply from Fotospeed

Thank you for the feedback John, it's very much appreciated.

Best wishes
Emma

Rated 5 out of 5 stars

Extremely helpful customer service…

Extremely helpful customer service about choosing a paper selection for a new printer. Product arrived within 2 days of my online order. I couldn’t be happier.

April 25, 2026
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Reply from Fotospeed

Thank you fore the great review, we are so pleased that you are happy with the service and advice.

Best wishes
Emma

Rated 5 out of 5 stars

Excellent service from Fotospeed once…

Excellent service from Fotospeed once again, everything was well packed and arrived undamaged.

April 25, 2026
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Reply from Fotospeed

Thank you for the feedback Rob, we really appreciate you taking the time to review us.

Best wishes
Emma

Rated 5 out of 5 stars

Brilliant company..

Brilliant company... always delivers on all fronts !

April 30, 2026
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Reply from Fotospeed

Thank you for your review Ursula, we really appreciate your great feedback.

Best wishes
Emma

Rated 5 out of 5 stars

Fotospeed has the foresight to provide…

Fotospeed has the foresight to provide an academy for in depth understanding of fine art printing. Excellent delivery of content and chance to try out range of quality products.

May 1, 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the great review Andy, we really appreciate it and are glad you enjoyed the Academy.

Best wishes
Emma

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