Fotospeed Reviews 

3,725
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the diverse photo papers and the extremely prompt, reliable delivery service that always arrives securely packaged. People also deeply appreciate the incredibly helpful technical support, expert advice, and guidance provided throughout the entire purchasing experience. Consumers consistently note that browsing items and downloading necessary printer profiles is remarkably straightforward and convenient. However, some people mentioned that shipping arrival times can occasionally feel frustratingly elongated compared to expectations. A few reviewers additionally noted minor difficulties regarding tracking links or receiving prompt email responses when questions arose.

What people talk about most

Product

Consumers find product to be positive, highlighting the extraordinary range of high-quality printing papers... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and efficient... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient experiences with prompt... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and finding the print finish... See more

Order

Users describe positive interactions with order, highlighting simple procedures and fast turnaround times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online video... See more

Company replied

Rated 5 out of 5 stars

I've only dealt with Fotospeed on a couple of occasions but each time I've received excellent service and my orders have arrived the next day. Can't fault the service and can't wait to start using the... See more

Company replied

Rated 5 out of 5 stars

Customer service is awesome… just this morning..after buying a canon 1100 last week and having a few issues…after Tim came back off holiday… he phoned me and put me right… great papers in tests… highl... See more

Company replied

Rated 5 out of 5 stars

Fotospeed provide first class products and services. Not only do they have a very diverse range of great papers, both their own and other well known providers, they also have numerous other produ... See more

Company replied



Company details

  1. Photo Shop

Written by the company

Fotospeed was established in 1989 with the intention of manufacturing and distributing the highest quality darkroom photo chemistry and paper with customer service second to none. Many years later Fotospeed still leads the market in darkroom and has added the very best in digital paper, inks, software and hardware. And don't forget we still pride ourselves on our customer service and technical support.

www.fotospeed.com

Written by the company

Fine Art Ink Jet
The Fotospeed award winning Fine Art Inkjet Papers have been specifically selected for their paper and image quality and are all 100% acid-free, making them ideal for Giclee printing. Fotospeed has been developing their Fine Art inkjet range for over 15 years. We are constantly reviewing the latest coating technologies to ensure our papers remain state of the art. Quality and consistency are key to Fotospeed and work to the highest QC in the industry. The papers perform excellently with Dye or Pigment Inks.
Photo Quality Paper
The Photo Quality inkjet papers are the heart and soul of the Fotospeed inkjet paper range. The range comprises of your day to day go to papers and includes Lustre, Gloss and Matt finishes. As with all Fotospeed inkjet papers they use the latest coating technologies to ensure the highest quality output in both colour and B&W. Over the years, the Photo Quality range has won multiple awards and guarantee sharp quality image output time after time.
Inkjet Canvas
Fotospeed Canvas - Helping create master pieces for over 15 years - isn't it time you created yours. The Fotospeed canvas range offers a wide range of products including polyester, poly-cotton and cotton as well as varying white points from bright white to natural white. Using the latest base materials and weave technology for the canvas and coating technology for the surface, the range offers beautiful image quality with a crack resistant surface. So, whether you are looking to create a contemporary piece or display fine art there is a product for you.
Darkroom
Fotospeed have been manufacturing Black & White Chemistry, Alternative Process, Toners and Dyes and Traditional Black & White papers for over 30 years. Our products are manufactured, bottled and packaged in our warehouses in the UK. They are used all over the world from here in the UK to as far field as Australia and Americas. Here at Fotospeed we are passionate about traditional darkroom processing, after all, that’s where we started back in the 1980's

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(3,725)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all round!

The test of a good supplier is how effectively it responds when things go wrong. In this regard Fotospeed is exemplary. It was no fault of theirs that a printer they supplied was dead on arrival but they managed to have it collected the next day and very promptly supplied an alternative. Excellent communications. Excellent all round.

August 5, 2026
Rated 5 out of 5 stars

Great communication

Very good communication and advice throughout the buying process and regular delivery information. I can’t comment on the printer as it has not been set up yet.

August 3, 2026
Fotospeed logo

Reply from Fotospeed

Thank you for taking the time to give us feedback Helen, it is very much appreciated.

Best wishes
Emma

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering. Fast efficient service and delivery. Genuine willingness to help with problems which instils confidence in the company and staff.

July 28, 2026
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Reply from Fotospeed

Thank you for taking the time to review us Ian, we really appreciate your kind feedback.

Best wishes
Emma

Rated 5 out of 5 stars

High quality paper

High quality paper, speedy delivery. Goods well packed

August 4, 2026
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Reply from Fotospeed

Hi Teresa, thank you so much for the great feedback. We really appreciate you taking the time to review us.

Best wishes
Emma

Rated 5 out of 5 stars

Good experience

Good price, safe fast delivery, quality print papers

July 28, 2026
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Reply from Fotospeed

Thank you for taking the time to review us Lorraine, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

I have bought papers from Fotospeed…

I have bought papers from Fotospeed many times. Easy to order, easy to download paper profiles and fast turnaround. Only complaint is the shipping costs are a little high.

August 4, 2026
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Reply from Fotospeed

Thank you for the review Simon, and we really appreciate you taking the time to give us feedback.

Best wishes
Emma

Rated 5 out of 5 stars

Customer service is awesome… just this…

Customer service is awesome… just this morning..after buying a canon 1100 last week and having a few issues…after Tim came back off holiday… he phoned me and put me right… great papers in tests… highly recommended 👍

July 28, 2026
Fotospeed logo

Reply from Fotospeed

Thank you for taking the time to review us Guy, we really appreciate your feedback and are so pleased that Tim was able to help.

Best wishes
Emma

Rated 5 out of 5 stars

Great to deal with

I've only dealt with Fotospeed on a couple of occasions but each time I've received excellent service and my orders have arrived the next day. Can't fault the service and can't wait to start using the A2 PF Lustre 275 I've just taken delivery of.

August 4, 2026
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Reply from Fotospeed

Thank you so much for the great feedback Steve. We really appreciate you taking the time to review us and hope you enjoy printing with PF Lustre 275.

Best wishes
Emma

Rated 5 out of 5 stars

Incredibly fast delivery and…

Incredibly fast delivery and outstanding product support.

August 3, 2026
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Reply from Fotospeed

Thank you for taking the time to write us a review Alan, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Super fast processing and delivery

Super fast processing and delivery, very impressed as someone who is used to Amazon prime 🤣

August 3, 2026
Fotospeed logo

Reply from Fotospeed

Thanks for the great review Abbey, we really appreciate your feedback which did make us chuckle.

Best wishes
Emma

Rated 5 out of 5 stars

Great support from technical and sales staff.

Great support from technical staff with printer profiles and from sales staff. Really really helpful.
Very very happy with help I received.
Ten out of ten

July 31, 2026
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Reply from Fotospeed

Hi Mr Cooke, thank you so much for the great feedback. We really appreciate you taking the time to review us.

Best wishes
Emma

Rated 5 out of 5 stars

Love the developer,super fast…

Love the developer,super fast shipping....

Bring back the lith developer please!!!!

July 28, 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the review Stuart, we really appreciate you taking the time to give us feedback. Unfortunately the chemicals used in the production of Lith Developer are no longer available.

Best wishes
Emma

Rated 5 out of 5 stars

Great service overall.

Great service overall. Communication, speed of service and value for money, very happy.
Thank you.

July 6, 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the kind review Stephen, we really appreciate you taking the time to give us feedback.

Best wishes
Emma

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