Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online video... See more
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Fotospeed was established in 1989 with the intention of manufacturing and distributing the highest quality darkroom photo chemistry and paper with customer service second to none. Many years later Fotospeed still leads the market in darkroom and has added the very best in digital paper, inks, software and hardware. And don't forget we still pride ourselves on our customer service and technical support.
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Jay House Fotospeed, Lower Beversbrook Ind. Est., Redman Road, Calne, SN11 9PL, Wiltshire, United Kingdom
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As always, simple ordering, quick delivery and super quality products.

Reply from Fotospeed
Very knowledgeable and friendy customer service. Quality and variety of paper seems very good indeed and the ability to get free ICC profiles for them is a huge bonus. Highly recommended for serious photography enthusiasts.

Reply from Fotospeed
Good service. I was buying pre cut Hahnemuhle paper which was in short supply.
It as back ordered.
I had to case up up progress.
Eventually I settled for roll paper to make up shortfall.
It would be 5 stars 🌟 if I hadn’t had to chase up so much.
Good result & I’ll definitely be ordering again.

Reply from Fotospeed

Reply from Fotospeed
Lots of advice on what printer to choose with the added option to attend a 1 day course on how to use my purchase.

Reply from Fotospeed
I was really impressed with the customer service I received when I phoned to enquire about the process of opening an account. I didn't catch the name of the lady I spoke to, but she was incredibly helpful and advised me on the best way to proceed. I purchased an A3 test pack to begin my journey with Fotospeed papers, and have been incredibly impressed with the quality so far, particularly the Cotton Etching 310gsm and the Matte Ultra 240.

Reply from Fotospeed
The Lustre 310 is really an excellent paper on the 310. I have no hesitation in recommending it. Quality of print finish is outstanding.

Reply from Fotospeed
excellent service - photo papers delivered safely and on time
have already used 3 of the papers and impressed++

Reply from Fotospeed

Reply from Fotospeed
Clear, factual and on target friendly information without the sales pitch. I really like Tim's approach.
Would give 10 stars.

Reply from Fotospeed
I use Fotospeed regularly and as usual the service and product is excellent. Highly recommended.

Reply from Fotospeed

Reply from Fotospeed

Reply from Fotospeed

Reply from Fotospeed
It is easy to choose a supplier based on price alone, and I think many of us naturally look for the best deal first. But it is only when you really need help that you find out what a company is actually like to deal with — and that is where Fotospeed truly stood out.
From my own experience, the customer service was excellent. They did not just do the minimum; they went above and beyond to help, kept things straightforward, and made me feel that my issue genuinely mattered. That kind of service is not always easy to find, and it made a real difference.
I would happily recommend them to anyone. Good prices are always welcome, but great customer service is what makes you want to return and recommend a business to others. Thank you for such a positive experience.
A special thank you to the Fotospeed team for turning what could have been a frustrating situation into such a positive experience. It is the kind of service that leaves a lasting impression.
Paul D

Reply from Fotospeed
Knowledgeable people, quick service and reasonable prices. Full marks.

Reply from Fotospeed
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