I recently brought a house with fox and sons, in the beginning I was really happy with the service but soon realised it was a lot of sales for themselves. My house was beautiful and sold itse... See more
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Connells Group is one of the largest, most successful and most profitable high street estate agency and property services providers in the UK. Founded in 1864 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning and auctions. Alongside the Connells brand, the Group trades under other well-known and trusted local names including Allen & Harris, Ashley Adams, Atkinson Stilgoe, Bagshaws Residential, Barnard Marcus, Barnfields, Brown & Merry, Burchell Edwards, Fox & Sons, Gascoigne Halman, Hurfords, Jones & Chapman, Knight Partnership, Manners & Harrison, Pattison Lane, Paul Dubberley, Peter Alan, Roger Platt, Rook Matthews Sayer, Sequence, Sharman Quinney, Shipways, Swetenhams and William H Brown. Our branches cover most of the UK. Connells Group works with some of the UK’s leading organisations and institutions on property and land acquisition and disposal, asset management, mortgage sales and distribution, corporate lettings, auctions, conveyancing and surveying. Corporate clients benefit from the Group’s broad range of award-winning services and depth of experience and expertise.
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United Kingdom
- www.fox-and-sons.co.uk
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I have been working with Danny over the…
I have been working with Danny over the past few months to secure a shared ownership scheme. Getting a mortgage is one of the biggest purchases in life and is known to be a very stressful process. Danny has been very transparent and supportive throughout the whole process. Brilliant communication from him and all other members of the branch when needed. Thank you!!
Friendly and prefessional
I have been using the services of Fox and sons for a short time and find the staff to be very friendly and helpful.
Sometimes it is hard to get hold of someone as it is a small team but always get back to me eventually.
Fox & Sons - Saltash
Big thanks to Kate and Tom who promptly found us tenants for our property. Everything went smoothly from start to finish. Many thanks
I can’t recommend fox and sons…
I can’t recommend fox and sons Eastbourne highly enough.
The Manager Stephen was excellent when it came to the sale of our property in Percival Road.
We had three agents out to value our home and we felt fox and sons had our best interest’s at heart and we were proved right.
He understood our current financial situation and helped us find a great buyer but also find our new home in Arundel
Road.
Thankyou so much for everything.
Pauline and Richard
Big thanks to Dan and his team in…
Big thanks to Dan and his team in Weymouth who made our purchase happen before xmas. Tireless effort from Dan to keep the whole chain going. Well done.
Sale went OK deposit handling inept…
Purchase went OK-ish although took nearly 7 months for a simple case. They found tenants quick enough, and took their deposit. Getting this custodial deposit transferred to my TDS account a nightmare, 15 work days after advising them of details needed for the transfer (and 34days after taking the deposit), their "accounts team" demand the same TDS information and tenant/property address information they already have. 18 days later I'm still trying to get this done (Portsmouth). Finally Fox & sons have apologised, and admitted their staff needed further training. They eventually provided details of the secure placement of the tenants deposit, and have given a £100 compensation. This is of course scant compensation for the hours of work caused to me, the anxiety I've suffered, and ineptitude shown by their staff
Fox and Sons Polegate
Fox and Sons Polegate gave an excellent service. Always ready to answer any questions related to our purchase. They could not have been more helpful. First class service. They were always friendly and polite we could not fault them.
Fox and Sons Hove - No Integrity
Avoid Fox and Sons, Hove branch. They have very little integrity. After we removed their instructions, they sent a 'sour grapes' bill for something they had offered to pay for. Paying is not the problem if it was rightfully billed, but when we asked for an explanation of the invoice, none was provided just continued harassment for payment. Very poor form, wasting both my time and theirs for what appears to be a petty revenge for leaving them.
Once the initial sales patter had been executed, they also exhibited a lack lustre standard of service, providing no updates or feedback, interactions with some even felt slightly rude and offhand.
Experiences with other Hove agents, so far 10 times better.
Sale of my property
Today i completed on the sale of my property selling through Fox and Sons Crawley branch. I would like to thank all the staff at the branch for their support through the process and helping me to secure the sale within weeks of the property going on the Market. Abigail have been amazing keeping me informed and answering all of my questions i would definitely recommend Fox and Sons Crawley for selling your property.
I've just completed a complex purchase…
I've just completed a complex purchase through Fox & Sons Rottingdean, and could not be happier with the service. Alex in particular was conscientious about keeping me up-to-date throughout, and reassured the vendors that the finance would come through in time for their own purchase deadline. The other staff, in particular Alison, were warm and very helpful. And when I got the keys yesterday, it was very touching to find the vendors had left me a lovely card wishing me happiness in the flat, and two bottles of wine to celebrate!
Thanks, Alex, you were ace!
Very good service
My sister and I sold our late parents house through the Polegate office. Good communication with regular updates and were easy to contact.would highly recommend.
All the team at Fox and Sons…
All the team at Fox and Sons Eastbourne, I found to be excellent. Their support, speed of action, professionalism and care, made my experience, a very positive one and I'd highly recommend.
12 out of 10.Steven Rogers met us in…
12 out of 10.Steven Rogers met us in his office and heard out need to downsize our property to help our finances He and his team were very professional,friendly and good at their jobs both in selling our property and showing us exactly the property we need
Quality traditional service
Traditional service: friendly and professional. No hesitation in recommending their services.
Awaiting response from formal complaint
I would kindly suggest that the Yeovil branch please respond to my formal resolver complaint.
Everyone was extremely friendly and…
Everyone was extremely friendly and helpful throughout the whole letting process. They kept us updated all of the time. Would recommend
Thank you.
I must say a big thank you to the…
I must say a big thank you to the Southampton Bitterne Lettings team Katie & Abbey for all their help and advice.Fox & Sons are very lucky to have such capable staff and I would not hesitate to recommend them both. I would say the very best there is and makes being a landlord very straightforward. Our kindest Regards to you from Richard & Jan
Awful mortgage advising service
Booked an appointment with one of their mortgage advisers, a lot of info i did not need to know that the company has x branches and have done x money on mortgages, just to be cancel on the second appointment. Got back to me after 4months saying he would help me that time, after a couple exchanges no more correspondence ive no idea whats going on. Meanwhile was contacted by another mortgage adviser she said to give her a change she’s different from her colleague. First appointment same things, second appointment a no show. Whats wrong with you people? Unbelievable. At least have the decency to cancel the appointment, i got out of work for the appointment waited 1h, even emailed and nothing.

Reply from Fox And-sons
Friendly and Helpful
We would like to say a massive thankyou to Chris Stockill from Southampton Bitterne Area. This being our first time buying a house and being new to the procedures.
Chris helped every step of the way answering any questions very quickly.
Would recommend his friendly service.
Jony & Glenn
Plymouth Branch
Plymouth Branch - I would give 0 stars if i could, they have no respect of privacy, they just give your key out to people who let themselves into your place without any warning.
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