Really helpful and amenable movers. Helped us greatly from start to finish. Well organised and easy system to navigate from quote to payment. Small improvement suggestion might be more handholding... See more
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The removal men, Sean & Gareth, rang me to let me know when they would arrive & they arrived on time. They worked quickly to get all my belongings on their van & to off load it all at my new home. I... See more
From the moment I met Keith at the house for the initial survey till the time the removal lorry drove away it's been a hassle free experience. Highly professional , hard working , organised. I can... See more
Company replied
Excellent customer care from the initial contact to the final unloading. Despite several date changes we were always reassured of a 3 day slot. The team were fantastic, polite, respectful,kept us ful... See more
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Company details
About Fox Group (Moving and Storage) Ltd - Cardiff
Written by the company
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Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Contact info
Pentland Close, Llanishen, CF14 5DJ, Cardiff, Cardiff, United Kingdom
- 029 2075 0967
Fox Group (Moving & Storage) Ltd
4.6
Excellent
101 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Eddie, for your feedback. We’re pleased to hear that all your enquiries were answered and that the team could help. We appreciate you taking the time to share your experience. 😊
Today’s move for mum aged 97
Gareth and Kieran moved mum who is 97 today, they were fantastic. Friendly, efficient, respectful and courteous. Well done Fox. Great job! Would recommend you to anyone.
February 25, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Hi Colin,
Thank you for your lovely feedback. We’re so pleased to hear that Gareth and Kieran looked after your mum so well on moving day.
Moving at any age can be a big occasion, and it’s wonderful to know they were friendly, efficient, respectful and courteous throughout. We’ll be sure to pass your kind comments on to them, it will mean a great deal.
We really appreciate the recommendation and are glad we could help make the day go smoothly.
The guys were amazing
The guys were amazing, did a fabulous job. Correspondence was easy and efficient, turned up on time and some of the hardest working men I have ever seen, they didn't stop. All in all, the move was very smooth and very professional. Thank you for making an already stressful day a lot easier for us.
February 9, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you so much for taking the time to share your experience! We truly appreciate your continued trust in Fox Group and are grateful to have assisted with two of your moves. It means a great deal to know you’d choose us again, and we’d be happy to help anytime in the future.
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Dominic. We’re pleased to hear you were happy with the service and appreciate you taking the time to leave a review.
Everyone I dealt with has been really…
Everyone I dealt with has been really helpful.
The removal boys were very polite and caried out the job in a respectful way.
January 20, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Andrea. We are delighted to hear that everyone you dealt with was helpful and that the removal team were polite and carried out the job in a respectful way. Your kind feedback means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Wonderful service
Wonderful service. The lorry arrived exactly on time. The two men James and Dem worked their way through each room methodically. There were a few problems with our sellers removers but Foxes sorted it out and all went well.
Nothing has been damaged or broken. I would recommend Foxes to everyone. Excellent service.
January 9, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Linda. We are delighted to hear that the service was wonderful and that the lorry arrived exactly on time. It is great to know that James and Dan worked methodically through each room and helped resolve the issues with the sellers’ removers so everything ran smoothly. We are pleased that nothing was damaged or broken and truly appreciate your recommendation. Thank you for choosing Fox Moving and Storage.
Would recommend
Professional, friendly, efficient and easy to contact. Would recommend.
January 5, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Kirsty. We are pleased to hear that you found the service professional, friendly and efficient, and that it was easy to stay in contact with us. Your recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Fantastic experience
Super professional and friendly service, would highly recommend. Quote was sent across very quickly too. Thank you.
December 19, 2025
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Sophie. We are delighted to hear that you found the service super professional and friendly and that the quote was provided quickly. Your recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.
The packing was good
The packing was good, very polite people. The only disappointment was they came 1 and half hour late. Other than that everything was great.
December 16, 2025
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Gorey. We are pleased to hear that you were happy with the packing and found the team polite and professional. We do apologise for the late arrival on the day. Unfortunately the crew were delayed due to heavy traffic and diversions following a significant road traffic collision on the M4, which was beyond our control. We appreciate your understanding and are glad that aside from the delay everything else went well. Thank you for choosing Fox Moving and Storage.
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Julie. We are pleased to hear that you were happy with the service and found the team a great help. Your feedback is much appreciated, and we are glad you chose Fox.
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you for your feedback. We are pleased to hear that the removal team were polite and efficient. Your comments are much appreciated, and we are glad you chose Fox Moving and Storage.
Very efficient
Very efficient. The boys did so well with the challenge of very heavy marble furniture. We have used the company before and would recommend.
December 3, 2025
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Victoria. We are very pleased to hear that you found the service efficient and that the team handled your heavy marble furniture so well. It is great to know that you have used us before and continue to recommend our services. Your feedback means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Your staff
Your staff, John,Rhys and team work so hard to help us, they are a credit to your company.
November 21, 2025
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Philip. We are very pleased to hear that John, Rhys and the team worked so hard to support you. It is wonderful to know that they made such a positive impression and that you see them as a credit to the company. Your feedback is greatly appreciated, and we are glad you chose Fox Moving and Storage.
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Daphne. We are so pleased to hear that you found the team helpful, friendly, efficient and careful. Your kind words mean a great deal to us, and we are very glad you chose Fox Moving and Storage.
This is the forth time .
This is the forth time we have used Fox Moving and Storage . Twice in the Netherlands and Twice in UK.
We were fully supported from survey in Pembrokeshire through to unloading in
Lancashire. Special mention for Keith, Sean and Gareth for their support and professionalism.
A job well done!!
October 31, 2025
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Phil. We are delighted to hear that you have chosen Fox Moving and Storage several times both in the Netherlands and the UK, and that your most recent move went so smoothly. It is wonderful to know that Keith, Sean and Gareth provided such professional support from start to finish. Your continued trust and kind words mean a great deal to us, and we truly appreciate your loyalty.
Stressless and smooth move
Stressless and smooth move.
Professional an pleasant staff
Excellent. Highly recommend
October 14, 2025
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Nia. We are delighted to hear that your move was stress free and smooth, and that you found our team professional and pleasant throughout. Your kind words and high recommendation mean a great deal to us. Thank you for choosing Fox Moving and Storage.
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Kerry. We’re so pleased to hear that you were happy with the service and would recommend us so highly. Your feedback means a great deal to us, and we appreciate you choosing Fox Moving and Storage.
worked hard and very helpful
the men were very helpful and worked hard. however there is some minor damage to 3 of pieces of furniture. A white top also went missing, I can only assume it fell off the hanger and into the box the removal men used.
October 13, 2025
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you for your feedback, Mrs Burr. We’re pleased to hear that you found the team helpful and hardworking, though we’re very sorry to learn about the minor damage and the missing item. This isn’t the experience we aim to provide, and we’d like to look into this further for you. If you haven’t already, please contact your move coordinator or our customer service team so we can investigate and resolve the matter as quickly as possible. Thank you again for choosing Fox Moving and Storage and for bringing this to our attention.
Always provide a top service
Knowledgeable staff who are helpful and friendly. They always go above and beyond to ensure they provide a top service!
October 8, 2025
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you, Rob. We’re delighted to hear that you found our team knowledgeable, friendly and always willing to go above and beyond to provide a top level of service. Your feedback means a great deal to us, and we’re very grateful you chose Fox Moving and Storage.
Efficient Staff
The company has excellent staff. Very professional punctual and nothing was too much trouble for them from start to finish.
They work hard and are very polite & happy !
Good team work & great workersx
October 7, 2025
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Cardiff
Thank you once again, Mrs Subbu. We’re so pleased to hear your kind words about our staff and that you found them professional, punctual and willing to go the extra mile. It’s wonderful to know the team’s hard work, positivity and teamwork stood out. Your feedback means a great deal to us, and we appreciate you choosing Fox Moving and Storage.
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