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Fox Group (Moving and Storage) Ltd Reviews 315

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, making the moving process much less stressful. Many people highlight the exceptional service, noting that the teams go above and beyond, handling belongings with great care and providing excellent support from start to finish. The overall user experience is frequently described as smooth, easy, and reassuring. However, some customers experienced issues with the delivery service, including discrepancies in delivered items, damage, or breakage upon arrival. A few people also mentioned concerns about the packing quality, and some were dissatisfied with aspects of the insurance process or encountered unforeseen additional costs.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Clients share positive opinions on service, consistently praising the efficiency, professionalism, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the... See more

User experience

Reviewers consistently report positive feedback about their user experience. Customers describe the... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers report issues with poor packing, leading to... See more

Based on these reviews

Rated 5 out of 5 stars

We have used Fox Removals and Self storage for number of years now to assist with many large renovations projects (and sometimes the smaller ones too) that we undertake. They will coordinate the sa... See more

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Rated 5 out of 5 stars

I had a great experience with Fox Removals. The team was fast, efficient, and extremely friendly throughout the entire process. They arrived right on time and handled everything with professionalism... See more

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Rated 5 out of 5 stars

The 3 guys from Wales who managed our move were very helpful, all our furniture was packed into the removal van , transported and unloaded into the right rooms in good time with no damage. The move w... See more

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Rated 5 out of 5 stars

No fuss. Good advice and very supportive as undertaking not just a house move but relocating to a completely new area as a widow. Fox Group even transported my car. Nothing was too much trouble fo... See more

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Rated 5 out of 5 stars

From start to finish the service provided by Fox removals was outstanding .The whole team were very professional and we were kept informed every step of the way .Rob ,Brian and Daryl were amazing duri... See more

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Rated 5 out of 5 stars

So very impressed with the service received throughout the process. The Team are very professional and incredibly hard-working. Moving home can be stressful enough but they all really did take some of... See more

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Rated 5 out of 5 stars

From the first time I contacted Leighton at Fox, I found him absolute star. It was a pleasure dealing with someone who epitomised excellent customer service, nothing was too much trouble for him. H... See more

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Rated 5 out of 5 stars

Fox were fantastic for my house move, from the surveyor visit to the day itself. They were highly professional and extremely efficient - they packed the entire contents of my house in to a lorry in... See more

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Rated 5 out of 5 stars

We had the Fox team help with our packing and move to China, and they were fantastic! Everyone was friendly, straightforward, and genuinely cared about how our things were packed and logged. The whole... See more

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Rated 5 out of 5 stars

Fox made our removal experience as trouble and stress free as possible. It was the first time we had used a company to pack as well as move us and didn't know quite what to expect Katherine... See more

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Rated 4 out of 5 stars

The guys were fantastic. They worked really hard to keep our things dry as it was raining on both days. Unfortunately, there was a communication issue with the office. Which was quickly resolved.... See more

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Rated 5 out of 5 stars

Tom and his colleagues were very friendly and professional and easy to talk to. They made us feel confident that everything will get to us in good shape at the other end of the move. Despite pressures... See more

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Rated 5 out of 5 stars

I had a very good experience with my move. The company communicated well leading up to the move. The lorry arrived on time. The removal crew were very polite and during the packing they checked in wit... See more

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Rated 5 out of 5 stars

Brilliant service from start to finish. The survey was carried out the day after the request was submitted. Booked in for the following week. Turned up on time, got straight to work, carpets covered... See more

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Rated 1 out of 5 stars

We moved abroad and had all our goods packed and stored for a year. On delivery we found a number of items missing, damaged and broken. We paid for special packing for fragile items which was not pr... See more

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Rated 5 out of 5 stars

Wonderful service. The lorry arrived exactly on time. The two men James and Dem worked their way through each room methodically. There were a few problems with our sellers removers but Foxes sorted i... See more

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Rated 5 out of 5 stars

From start to finish, everything that was promised was taken care of to an exceptionally high standard, easing the stress of moving from South Wales to Scotland. The team of staff who packed my per... See more

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Rated 5 out of 5 stars

I had a fantastic experience with Fox Moving! I was moving out and into a new house on the same day, and the team showed up early, handled everything with great care, and made sure not to leave any... See more

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Rated 4 out of 5 stars

The removal team arrived on time, packed the furniture and boxes onto the vans very quickly. At my new flat everything was unloaded within 2 hours. Excellent service. The only criticism is the way my... See more

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Rated 5 out of 5 stars

On a horrendous rainy day the lads we’re absolutely superb, nothing to much trouble, polite and well mannered apart from about a 30min break they just didn’t stop all day, they were brilliant, a cred... See more

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Rated 5 out of 5 stars

Every step of the move was professional and efficient. The staff were very welcoming and helpful. They couldn’t do any more for us! They made a very stressful process smooth and enjoyable. I’ve used F... See more

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Rated 5 out of 5 stars

What a pleasure it was to use such a professional and really helpful company. The service provided was first class from the moment they arrived to the moment they left! We used the packing service and... See more

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Rated 5 out of 5 stars

Our Fox crew from Stourbridge were amazing - friendly, helpful, and most importantly flexible and patient. Overall couldn't have done better. Nothing was too much trouble and they made a stressful mov... See more

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Rated 5 out of 5 stars

I used Dan and his team for our move last year and found them to be top notch from start to finish. Nothing was too much trouble and took the time to fully communicate at each stage especially in refe... See more

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Rated 5 out of 5 stars

This is the forth time we have used Fox Moving and Storage . Twice in the Netherlands and Twice in UK. We were fully supported from survey in Pembrokeshire through to unloading in Lancashire. Spec... See more

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Rated 5 out of 5 stars

Amazing service everyone at Fox removals were so helpful and friendly they went above and beyond to help us before and during the move. Would recommend to anyone who needs a removal company.

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Rated 5 out of 5 stars

The guys were amazing, did a fabulous job. Correspondence was easy and efficient, turned up on time and some of the hardest working men I have ever seen, they didn't stop. All in all, the move was ver... See more

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Rated 5 out of 5 stars

Truly an exceptional experience from beginning to end! Couldn’t recommend them more. Made such a life changing transition so so easy for all of our family. Very grateful!

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Rated 5 out of 5 stars

The three young men that moved us were great. Very efficient and sorted the move in a very methodical way. They were friendly, respectful and very helpful. It made the day a lot easier than was expe... See more

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Rated 5 out of 5 stars

Both the removal guys Carl and Paul were amazing. Went above and beyond to help, very patient with the wait to het the keys and great with my little boys who just wanted to be involved. Top notch serv... See more

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Rated 5 out of 5 stars

Brilliant service. Very professional, prompt and the gents who packed our belongings had a fantastic sense of humour. Everything was packed and wrapped so well my wife and I were beyond impressed. Wou... See more

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Rated 1 out of 5 stars

They have packed my staff to be sent to Greece. During the packing several problems arised such as that I had a limit which was not true or agreed. I have asked for s TV box and they told me that the... See more

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Rated 1 out of 5 stars

On the prepacking day on one person came. I was told the other 2 where coming in the afternoon but no one came apart from the vehicle to collect the one who was there from morning. On... See more

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Rated 5 out of 5 stars

Everyone was well organised, helpful and communicated well making the whole move easier and run smoothly. The ground team worked very hard and always made sure items were placed where we wanted them.... See more

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Top class service from start to finish Couldn’t fault Fox Team at all. They made the whole move feel easy and stress free. Dan & Mike took care of everything from the get go, kept in to... See more

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Rated 4 out of 5 stars

The first lift by John and Rhys was great, very friendly, very accommodating and efficient. The first drop by Richard and Rhys was very different, Richard was surly, had to be reminded to assemble bed... See more

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Rated 5 out of 5 stars

I had fantastic support from Katherine Rider at the Southampton branch at a very difficult time in my life. She helped me through it every step of the way. The staff packing and loading my things we... See more

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Rated 1 out of 5 stars

If I could give 0 stars I would! I engaged fox to move some items abroad for me. The original quote was for them to pack the boxes but I said I would do so and the quote was updated. I was offered a... See more

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Rated 5 out of 5 stars

The company just moved my son from Bude and from the start they were extremely helpful. Nathan helped us arrange the move and the lads that did the packing were very friendly, polite and professional.... See more

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Rated 5 out of 5 stars

The two guys were amazing, they turned up on time each day of the move and were extremely friendly towards us and our dog. They explained the process well and checked regularly with us if they were un... See more

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Rated 5 out of 5 stars

Been working in partnership with Fox Group for some time now and I have to say, every single person we have dealt with has been a pleasure to work with. Highly professional and extremely knowledge... See more

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Rated 5 out of 5 stars

First time using any sort of removals company and couldn't ask for a more professional and friendly team. The 3 guys that I dealt with were super helpful and considerate throughout the move. I would... See more

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Rated 5 out of 5 stars

From the start, assessment for a quote, to the packing up of an entire household plus a whole lot more, changes of date at short notice, navigating around May bank holidays and helping with a re... See more

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Rated 5 out of 5 stars

We approached Fox Group to handle our move to Cyprus. Nothing big, just a few personal items. Everything was handled in a professional way from initial contact to sorting what items we needed to move... See more

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Rated 5 out of 5 stars

Oli and his team were so helpful during our moving day. Really efficient and professional and made sure I was happy with everything before they finished. I'd highly recommend Fox Moving.

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Rated 1 out of 5 stars

Scammers... quoted me one price and tripled the cost...over $800 and didnt move half of my stuff.. movers was to caught up in flirting with my 22 year old granddaughter to move anything.. took my 82 y... See more

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Rated 5 out of 5 stars

The company was so helpful keeping us informed every step of the way especially asour move was very lengthy due to our sale taking 9 months. The way they came to sort out the packing and take it away... See more

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Rated 5 out of 5 stars

Second time I have used Fox. Helpful all the way through from first enquiry. Moving team arrived bang on time, very efficient and brought a great sense of humour. Seamless - would definitely r... See more

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Rated 5 out of 5 stars

Gareth and Kieran moved mum who is 97 today, they were fantastic. Friendly, efficient, respectful and courteous. Well done Fox. Great job! Would recommend you to anyone.

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Rated 1 out of 5 stars

Professional Negligence or Predatory Pricing? Avoid Fox Moving. I am currently in the middle of a move from the UK to Denver, and my experience with Fox Moving (specifically Manager Mike White)... See more

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Rated 5 out of 5 stars

I Only have positive things to say about Fox Removals from time of booking to the actual move. All the staff were very helpful, polite and efficient which is what you need during what can be for most... See more

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Rated 5 out of 5 stars

Really great service, team were friendly and polite. They worked so hard, packed it all safely into the lorry and transported it to our new house 2 hours away. No damages. Thank you to Dan, James, Wil... See more

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Rated 5 out of 5 stars

We found our experience with Fox Group (Taunton) to be professional, helpful, supportive and highly efficient. We hadn't shipped items before so it was a huge learning curve and they guided us throug... See more

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Rated 5 out of 5 stars

This was our second time using Fox for an international relocation. Once again, they were very professional in all aspects of the move and kept us up to date with everything we needed. Would definitel... See more

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Company details

  1. Moving Company

About Fox Group (Moving and Storage) Ltd

Written by the company

Fox Group Logo
Visit Our Website

Trusted Moving & Storage Experts

At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.

Specialised Business Relocations

Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.

Secure Storage Across the UK

We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.

Customer-Focused & Fully Accredited

Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.

A Personal, Dependable Service

Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.

Advanced Payment Guarantee

Your payments are protected

Advanced Payment Guarantee Logo

As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.


Contact info

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Fox Group (Moving & Storage) Ltd

Award-winning, family owned professional moving company. UK & Overseas


4.7

Excellent

TrustScore 4.5 out of 5

315 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Efficient and professional

Second time I have used Fox.

Helpful all the way through from first enquiry. Moving team arrived bang on time, very efficient and brought a great sense of humour.

Seamless - would definitely recommend.

February 24, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Hi Jason,

Thank you for choosing us again, it means a lot that you came back to Fox for your move. We’re pleased to hear the whole process was helpful from your first enquiry through to moving day.

It’s great that the team’s punctuality, efficiency and sense of humour made everything feel seamless. Moving can be a busy day, so we’re glad we could make it straightforward and even enjoyable.

We appreciate the recommendation and would be delighted to help again in the future.

Rated 5 out of 5 stars
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Reply from Fox Group (Moving and Storage) Ltd

Thank you, Capt Burchell, for your kind words.

We’re pleased to hear the team were prompt and friendly on the day. Providing a reliable service with a positive, approachable attitude is something we focus on, so it’s great to know that came across.

We appreciate you taking the time to leave a review and hope we can assist you again in the future.

Rated 1 out of 5 stars

Scammers..Bait and Switch

Scammers... quoted me one price and tripled the cost...over $800 and didnt move half of my stuff.. movers was to caught up in flirting with my 22 year old granddaughter to move anything.. took my 82 year old mother..no resolution when I called them.. the lady got smart with me when I called

February 2, 2026
Unprompted review
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Reply from Fox Group (Moving and Storage) Ltd

We are sorry to read about the experience you’ve described. However, we must make it clear that this review has been posted against the wrong company.

We are a UK-based business and have no connection, affiliation, or shared operations with the American company you are referring to, despite the similarity in trading names. We have carefully checked our records and can confirm that we have never provided services to you or your family.

As this review relates to another organisation, it is misleading and unfairly impacts our reputation. We respectfully but firmly request that you remove it immediately and repost your comments with the correct company so your concerns can be addressed by the appropriate provider.

Thank you for your prompt attention to this matter.

Rated 4 out of 5 stars

Delivery of stored house hold contents from the USA

The guys were fantastic. They worked really hard to keep our things dry as it was raining on both days.
Unfortunately, there was a communication issue with the office. Which was quickly resolved.
We have slowly been unpacking and hope that all the packaging will be collected when we finished.

February 3, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you for your review. I’m pleased to hear the team worked so hard to protect your belongings, especially with the rain on both days. It’s good to know their efforts made a difference.

I’m sorry there was a communication issue with the office, but I’m glad it was resolved quickly. If you haven’t already arranged the collection of the packaging, please do get in touch and we’ll organise this at a convenient time for you.

We appreciate your feedback and your patience, and we hope you’re settling in well to your new home.

Rated 5 out of 5 stars

No problem

Quick, friendly. Nothing was a problem for them.

February 11, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Hi Richard,

Thank you for your review. It’s great to hear that you found the team quick and friendly, and that nothing was too much trouble for them.

We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

From start to finish they were…

From start to finish they were brilliant.
Alison was very friendly when she visited for the quotation. She never complained even when we asked for a second and then third visit.
They met our needs perfectly, with a three day package.
From the first day to day three they were amazing. So kind and respectful to my mum, and really chatty with us. They wrapped and packed her things with care.
I could not fault the team.
We will definitely use them again.

February 18, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you for such a wonderful review, Paula. We’re so pleased to hear that everything went smoothly from start to finish and that the three-day move worked well for you and your mum.

It’s lovely to know that Alison made such a positive impression during the quotation visits and was happy to return to ensure everything was just right. We’re also delighted that the crew looked after your mum with kindness and respect, while carefully wrapping and packing her belongings.

Your comments about the team’s care and professionalism will mean a great deal to everyone involved. Thank you for placing your trust in us and we look forward to helping you again in the future.

Rated 4 out of 5 stars

Very helpful and efficient.

Very helpful and efficient.
It would be helpful to label the sides of each box
instead of the top of the box.

February 11, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you for your feedback. We’re pleased to hear you found the team helpful and efficient.

We also appreciate your suggestion about labelling the sides of each box rather than just the top. That’s a practical point and something we can certainly take on board to make unpacking easier.

Thanks again for taking the time to share your experience.

Rated 5 out of 5 stars

Fox were fantastic for my house move

Fox were fantastic for my house move, from the surveyor visit to the day itself. They were highly professional and extremely efficient - they packed the entire contents of my house in to a lorry in an hour and a half!

They removed a whole level of stress from the moving process and took great care in getting all my belongings in to my new home. Thank you!

February 10, 2026
Unprompted review
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Reply from Fox Group (Moving and Storage) Ltd

Thank you for your lovely feedback about your recent move with Fox Moving and Storage, Katy. It is great to hear that everything ran smoothly from the initial survey through to moving day.

Packing a full house in such a short time takes real teamwork, so your comments about the team’s professionalism and efficiency will mean a lot to them. I am also pleased to know that they handled your belongings with care and helped make the day less stressful.

We appreciate you choosing Fox Moving and Storage and wish you every happiness in your new home.

Rated 5 out of 5 stars

The guys were amazing

The guys were amazing, did a fabulous job. Correspondence was easy and efficient, turned up on time and some of the hardest working men I have ever seen, they didn't stop. All in all, the move was very smooth and very professional. Thank you for making an already stressful day a lot easier for us.

February 9, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you so much for taking the time to share your experience! We truly appreciate your continued trust in Fox Group and are grateful to have assisted with two of your moves. It means a great deal to know you’d choose us again, and we’d be happy to help anytime in the future.

Rated 1 out of 5 stars

Professional Negligence or Predatory Pricing

Professional Negligence or Predatory Pricing? Avoid Fox Moving.

I am currently in the middle of a move from the UK to Denver, and my experience with Fox Moving (specifically Manager Mike White) has been nothing short of a nightmare.
Fox Moving performed a full virtual video survey of my home. Despite seeing my belongings and knowing I am a family of five moving internationally, they issued a quote based on just 9.2 cbm and a ludicrous 6 cartons (boxes). Any professional mover knows it is physically impossible for a family of five to move with 6 boxes.
I relied on their "expert" assessment and signed the contract. However, as soon as my life’s possessions were locked in their warehouse, the "bait and switch" began. Mike White hit me with a 75% volume increase and a staggering £2,900 upcharge. When I challenged this professional failure, the response was a doubling down on corporate jargon. They blamed me for the box count—an estimate they provided after a professional survey. Holding a customer’s goods "hostage" in a warehouse to force a 50% price hike on an already accepted contract is a predatory business practice.
I have been forced to pay this additional £2,900 just to get my belongings shipped. I have formally escalated this to the British Association of Removers (BAR) and the Removals Industry Ombudsman. Prospective customers beware: If their quote seems lower than others, it’s a trap. They will wait until they have your goods in their warehouse before they reveal the true, inflated price. Save yourself the stress and the thousands of pounds—choose a company with integrity. Stay away from Fox Moving!

January 19, 2026
Unprompted review
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Reply from Fox Group (Moving and Storage) Ltd

We categorically reject the allegations made in this review as they are factually incorrect and present a misleading account of events.

The quoted volume was not assigned without discussion. It was based on the virtual survey conducted and, most importantly, on the volume and items the customer clearly indicated and confirmed at the time. The move was also specified as a part load from a full household, not a full shipment of every possession within the property. Our quotation reflected exactly what was discussed and agreed during that process.

At no stage was there any bait and switch. When the goods presented exceeded the originally declared and surveyed volume, a revised volume calculation was carried out in line with normal and transparent industry practice. Any increase in cost was therefore directly linked to the additional volume presented, not any change in pricing structure. This type of adjustment is standard across the removals industry to ensure accuracy of shipping, customs paperwork, and freight allocation.

The suggestion that goods were held hostage is completely incorrect. In the interest of fairness, and despite the inaccuracies in this review, we have even allowed the client the option to collect their effects and make separate arrangements if they wished.

Fox Moving has acted with integrity throughout this process, as we do with every customer. We would encourage anyone reading this review to also consider our wider feedback, which does not support the claims being made here about alleged volume allocation or pricing practices.

We remain committed to providing a professional, transparent, and ethical service and will continue to cooperate fully with any independent review by the relevant industry bodies.

Rated 5 out of 5 stars

Fox Group is very professional

Fox Group is very professional. We have done 2 moves with them and would choose them for a 3rd.

February 6, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you so much for taking the time to share your experience! We truly appreciate your continued trust in Fox Group and are grateful to have helped with two of your moves. It means a lot to know you’d choose us again, and we’d be happy to assist you anytime in the future.

Rated 5 out of 5 stars

Very friendly & efficient staff

Very friendly & efficient staff. Polite & really focused.

February 9, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you, Thomas, for your kind feedback. We’re glad to hear that our team came across as friendly, efficient, and attentive. We’ll be sure to share your comments with the staff. They’ll appreciate knowing their focus and professionalism made a positive impression. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

On time & efficient

On time & efficient - no more needs be said!

February 6, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you, Dominic. We’re pleased to hear you were happy with the service and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Quick response and reliable service

Quick response and reliable service. The team at Fox are friendly and efficient. Highly recommended.

February 3, 2026
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Reply from Fox Group (Moving and Storage) Ltd

share your experience! We’re glad to hear our team provided quick, reliable, and friendly service. Your recommendation means a lot to us, and we appreciate you choosing Fox Group Moving and Storage.

Rated 4 out of 5 stars

Everyone I dealt with has been really…

Everyone I dealt with has been really helpful.
The removal boys were very polite and caried out the job in a respectful way.

January 20, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you, Andrea. We are delighted to hear that everyone you dealt with was helpful and that the removal team were polite and carried out the job in a respectful way. Your kind feedback means a great deal to us, and we are very glad you chose Fox Moving and Storage.

Rated 5 out of 5 stars

Both the removal guys Carl and Paul…

Both the removal guys Carl and Paul were amazing. Went above and beyond to help, very patient with the wait to het the keys and great with my little boys who just wanted to be involved. Top notch service and would recommend to anyone needing their services.

January 31, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you, Mr Christopher. We are delighted to hear that Carl and Paul went above and beyond to help and that their patience during the wait for the keys made a difference. It is wonderful to know they were so kind with your little boys and helped make the day a positive experience for everyone. Your recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.

Rated 5 out of 5 stars

Excellent service from initial enquiry…

Excellent service from initial enquiry to the day of our move. Very professional and thoroughly recommend. The crew arrived promptly on the day of the move. Nothing was too much trouble. Excellent service.

January 30, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you, Nicky. We are delighted to hear that you received excellent service from your initial enquiry through to moving day. It is great to know that the crew arrived promptly and that nothing was too much trouble. Your recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.

Rated 5 out of 5 stars

Very professional and efficient despite…

Very professional and efficient despite the 2 flights of stairs.

January 30, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you, Victoria. We are pleased to hear that the team were professional and efficient, even with the extra challenge of the stairs. Your feedback is much appreciated, and we are very glad you chose Fox Moving and Storage.

Rated 5 out of 5 stars

I had a very good experience with my…

I had a very good experience with my move. The company communicated well leading up to the move. The lorry arrived on time. The removal crew were very polite and during the packing they checked in with us regularly to confirm items were ready to be packed. They quickly took off a door to allow a large item to be removed, with no difficulty. Everything was well packed and labelled and nothing was damaged. Overall a very positive experience.

January 20, 2026
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Reply from Fox Group (Moving and Storage) Ltd

Thank you, Mr Vickers. We are delighted to hear that you had such a positive experience from the communication before the move through to the completion on the day. It is great to know that the team arrived on time, worked carefully and kept in touch with you throughout the packing process. We are also pleased that everything was packed and labelled well and that nothing was damaged. Your kind feedback means a great deal to us, and we are very glad you chose Fox Moving and Storage.

Rated 5 out of 5 stars

100 % happy

From talking to Becky and Nathan to the lads that helped us move the experience was very professional and friendly.

December 17, 2025
Unprompted review
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Reply from Fox Group (Moving and Storage) Ltd

Thank you, Gayle. We are delighted to hear that your experience from speaking with Becky and Nathan through to the team on moving day was both professional and friendly. Your kind feedback means a great deal to us, and we are very glad you chose Fox Moving and Storage.

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