Excellent customer services - I wish I could remember who I was talking too 😔. Really great and talked me through everything patiently - thank you!
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See what reviewers are saying
I've been a customer of Fox Pharmacy for a while now, but ever since Katy Johnson became my account manager, my experience has been nothing short of fantastic. She's approachable, incredibly friendly,... See more
Really really disappointed. Used fox for over a year and loved it. Never had a problem. As a medic just registered for fox academy with no problem. Now because I can’t provide a ‘proof of address’ (I... See more
Company replied
Fox Pharma have been brilliant - in particular Mark who I’ve been emailing with since July, he has been so helpful & patient answering my endless questions, I feel he’s gone above & beyond to help m... See more
Company details
Contact info
6800 Cinnabar Court, Daresbury Park, Daresbury, WA4 4GE, Warrington, United Kingdom
- 01925 320820
- support@foxpharma.co.uk
- www.foxclinicwholesale.com
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I recently contacted Fox Pharma
I recently contacted Fox Pharma, I spoke to Karen, she was really helpful and friendly and even helped me connect with a prescriber. Fab service thank you !
So helpful and answered all my queries in great detail
I called to get help with my account, and couldnt be happier with the levels of customer service that I received. I was provided so much information which helped me to navigate the website and choose the correct products that were right for me and my clients. I felt much more confident after speaking with Fox Pharma and I am now confident to contact prescribers and progress my business.
Excellent communication and customer…
Excellent communication and customer service. The website is easy to navigate and there is lots of support if you need it. I would definitely recommend.
I have been using fox pharmacy for a…
I have been using fox pharmacy for a number of years. The service is outstanding. Amazing products at great prices & super fast delivery.
Thank you
Fantastic customer service will use them always .
I was a new customer with fox Pharma and was unsure abou their order system
The helped me set up my account and they
We're so helpful I can't thank them enough
They have to be the best customer service I have ever come across I would just like to thank them
Absolutely amazing Service the lovely…
Absolutely amazing Service the lovely lady on the phone talked me through the whole process of ordering . I’ve got through on the phone straight away :)
Absolutely fantastic service highly would recommend
new account
I have recently set up a new account, excellent customer service, I was guided through the process step by step, looking forward to ordering from fox pharma.
Fantastic experiences
I have been using fox pharma for a few years now and continue to be impressed with the products that they offer and their competitive prices. Their support team is fantastic and I get responses within a few hour of my queries. Very reliable delivery and easy site to navigate! I wont go anywhere else.
The only thing they could do to improve their service in my opinion is accept American Express as payment but overall fantastic service.
The most helpful bunch!
The team are extremely knowledgeable and helpful. The aftersales support is second to none and I know that all their products are the best quality and totally safe to use.
My go to online pharmacy
My go to online pharmacy. Always so helpful and professional. Quick delivery and great for advice when needed
Great customer service
Great customer service! Having a difficult day and then struggling to get together all the necessary paperwork required to re authorise my account. Karen was more than helpful and assisted me along the way. Nothing was too much trouble. Thank you !
Amazing customer service
Amazing customer service ! Always friendly and happy to help and are always reliable !
Would highly recommend!
A.
Amazing customer service.
What can I say apart from, Amazing customer service, I had a problem with getting a prescription to go through, and wow, they answered my email so quickly and sorted everything so that I didn't need to cancel and re book my client.
Would highly recommend :)
Thanks Again.
Jemma
This company are amazing
This company are amazing. I would not use any other product for my clinic. The delivery is always spot on and if there is an issue fox sort it right out. Their customer service is top class. Thanks fox Pharma for the fantastic service and products.
I just had to write a review on my…
I just had to write a review on my incredible experience with a lady called Karen who works on your customer service team.
What a wonderful help she was, she guided me through the entire process with endless knowledge, skill, and not only that, she was hilarious!
As she was talking me through my difficulties we touched on various subjects, I mentioned it was my 50th birthday soon, but as a devout catholic, my party would possibly be a little dull as all my social circle are based around my faith, and obviously the church.
When she said she could attend dressed as the pope with a teeny Virgin Mary outfit underneath I was delighted!!!
Fabulous company, I will recommend them wholeheartedly!
Praise be!!
Fox pharma are so helpful customer…
Fox pharma are so helpful customer service is outstanding they are always happy to help.
Outstanding Costumer Service
I'm really happy that I was introduced to FoxPharma. The Website Platform is easy and intuitive to use and they have Fantastic Costumer Service.
I will Highly recommend them.
Amazing Customer Service!
Fox Pharma has been a great support to…
Fox Pharma has been a great support to my aesthetics business. The staff are very helpful and super efficient. I able to speak to customer services very quickly over the phone and emails are responded to very promptly. I do recommend Fox Pharma to my colleagues as their service is without doubt the best.
Always so happy to help at the end of…
Always so happy to help at the end of the phone if needed. Fast and reliable service and one of the best prices around. Keep it up.
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