Fox Pharma Wholesale Reviews 

152
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Excellent customer services - I wish I could remember who I was talking too 😔. Really great and talked me through everything patiently - thank you!

Rated 5 out of 5 stars

I've been a customer of Fox Pharmacy for a while now, but ever since Katy Johnson became my account manager, my experience has been nothing short of fantastic. She's approachable, incredibly friendly,... See more

Rated 1 out of 5 stars

Really really disappointed. Used fox for over a year and loved it. Never had a problem. As a medic just registered for fox academy with no problem. Now because I can’t provide a ‘proof of address’ (I... See more

Company replied

Rated 5 out of 5 stars

Fox Pharma have been brilliant - in particular Mark who I’ve been emailing with since July, he has been so helpful & patient answering my endless questions, I feel he’s gone above & beyond to help m... See more

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4.5

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.5

All reviews

(152)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently contacted Fox Pharma

I recently contacted Fox Pharma, I spoke to Karen, she was really helpful and friendly and even helped me connect with a prescriber. Fab service thank you !

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

So helpful and answered all my queries in great detail

I called to get help with my account, and couldnt be happier with the levels of customer service that I received. I was provided so much information which helped me to navigate the website and choose the correct products that were right for me and my clients. I felt much more confident after speaking with Fox Pharma and I am now confident to contact prescribers and progress my business.

July 27, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service will use them always .

I was a new customer with fox Pharma and was unsure abou their order system

The helped me set up my account and they
We're so helpful I can't thank them enough
They have to be the best customer service I have ever come across I would just like to thank them

July 26, 2021
Unprompted review
Rated 5 out of 5 stars

new account

I have recently set up a new account, excellent customer service, I was guided through the process step by step, looking forward to ordering from fox pharma.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic experiences

I have been using fox pharma for a few years now and continue to be impressed with the products that they offer and their competitive prices. Their support team is fantastic and I get responses within a few hour of my queries. Very reliable delivery and easy site to navigate! I wont go anywhere else.
The only thing they could do to improve their service in my opinion is accept American Express as payment but overall fantastic service.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

The most helpful bunch!

The team are extremely knowledgeable and helpful. The aftersales support is second to none and I know that all their products are the best quality and totally safe to use.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Having a difficult day and then struggling to get together all the necessary paperwork required to re authorise my account. Karen was more than helpful and assisted me along the way. Nothing was too much trouble. Thank you !

July 19, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service.

What can I say apart from, Amazing customer service, I had a problem with getting a prescription to go through, and wow, they answered my email so quickly and sorted everything so that I didn't need to cancel and re book my client.
Would highly recommend :)
Thanks Again.
Jemma

July 15, 2021
Unprompted review
Rated 5 out of 5 stars

This company are amazing

This company are amazing. I would not use any other product for my clinic. The delivery is always spot on and if there is an issue fox sort it right out. Their customer service is top class. Thanks fox Pharma for the fantastic service and products.

July 15, 2021
Unprompted review
Rated 5 out of 5 stars

I just had to write a review on my…

I just had to write a review on my incredible experience with a lady called Karen who works on your customer service team.
What a wonderful help she was, she guided me through the entire process with endless knowledge, skill, and not only that, she was hilarious!
As she was talking me through my difficulties we touched on various subjects, I mentioned it was my 50th birthday soon, but as a devout catholic, my party would possibly be a little dull as all my social circle are based around my faith, and obviously the church.

When she said she could attend dressed as the pope with a teeny Virgin Mary outfit underneath I was delighted!!!

Fabulous company, I will recommend them wholeheartedly!

Praise be!!

July 14, 2021
Unprompted review
Rated 5 out of 5 stars

Fox Pharma has been a great support to…

Fox Pharma has been a great support to my aesthetics business. The staff are very helpful and super efficient. I able to speak to customer services very quickly over the phone and emails are responded to very promptly. I do recommend Fox Pharma to my colleagues as their service is without doubt the best.

July 14, 2021
Unprompted review

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