Excellent customer services - I wish I could remember who I was talking too 😔. Really great and talked me through everything patiently - thank you!
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I've been a customer of Fox Pharmacy for a while now, but ever since Katy Johnson became my account manager, my experience has been nothing short of fantastic. She's approachable, incredibly friendly,... See more
Really really disappointed. Used fox for over a year and loved it. Never had a problem. As a medic just registered for fox academy with no problem. Now because I can’t provide a ‘proof of address’ (I... See more
Company replied
Fox Pharma have been brilliant - in particular Mark who I’ve been emailing with since July, he has been so helpful & patient answering my endless questions, I feel he’s gone above & beyond to help m... See more
Company details
Contact info
6800 Cinnabar Court, Daresbury Park, Daresbury, WA4 4GE, Warrington, United Kingdom
- 01925 320820
- support@foxpharma.co.uk
- www.foxclinicwholesale.com
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Amazing company wouldn't use anywhere else…
Amazing company wouldn't use anywhere else. Very good customer service
Friendly superb customer service
Friendly superb customer service. Competitive prices and easy to use prescription system.
fantastic service
large range of consumables and products and very competitive prices. customer service could not be better, fast delivery and quick contact-highly recommend -5 stars
Great service, great staff, great products
Ordered from Fox lots, definitely my go-to pharmacy when ordering my aesthetics products. Had difficulty today, so I called up, a lovely gentleman named Mark helped me resolve the problem! Really helpful and a great service. Will definitely be using them again. Always competitive prices too
Lauren was really helpful in setting up…
Lauren was really helpful in setting up my account, dedicated her time to through the process thoroughly much appreciated.
Lauren was so helpful talking me…
Lauren was so helpful talking me through how to use the website for my first time and made it seem all so easy ,thankyou so much !
Definitely recommend
Being new to the aesthetics industry, Fox and, specifically Lauren, have been incredibly helpful and very welcoming. I will definitely be recommending and sticking with Fox for my future purchases. Keep up the good work and thank you :)
I always have a brilliant experience…
I always have a brilliant experience ordering, good service, communication and quick delivery! Wouldn’t use anyone else!
Very supportive company
Very supportive company. Very helpful with any problems and extremely quick delivery. Will definitely be using from now on.
Very supportive
Very supportive
First time I've spoken to Fox Pharma, the lady I spoke to was Lauren she was very calm patient and explained everything to me in detail. I was struggling to register online as I'm rubbish using laptops. She waited whilst my husband got the lap top, and once again went through the registration process. We managed this together. At the end of the call she said nit to hesitate to contact her if I had any concerns issues etc. I would highly recommend.
Would just like to point out how…
Would just like to point out how fantastic the customer service has been the last 24 hours. I sadly had a problem with dpd (no fault of fox pharma) with my parcel and I can’t thank Fox enough for fixing this issue and getting me back with my stock ASAP! Fantastic work & thank you mark for listening to my stressful phone calls.
Really really disappointed, previously excellent service but now shocking
Really really disappointed. Used fox for over a year and loved it. Never had a problem. As a medic just registered for fox academy with no problem. Now because I can’t provide a ‘proof of address’ (I don’t pay any bills and santander ‘bank statements’ are now just transactions not a proper statement I have been basically blocked from buying anything. (Why they need one when I have driving license etc I don’t know). As clients shouldn’t have new filler within 3 months I will be seeking legal advice for loss of earnings.

Reply from Fox Pharma Wholesale
Highly recommend
I had a few issues with getting my prescription sorted and was desperate to get my order so I could work. Fox clinic were fab! They kept contacting me to see if I had an update and contacted my prescriber on my behalf. Fab service! Highly recommend
Very easy to order online and love the…
Very easy to order online and love the collection option as I live locally, staff always so friendly when I go to collect. I Love the matching consultation forms, aftercare forms and Revolax information leaflets too. Telephone staff always very helpful and very easy setting up account and ordering online. Would highly recommend. Revolax Deep really Nice product to use I use this with the needle and no needle methods of Lip Filler.
Always given efficient
Always given efficient, professional and excellent service. Never had a complaint.
Juvederm Volbella - no hologram for authenticity
Part of my order was a Juvederm Volbella duo box. There was no hologram on the box. There is supposed to be a hologram if this is not a fake product, when I order from Healthxchange the boxes have the hologram. Please can you provide answer for this?
I have used Fox for a couple of years…
I have used Fox for a couple of years now and I wouldn’t go anywhere else for my aesthetic products. Love the app, really easy to order. All the staff are very responsive and helpful if I need to speak to anyone. Excellent prices!
Best customer service and 100%…
Best customer service and 100% recommended
Fox ALWAYS go above and beyond!
I have used Fox now for over 3 years! They have really looked after me as a customer and friend! Vikki and Mike are lovely and nothing is too much! Lauren is lovely too, they are a great team! They have really helped my business (The Lip King Aesthetics) grow! The delivery is very reliable too!
I’ll never forget when an order got mixed up by the delivery courier, Mike and Vikki sent another order out that day in a taxi over 90 miles as I had a full clinic!
Thank You!
Jordan
X
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