I have tried to order twice. Both times order canceled after payment processed. Had to call repeatedly to get refund first time. Second time same issue. NEVER AGAIN!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Worst experience I've had on the shop app! AVOID! READ REVIEWS FIRST! *Bought & payed for a top for my son’s birthday. *Date for delivery came & gone & NO sign of the top! so i got in touch w... See more
I tried to order a New York Parks hat from a listed item that had no warning that I needed to have a proper Parks Employee ID badge and they rejected my purchase because I "failed to provide DSNY ID".... See more
Company replied
After sending my order and payment i am informed the jersey I ordered is sold out. I asked for a double check and was offered and display jersey that was faded. While i appreciated the offer, I could... See more
Company details
Information provided by various external sources
Frank's Sport Shop is located at the Bronx NY – Franks is a New York Icon since 1922. We offer a wide selection of quality work wear, work uniforms, work pants, work jeans, casual jean, outerwear, footwear, team uniforms, outdoor gear, army & navy goods, from Carhartt, Dickies, Levi’s, Wrangler, Big Bill, Champion, Columbia Sportswear, Alpha Industries, Schott, Red Wing, Thorogood, New Balance, Under Armour, and many more! Great Products, Awesome Prices, Excellent Service!
Contact info
430 E Tremont Ave, 10457, BRONX, United States
- 7182999628
- ems@frankssports.com
- www.frankssports.com
1.6
Bad
122 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Item not Received Yet
Still have not received the item that was paid for online. yet I was asked to review my purchase. ?? This item was bought as a gift.
April 26, 2022
What a great store
What a great store, I have been going for decades, best prices for sports equipment in the City, great selection for such a small space. Great staff. Did mail order for first time, they were extremely responsive and great communicators. Great local business to support, if you are coming from the north or south they are right at the Tremont stop on Metro North and close to the D/B train on Tremont.
April 19, 2022
Great service every time I shop here
April 9, 2022
I was waiting for my order and you…
I was waiting for my order and you didn't even have it in stock and never notified me. If I could put zero I would.
April 6, 2022
It was in your website as in stock
It was in your website as in stock, but, you didn’t even carry that item anymore!!!
March 16, 2022
Easy to deal with and got my stuff…
Easy to deal with and got my stuff within days of my order.
March 3, 2022
Fast professional service
February 22, 2022
Great customer service who notified me…
Great customer service who notified me promptly that my product was out of stock. Offered me options and got my item in great time !!!
January 23, 2022
Excellent service and shipment
Excellent service and shipment. The product arrived during the month of December well within the date given. Would most definitely shop here again. Thank you
January 13, 2022
The product description was incorrect…
The product description was incorrect about materials used for the Alpha Industries B-15 bomber jacket. However, I was pleased with the product none the less, and the price was reasonable.
December 17, 2021
After sending my order and payment i am…
After sending my order and payment i am informed the jersey I ordered is sold out. I asked for a double check and was offered and display jersey that was faded. While i appreciated the offer, I could not gift someone a damadged item. It was a huge disappointment.
December 14, 2021
Frank’s was great!
Frank’s was great. Ordered a jacket. They emailed me after the order and informs me they were out of the color. Sent me a discount coupon for my next order. I simply changed colors and got a great deal on a winter parka. They were fast, friendly and easy to order from.
November 28, 2021
I ordered a Champion sweatshirt which…
I ordered a Champion sweatshirt which they were out of stock and they credited my account in less than one day. Great work, that’s how it’s done, not waiting for 3-5 business days like some places for your refund.
October 26, 2021
Everything was just as expected!
October 18, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.