Frank's Sports Shop Reviews 

122
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I have tried to order twice. Both times order canceled after payment processed. Had to call repeatedly to get refund first time. Second time same issue. NEVER AGAIN!

Rated 1 out of 5 stars

The Worst experience I've had on the shop app! AVOID! READ REVIEWS FIRST! *Bought & payed for a top for my son’s birthday. *Date for delivery came & gone & NO sign of the top! so i got in touch w... See more

Rated 2 out of 5 stars

I tried to order a New York Parks hat from a listed item that had no warning that I needed to have a proper Parks Employee ID badge and they rejected my purchase because I "failed to provide DSNY ID".... See more

Company replied

Rated 1 out of 5 stars

After sending my order and payment i am informed the jersey I ordered is sold out. I asked for a double check and was offered and display jersey that was faded. While i appreciated the offer, I could... See more

Company details

  1. Sporting Goods Store

Information provided by various external sources

Frank's Sport Shop is located at the Bronx NY – Franks is a New York Icon since 1922. We offer a wide selection of quality work wear, work uniforms, work pants, work jeans, casual jean, outerwear, footwear, team uniforms, outdoor gear, army & navy goods, from Carhartt, Dickies, Levi’s, Wrangler, Big Bill, Champion, Columbia Sportswear, Alpha Industries, Schott, Red Wing, Thorogood, New Balance, Under Armour, and many more! Great Products, Awesome Prices, Excellent Service!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

122 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(122)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

THEY TOOK MONEY FROM ME KNOWING THERE…

THEY TOOK MONEY FROM ME KNOWING THERE ITEM WAS OUT OF STOCK NOW ALL OF SUDDEN THEY KNT REFUND MY MONEY OR SEE TRANSACTIONS YOU PEOPLE ARE PATHETIC DO NOT ORDER FROM THESE PEOPLE NOTHING IS IN STOCK IDK WHY YOU HAVE A WEBSITE

January 13, 2021
Rated 5 out of 5 stars

great service

great service, very prompt in handling an exchange, i will definitely use again, and will recommend to others.

November 29, 2020
Rated 5 out of 5 stars

Frank's is the BEST!!!!!!!!!!!!!!!

Frank's is the BEST!!!!!!!!!!!!!!!! i had never been there before, I drove all the way from Brooklyn, and I will definitely go back—I don't care how far it is! The people are the nicest, the selection is incredible, and the place has the BEST VIBE! GET TO FRANK'S!!!!!!!

November 13, 2020
Rated 5 out of 5 stars

Highly recommended

Product was shown to be in inventory, ordered, its was delivered 3 days later. Exactly what I expected, they come thru....highly recommend. Thanks

November 4, 2020
Rated 1 out of 5 stars

Terrible business

I never received a shipping number. I’m. OT even sure if they shipped the item and I still haven’t received the item. Ordered a lakers hat before the finals and now the finals are over... Store sucks

October 12, 2020
Rated 1 out of 5 stars

I had ordered a hat that they said was…

I had ordered a hat that they said was available and a couple days later after I was charged they emailed me that items wasn’t in stock, They did refund my money but I search the internet for the same hat and they still had it available on there site Even though they don’t have it, they should update there inventory before charging someone for an item and wasting people’s time

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Frank's knows what Customer service is…

Frank's knows what Customer service is all about . I wanted to order a hat , but due to certain conditions it looked like I might've had to go down to visit the storefront in order to get it , after an email with some identification sent down they were able to save me a trip down. The hat is really good quality, embroidered perfectly and looks great . Thank you Frank's

September 14, 2020
Unprompted review

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