Fred. Olsen Cruise Lines Reviews 12,538

Standard of first room not as clean as it usually is but second room spotless. Needed to change original cabin due to noise, but it took almost all day to do so. However staff & food were excellent

Good food and wine with meals. Good service and entertainment. Roomy cabin. Shuttle service when docking is too far away to walk to the city.

The staff are very special, nothing is too much trouble they are so helpful and kind. Food was good with a good choice! Some of the entertainment could have been better especially one or two of the singers, but overall very good. Cabin was a good size with plenty of room for clothes etc and everywhere was exceptionally clean. Would definitely cruise with Fred Olson again.

The staff are wonderful nothing is too much trouble and the bar staff remember your cabin number which makes you feel they care.

A great cruise holiday from boarding to disembarking.

People, People and people

General quality and friendliness of staff

Clean & tidy ship, very good meals, very good staff at every level

We cruised between 22nd and 27th May. The food and the waiter service was excellent. A great variety of food. The entertainment was good and varied with plenty going on al day long.
The cleaners were pleasant and helpful. All staff were very hard working.
Despite the weather being average the sights were wonderful.
The only downside of the experience was that although the eagerly anticipated trips on land were wonderful .....the time actually spent at locations on both Orkney and Harris was far too rushed. This was commented on by all the passengers to the guides.

First holiday with Fred.Olsen. Very impressed all round. Well organised, food and service good, cabin kept very clean, entertainment…. Brilliant! Had a couple of issues on one of the trips we went on…. Waiting to hear after making comment on our report we made on our return to the ship.

Everything was perfect! The cabin, the staff, the food were all impeccable. We’re already planning on taking their world cruise … and have already booked another cruise with them in two months.

Booking was dead easy, the customer service staff were knowledgeable, professional and friendly. I can’t say enough good things about Fred Olsen!

Great cruise,as usual the crew were fantastic very friendly and helpful

This the longest cruise we have taken. Embarkation was smooth and at all stages of the cruise we were kept informed of forthcoming events. The staff across the ship were first class.
If there was a criticism it would be the tightly packed days of port calls. This proved exhausting. of course, the Dalmatian coast has ports near to each other, but the planners maybe could have staggered the port calls with a day's pause in between. The excursions were well organised and informative.

We have said it before, but it is your staff who make the experience really good. We have travelled with several other cruise lines and, although the staff are usually good, your staff too the lot.

The crew were amazing, so friendly and helpful and always smiling. The sea was calm which made it more enjoyable and the destinations were very good. It didn’t even matter about missing one port in the end as we had a lovely second day in Genoa.

Generally faultless.....aided by very friendly staff.

Efficient service. Friendly crew.

Booking process a little complicated. If I book through an agent, why send some items to them, some to me?

Very friendly crew, nothing too much trouble.
Interesting itinaries.Excellant food and several of the crew recognised us from previous cruises.
Up to usual high standard. Ideal size of ship and with nearly maximum capacity still plenty of room to sit, drink,read at your leisure.

We keep using Fred Olsen because they are smaller ships and go to interesting places. One of the few small cruise lines doing outside cabins. Excellent food excellent service. Friendly staff.

The amazing crew made my cruise extremely enjoyable. Ship is spotless with constant cleaning and the food is delicious. I particularly enjoyed the amazing Andrew Robley’s shows, such incredible talent and I can’t wait to hopefully see him performing very soon again on one of Fred Olsen’s ships.