Fred. Olsen Cruise Lines Reviews 12,539

We keep using Fred Olsen because they are smaller ships and go to interesting places. One of the few small cruise lines doing outside cabins. Excellent food excellent service. Friendly staff.

The amazing crew made my cruise extremely enjoyable. Ship is spotless with constant cleaning and the food is delicious. I particularly enjoyed the amazing Andrew Robley’s shows, such incredible talent and I can’t wait to hopefully see him performing very soon again on one of Fred Olsen’s ships.

Great service. Good food. Wonderful places visited
Helpful staff

Everyone most helpful, eating in the upper restaurant staff were wonderful and couldn't do enough for one.
Could do with a bigger dancing floor as you can only get a few dances on the floor at the same time.

On the positive side.
1 The excellent service from staff, including cabin cleaning, waiters at dinner and other locations. Also staff at the main enquiry desk. Nothing was too much trouble for them.
2 Excellent food throughout the cruise.
3 Most of the tours we booked were excellent and some of the guides were very good.
4. The T loop system in the auditoruim was excellent.
5 Most of the shows were excellent and Andrew Robley was outstanding. His presentation and singing were amazing. We really loved his voice and his abilty use an amazing vocal range.
6 The Bolette crew show was very enjoyable, particularly the boiler men.
7. The cruise director Corey Williams was amazing and his singing was most enjoyable. He has a really beautiful voice.
8. The Interdenominational church services conducted by Rev, Jim Roberts were excellent.
9. Most of the talks were really informative and enjoyable.
The booking of the cruise was easy and the administration staff were excellent and helpful.

On the negative side (we are trying to be helpful):
1. A large percentage of the tour guides were very repetitive and talked too much and gave too much unnecessary detail. Only a very small percentage of what was said could be remembered after the tour. Quite a number of other folks on the tour also agreed with this comment.
It would be far more helpful if more detailed information of each place and country we visited was written down and provided by the company.
2. The VOX system that was supplied was not compatible with hearing aids. Paul has hearing aids and was unable to use it. SAGA provides ear phones that fit over hearing aids and they can be hired by paying a deposit which was refunded when they were returned. Fred Olson should get hold of some.
This cruise was one of the best we have ever been on. Many thanks

Lovely ship, well appointed and with good facilities. Everything we wsmtef was there. Although a smaller ship, ig never feels crowded
Your staff are a massive strength. Courteous,professional, and wonderfully friendly. They sèem to genuinely enjoy their roles. Our waiters and cabin maids were great. But every crew member I met were utterly charming.
The daytime emtertainment was very. I really enjoyed the bridge sessions, the lecture programmes, and best of all the 2 classical concerts from the singer amd guitarist. The evening entertainment was generally good, but some were less to our taste than others. The new showcase shows felt a little underprepared occasionally. The entertsinment staff were great fun
Embarking and disembarking procefures were very smooth and straightforward. I thought them very slick. The baggage handlers at Southampton were great.
The trips were good generally, though missing out the La Cinque Terra and Portofino trips were unfortunate, though entirely the right decisions from.s safety perspective. The Milan and replacement La Spezia trips were highlights, as was the Cartagena trip. The guides provided by Trumpy Tours were all very good, as were the Spanosh guides.
I thought the itinery was good. It was nice to get off the ship in Gibralter. The surprise for me was Cartagena, a truly lovely city. That we missed out on Portofino was unfortinate, but we really enjoyed the extra day in Genoa, and we got a chance to see the city thay we hadn't expected.
Overall the cruise was excellent, and we have already booked our next one!

We enjoy the smaller ship experience.
All the staff onboard are excellent.
The food is very good
Entertainment was generally good apart from one dreadful comedian. On this cruise I found the speakers subject less interesting than previously. The classical musicians were excellent.

We had a problem getting to the ship. We thoughly enjoyed 13 days of our 17 day-cruise.

Have been on the Bolaris a number of times & are booked for 3 more. We love the on-board ambience, cheerful staff & good food. The In-House show team are always very good, as are the guest speakers who give intelligent talks without being hard work.

Booking was easy , very well organized. It was our first Cruise and was so good that we will be booking in the near future. The Staff were hard working and very attentive and polite always smiling .
I would recommend Fred Olsen to anyone who is not sure about cruising. Atmosphere was great.

Every staff on this ship Borealis treated every client with respect and helped in everyway they could. Staff always smiling and talking to the clients. Food was amazing as always. Entertainment excellent.

Wonderful food & wonderful ship.Cant wait to holiday again with Fred!

Fantastic cruise to the Islands of Croatia. Staff were all amazing. Food excellent and definitely recommend Fred Olsen

Travelled with Fred Olsen Cruise Lines for many years why because fred olsen respect their staff. Therefore staff respect the customer. It also goes across the board that includes the Staff on all the Ships. As they are the people who deal with the Customer Restaurant staff are Amazing 👏

Lovely friendly ships. Excellent service. The best crew at sea -always happy to welcome us back, and helpful and friendly staff at Head Office. Nothing is ever too much trouble.

Fantastic selection of staff at every level, we were looked after and at ALL times staff were top level.

Not normally experienced in every day life.

Great staff always happy to help .Interesting enrichment talks plus stargazing talks.Easy booking of cruise with just a phone call

We are repeat cruisers with Fred Olsen and one of the many things that we like about Fred is that they listen to suggestions. It’s more like a family than another cruise line. Prices are reasonable, interesting shore trips, wonderful staff.

As always our cruise to the mediterranean was superb, thanks to the crew. Have already booked again for next year to Svalbard

Staff and crew on Fred Olsen ship was top marks put Fred Olsen like make extra money like spending money on special coffee I not big drinker on beer and spirits I do like flat white everyday I spend my coffee card cost me £75 pound just on special coffees thru my holiday the free coffee on ship too strong never enjoyed its shame Fred olsen think of coffee drinkers