FreedomVoice Reviews 2,412

Freedom Voice is the best when it comes to providing exceptional service.

Janet was very knowledgeable in the products. She was patient, asked questions, offered solutions, and was able to resolve my issue above and beyond my satisfaction.

I normally don’t write reviews, but what happened with FreedomVoice deserves to be made public.

I first contacted them because I wasn’t receiving incoming faxes (although outgoing was working). The rep said it would be sent to the tech team, but nothing was done. Then on the 20th, after being charged our monthly fee on the 15th, I checked my phone only to find out the entire account had been canceled without notice and without explanation. I spent an hour on the phone with multiple agents, and no one could tell me why. Only after demanding to speak to a supervisor was I told it would take 24–72 hours for someone to get back to me about the cancellation.
This is a business line that we’ve had for two years, tied to thousands of dollars in business cards, marketing campaigns, and sales materials. Suddenly, it was shut down. When I pressed them for answers, the only response I received was that they “cannot divulge the reason” due to “policies.” That makes no sense—especially since we barely use the line other than receiving junk spam calls. Most of our real business calls come through cell phones, so there’s no possible way any “policy” could have been violated.

This level of customer service and accountability is unacceptable, especially from a company owned by GoDaddy. A business cannot afford downtime or unexplained cancellations. And yet, FreedomVoice canceled our account with no reason, no proof of wrongdoing, and no resolution—leaving us to deal with the damage.
My warning: do NOT use this service. If you value your business, your reputation, and your money, stay far away. We’ve already lost significant money and time because of them, and if it happens to you, remember—you were warned.

The agent was polite, knowledgeable & very helpful made me feel at ease

When I signed up for FreedomVoice online, I had a problem with my card. I forgot that I did not change my address, my fault. But, Freedom Voice helped out as soon as I called. It was easy least, and I received a toll-free number I was happy with. Eugene Rocks— he is polite and fast. He really knew what he was doing. Thanks again Eugene for excellent service.

Excellent and kind customer service. Made it easy and no anxiety in my receiving assistance.

My assistant today was the best I’ve ever had when calling in for customer support. He is a perfect example of top-shelf customer service! He listened, made certain of what I was needing help with, then promptly fixed my issues I was having.
A+ customer experience!

I received excellent customer service today. I had a 3rd party phone situation that was confusing. Christian was thorough, patient, and took the time to fully address my issues. My situation was resolved quickly and professionally.

I was happy to know that my account was still on hold after my card was compromised in April 2025 and I was able to keep my hotline number uninterrupted with my new card.

Sherwin was extremely courteous and efficient. I have used the Freedom Voice service for 15 years. It's a user friendly, easy to use service that I highly recommend. The monthly, contract free, price has remained reasonable throughout my experience with this company.

Service was fast, courteous, and helpful. I was able to address all concerns with the support associate that helped me.

She was very nice and pleasant knowledgeable of what I was asking for was able to help me and great customer service

Coupled with great technology and customer service Freedom Voice phone service has served us very well over these many years and we are satisfied customers ...
Liberty Refunding, LLC

Thank you for your support and expertise

Customer service

Talk about exceptional customer care service provided. My rep John surely went above & beyond his job description that's for sure, I would most definitely recommend if you're looking for top tier service & speedy effective problem-solving then freedom voice should be your choice .

Awesome job. Took care of my issue in less than 6 minutes. Great job Josh!

JohnAllen mad the call super easy... I have no complaints at all... 5 stars!

Freedom voice is a great service for business and anonymous methods of living